Quiznetik
Operation Management | Set 1
1. Inadequate production capacity ultimately leads to
A. poor quality
B. poor customer service
C. poor inventory control
D. all of the above
Correct : B. poor customer service
2. A ____ is something which is offered to customers to satisfy their needs or wants.
A. process
B. price
C. promotion
D. product
Correct : D. product
3. Product layout is also called as _____ layout
A. product
B. process
C. group
D. parallel
Correct : B. process
4. Unavailability of skilled labour is a big problem if we locate our factory in _____
A. road
B. rural
C. city
D. foreign
Correct : B. rural
5. The advantage of locating a plant in urban (city) side is _______
A. cheap availability of land
B. disposal of waste is easy
C. cost of operation is low
D. large markets for finished products
Correct : D. large markets for finished products
6. Production is the process by which rawmaterials and other inputs are converted in to _______
A. finished product
B. services
C. satisfaction
D. loyality
Correct : A. finished product
7. The competitive advantage in the production function can be achieved through _______
A. high wastages
B. more cost
C. higher quality
D. lowest quantity
Correct : C. higher quality
8. Henry Ford is noted for his contributions to _____
A. standardization of parts
B. statistical quality control
C. assembly line operation
D. scientific management
Correct : C. assembly line operation
9. The 4M's does not include
A. men
B. material
C. message
D. machinery
Correct : C. message
10. The function of ________ involves the decision when, what, how and why to produce goods
A. production planning
B. production control
C. method analysis
D. quality control
Correct : A. production planning
11. Ship Building and Aircraft manufacturing is an example of ________ type of layout
A. combined
B. matrix
C. fixed
D. group
Correct : C. fixed
12. Which of the following is not a typical service attribute
A. intangible product
B. easy to store
C. customer interaction is high
D. simultaneous production and consumption
Correct : B. easy to store
13. _________ involves the activities relating to procuring materials and supplies consumed during production
A. selling
B. pricing
C. purchasing
D. distributing
Correct : C. purchasing
14. Operation process chart is also called as
A. outline chart
B. outline process chart
C. a and b
D. none of these
Correct : B. outline process chart
15. _________ is the process of comparing actual performance with the standard and taking corrective Action
A. controlling
B. management
C. planning
D. co-ordination
Correct : A. controlling
16. ______ refers to the verification of and confirmation towards the requirments of an entity
A. inspection
B. pricing
C. alteration
D. none of these
Correct : A. inspection
17. ______ aims at visualizing and identifying deviation before they actually occur
A. predictive control
B. concurrent control
C. operational control
D. all of the above
Correct : A. predictive control
18. Which of the following statement is not true in the case of goods?
A. tangibility
B. can be stored
C. physical shape
D. intangibility
Correct : D. intangibility
19. Which of the following is not an objective of operation Management.
A. customer satisfaction
B. profitability
C. timeliness
D. employee punishment
Correct : D. employee punishment
20. _________ is measure of the quantity of output per unit of input.
A. productivity
B. marketability
C. sociability
D. none of these
Correct : A. productivity