Quiznetik
Administrative Theory | Set 2
1. The word ‘bureau’ means
A. chair
B. shelf
C. table
Correct : C. table
2. The word ‘cracy’ is derived from
A. French
B. Latin
C. Greek
Correct : C. Greek
3. Max Weber classified authority into
A. Three types
B. Four types
C. Two types
Correct : A. Three types
4. Authority which is obeyed because of customs, traditions, conventions and beliefs is
A. Legal Rational Authority
B. Traditional Authority
C. Charismatic Authority
Correct : B. Traditional Authority
5. Obedience owed to the legally established impersonal order is
A. Charismatic Authority
B. Legal Rational Authority
C. Traditional Authority
Correct : B. Legal Rational Authority
6. The legitimacy of Charismatic authority is
A. Outstanding character
B. Indifference
C. Morals and Values
Correct : A. Outstanding character
7. Which of the following does Max Weber consider as the most efficient form of authority?
A. Legal Rational Authority
B. Traditional Authority
C. Charismatic Authority
Correct : A. Legal Rational Authority
8. According to Max Weber, bureaucracy frequently has a
A. administrative head
B. bureaucratic head
C. non-bureaucratic head
Correct : C. non-bureaucratic head
9. In the Legal-Rational Bureaucracy, officials hold office on the basis of
A. Appointment
B. Election
C. Choice
Correct : A. Appointment
10. In the Legal Rational Bureaucracy, official duties are conducted in a spirit of
A. Nepotism
B. Impersonality
C. Partiality
Correct : B. Impersonality
11. Weber died in
A. 1940
B. 1930
C. 1920
Correct : C. 1920
12. The Human Relations Theory is also known as
A. Classical Theory
B. Behavioural Theory
C. Neo-Classical Theory
Correct : C. Neo-Classical Theory
13. Who is regarded as Father of Human Relations Theory?
A. Elton Mayo
B. F.W. Taylor
C. M.P. Follett
Correct : A. Elton Mayo
14. Human Relations Theory came into existence as a reaction to
A. Humanistic Theory
B. Decision Making Theory
C. Classical Theory
Correct : C. Classical Theory
15. Which study formed the basis for the rise of Human Relations Theory?
A. Decision Making Study
B. Hawthorne Study
C. Motivation Study
Correct : B. Hawthorne Study
16. Which style of management advocated by Human Relations Theory?
A. Participative Management
B. Non-Participative Management
C. None of the Above
Correct : A. Participative Management
17. The Human Relations Theory lays emphasis on
A. Principles of Organisation
B. Formal
C. People
Correct : C. People
18. The Human Relations Theory highlighted the significance of Human dimension of the organisation by drawing attention to
A. Economic factors of work situation
B. The Social and Psychological factors of work situation
C. The Political factors of work situation
Correct : B. The Social and Psychological factors of work situation
19. Human Relations Theory is criticised on which of the following ground
A. It is pro-union and anti-management
B. It advocates participative style of Management
C. It lacks a scientific base
Correct : C. It lacks a scientific base
20. Hawthorne Experiment was conducted at
A. Bethlehem Steel Company
B. Western Electrical Company
C. Midvale Steel Company
Correct : B. Western Electrical Company
21. Hawthorne Experiment was conducted by
A. Mary Parker Follet
B. Abraham Maslow
C. Elton Mayo
Correct : C. Elton Mayo
22. Hawthorne Studies was conducted in Western Electrical Company in
A. Chicago
B. London
C. Paris
Correct : A. Chicago
23. Hawthorne Experiments were conducted in
A. U.S.A.
B. UK
C. Russia
Correct : A. U.S.A.
24. The findings of the Hawthorne experiments are discussed in
A. Management and the Work
B. Management and the Worker
C. Management and the Morale
Correct : B. Management and the Worker
25. The book in which the Hawthorne Experiments are discussed in detail authored by
A. F.J. Roethlisberger and William J. Dickson
B. F.S. Roethlisberger and William White
C. F.J. Roethlisberger and Elton Mayo
Correct : A. F.J. Roethlisberger and William J. Dickson
26. Which of the following is not a work of Elton Mayo?
A. The Economic Problems of an Industrial
B. The Social Problems of an Industrial Civilisation
C. The Political Problems of an Industrial Civilisation
Correct : A. The Economic Problems of an Industrial
27. According to Elton Mayo ‘one should not turn out too much work’ and if one does it is called_______________.
A. Squealer
B. Officious
C. Rate Buster
Correct : C. Rate Buster
28. Hawthorne Experiments led to the emergence of the
A. Human Relations Theory
B. Ecological Theory
C. Classical Theory
Correct : C. Classical Theory
29. Hawthorne Experiments were conducted from the period
A. 1924-32
B. 1924-34
C. 1924-36
Correct : A. 1924-32
30. The book ‘Creative Experience’ is written by
A. Mary Parker Follett
B. Elton Mayo
C. L.D. White
Correct : A. Mary Parker Follett
31. Which of the following is not associated with Mary Parker Follett?
A. Conflict
B. Bottom-Up Approach
C. Integration
Correct : B. Bottom-Up Approach
32. ‘Dynamic Administration’ was written in
A. 1932
B. 1941
C. 1964
Correct : B. 1941
33. To Follet, conflicts in an organization are inevitable due to individual
A. feelings
B. emotions
C. differences
Correct : C. differences
34. Victory of one side over the other is
A. domination
B. integration
C. compromise
Correct : A. domination
35. When both sides surrender what they want, it is called
A. compromise
B. integration
C. domination
Correct : A. compromise
36. Mary Parker Follett was born in
A. 1875
B. 1868
C. 1854
Correct : B. 1868
37. How many ways of resolving did Mary Parker Follett suggest?
A. two
B. one
C. three
Correct : C. three
38. Herbert Simon’s contribution is significant in the field of
A. Communication
B. Authority
C. Decision Making
Correct : C. Decision Making
39. Who said that ‘before a science can develop principles it must possess concepts’?
A. Chester Barnard
B. Herbert Simon
C. Elton Mayo
Correct : B. Herbert Simon
40. Who has called ‘Decision Making’ as the heart of administration?
A. F.W.
B. Max Weber
C. Herbert Simon
Correct : C. Herbert Simon
41. Herbert Simon divides Decision Making into _______________________.
A. Three Phases
B. Four Phases
C. Five Phases
Correct : A. Three Phases
42. The book ‘Administrative Behaviour-A Study of Decision Making Processes in Administrative Organization’ was written by
A. Herbert Simon
B. Woodrow Wilson
C. Luther Gulick
Correct : A. Herbert Simon
43. According to Herbert Simon, every decision is based upon
A. Factual and Value Premises
B. Data and Value Premises
C. None of the Above
Correct : A. Factual and Value Premises
44. Which phase of Decision Making according to Herbert Simon consists of Inventing, Developing and Analysing possible courses of action?
A. First Phase
B. Second Phase
C. Third Phase
Correct : B. Second Phase
45. Herbert Simon’s Rational Decision Making model is also known as
A. Behaviour Alternative Model
B. Human Alternative Model
C. Economic Rationality Model
Correct : A. Behaviour Alternative Model
46. Herbert Simon was famous for his ___________________
A. Mental Revolution
B. Decision Making Theory
C. Chain of Command
Correct : B. Decision Making Theory
47. ‘Satisficing’ is a term associated with
A. Herbert Simon
B. Abraham Maslow
C. Douglas McGregor
Correct : A. Herbert Simon
48. Herbert Simon’s factual premises means
A. Statement of Reality
B. Expression of Preference
C. None of the Above
Correct : A. Statement of Reality
49. The activity of finding alternative courses of action is
A. Intelligence Activity
B. Design Activity
C. Choice Activity
Correct : B. Design Activity
50. The last phase in decision-making is
A. Choice Activity
B. Intelligence Activity
C. Design Activity
Correct : A. Choice Activity
51. Repetitive and routine decisions are
A. Non-programmed decisions
B. Programmed decisions
C. Organisational decisions
Correct : B. Programmed decisions
52. The scientific study of human behaviour in organisation is also called __________
A. Classical Theory
B. Behavioural Theory
C. Scientific Theory
Correct : B. Behavioural Theory
53. Behavioural Theory believes in
A. What should be
B. What ought to be
C. What is
Correct : C. What is
54. Behavioural Theory focussed on
A. Decision Making in organisations
B. Inter personal relations in organisations
C. Actual behaviour of persons and groups in organisations
Correct : C. Actual behaviour of persons and groups in organisations
55. The foremost exponent of Behavioural Theory is
A. Herbert Simon
B. Chester Barnard
C. Chris Argyris
Correct : A. Herbert Simon
56. Which statement is not correct about the Behavioural Theory?
A. It is concerned with the scientific study of human behaviour
B. It was started by Chester Barnard
C. Its literature is mostly descriptive, not prescriptive
Correct : B. It was started by Chester Barnard
57. The origin of Behavioural Theory can be traced to ______________.
A. Hawthorne Experiments
B. Classical Experiments
C. None of the Above
Correct : A. Hawthorne Experiments
58. Behavioural Theory is not concerned with
A. Prescription
B. Quantification
C. Mathematization
Correct : A. Prescription
59. The term ‘Self-Actualisation’ was first coined by
A. Kurt Goldstein
B. Abraham Maslow
C. Douglas Mcgregor
Correct : A. Kurt Goldstein
60. Which of the following is true about Abraham Maslow Theory?
A. It is the first theory of motivation
B. It is based on Psychoanalysis
C. It is not based on the idea of prepotency of needs
Correct : B. It is based on Psychoanalysis
61. According to Maslow
A. Human needs are always conscious
B. Social and Esteem needs are of higher order
C. A Satisfied need does not motivate
Correct : C. A Satisfied need does not motivate
62. The author of ‘Motivation and Personality’ is
A. Abraham Maslow
B. F.W. Riggs
C. Douglas Mcgregor
Correct : A. Abraham Maslow
63. How many needs are there in Abraham Maslow’s ‘Hierarchy of Needs Theory’?
A. Three
B. Four
C. Five
Correct : C. Five
64. Hierarchy of Needs Theory was advocated by
A. Frederick Herzberg
B. Elton Mayo
C. Abraham Maslow
Correct : C. Abraham Maslow
65. The highest need in Abraham Maslow’s hierarchy of needs is
A. Self-Actualisation Needs
B. Security Needs
C. Esteem Needs
Correct : A. Self-Actualisation Needs
66. Hierarchy of Needs Theory is associated with
A. Herbert Simon
B. Douglas McGregor
C. Abraham Maslow
Correct : C. Abraham Maslow
67. Abraham Maslow’s Physiological Needs are also called _______________.
A. Biological Needs
B. Safety Needs
C. Social Needs
Correct : A. Biological Needs
68. Abraham Maslow’s Belongingness Needs are also called ______________.
A. Social Needs
B. Self- Esteem Needs
C. Physiological Needs
Correct : A. Social Needs
69. Abraham Maslow’s Love, Affection and Belongingness are
A. Safety Needs
B. Social Needs
C. Physiological Needs
Correct : B. Social Needs
70. In Hierarchy Needs Theory after ‘Security Needs’ comes
A. Self-Esteem Needs
B. Physiological Needs
C. Social Needs
Correct : C. Social Needs
71. The book ‘Motivation and Personality’ was written in
A. 1948
B. 1954
C. 1963
Correct : B. 1954
72. The paper ‘A Theory of Human Motivation’ was written by
A. Abraham Maslow
B. Henry Fayol
C. Douglas McGregor
Correct : A. Abraham Maslow
73. The classic paper ‘A Theory of Human Motivation’ was propounded in
A. 1945
B. 1952
C. 1943
Correct : C. 1943
74. According to Maslow, human needs influence human ________________.
A. Potential
B. Responsibility
C. behavior
Correct : C. behavior
75. Protection against natural calamities, danger and threat are
A. Physiological Needs
B. Security Needs
C. Biological Needs
Correct : B. Security Needs
76. According to the Hierarchy of Needs Theory, Ego Needs are
A. Esteem Needs
B. Biological Needs
C. Security Needs
Correct : A. Esteem Needs
77. Esteem Needs are further divided into
A. two groups of needs
B. three groups of needs
C. four groups of needs
Correct : A. two groups of needs
78. To Maslow, status, importance and appreciation are
A. achievement needs
B. recognition needs
C. security needs
Correct : B. recognition needs
79. According to Maslow, self-confidence, independence and competence are
A. recognition needs
B. achievement needs
C. biological needs
Correct : B. achievement needs
80. Which needs according to Maslow do human beings usually strive to satisfy first?
A. Social Needs
B. Security Needs
C. Physiological Needs
Correct : C. Physiological Needs
81. The urgency of a satisfied need
A. increases
B. decreases
C. remains the same
Correct : B. decreases
82. The emergence of needs is a _____________ phenomenon.
A. sudden
B. repetitive
C. gradual
Correct : C. gradual
83. To Maslow, physiological, social and security needs are
A. lower order needs
B. middle order needs
C. higher order needs
Correct : A. lower order needs
84. The book ‘The Human Side of Enterprise’ was written in
A. 1970
B. 1960
C. 1950
Correct : B. 1960
85. To McGregor, the assumption that the average human being does not inherently dislike work is
A. Theory X
B. Theory Y
C. Theory Z
Correct : B. Theory Y
86. According to McGregor, in managerial strategy, ___________ will be more beneficial for the individual and the organization.
A. Theory V
B. Theory X
C. Theory Y
Correct : C. Theory Y
87. In ‘Theory X’, communication in managerial functions is
A. Downward
B. Upward
C. Downward and Upward
Correct : A. Downward
88. The author of ‘The Human Side of Enterprise’ is
A. Douglas McGregor
B. Frederick Herzberg
C. Abraham Maslow
Correct : A. Douglas McGregor
89. Douglas McGregor Theory X considers man as
A. A negative being
B. A positive being
C. None of the Above
Correct : A. A negative being
90. Who propounded ‘Theory X and Theory Y’?
A. Frederick Herzberg
B. Douglas McGregor
C. Henry Fayol
Correct : B. Douglas McGregor
91. Which of the following theory is associated with the traditional view of ‘Direction and Control’?
A. Theory W
B. Theory X
C. Theory Y
Correct : B. Theory X
92. Douglas McGregor Theory Y deals with
A. Bureaucracy
B. Administration
C. Motivation
Correct : C. Motivation
93. Douglas McGregor Theory X represents
A. Classical approach to Management
B. Behavioural approach to Management
C. Participative approach to Management
Correct : A. Classical approach to Management
94. Which of the following theory is associated with the integration of individual and organisational goals?
A. Theory W
B. Theory X
C. Theory Y
Correct : C. Theory Y
95. In Theory X, Douglas McGregor believes that average human being
A. Accepts responsibilities
B. Does not resist organisational needs
C. Dislikes Work
Correct : C. Dislikes Work
96. Frederick Herzberg divides the people working in organisation into
A. Two Groups
B. Three Groups
C. Four Groups
Correct : A. Two Groups
97. The author of ‘The Motivation to Work’ is
A. Douglas Mcgregor
B. Frederick Herzberg
C. F.W. Riggs
Correct : B. Frederick Herzberg
98. Frederick Herzberg propounded
A. Theory X and Theory Y
B. Scientific Management Theory
C. Motivation-Hygiene Theory
Correct : C. Motivation-Hygiene Theory
99. Frederick Herzberg calls Hygiene Factors as
A. Dissatisfiers
B. Satisfiers
C. Growth
Correct : A. Dissatisfiers
100. Who propounded Motivation-Hygiene Theory?
A. Henry Fayol
B. Abraham Maslow
C. Frederick Herzberg
Correct : C. Frederick Herzberg