Management Process and Organization Behavior (MPOB) | Set 3
1. What do we call it when we judge someone on the basis of our perception?
Correct : A. Stereotyping
2. Sobha is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Sobha most likely using?
Correct : D. Projection
3. Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is likely to have a(an):
Correct : A. Internal locus of control
4. Raju believes that men perform better in oral presentations than women. What shortcut has been used in this case?
Correct : D. Stereotyping
5. Mr. Manoj, Manager ABC Company found that skills of workers and machinery used by them as compared to the competitors in the market are obsolete within a year, which type of challenge ABC Company is facing?
Correct : C. Rapid Pace of Change
6. According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess skills.
Correct : D. Conceptual
7. What sort of goals does Management by Objectives (MBO) emphasize?
Correct : A. Tangible, verifiable and measurable
8. Today’s managers understand that the success of any effort at improving quality and productivitymust include .
Correct : C. Employee's participation
9. Which of the following would be least likely to pose a barrier to cross-cultural communications?
Correct : C. Political correctness
10. Which of the following theory is proposed by Clayton Alderfer?
Correct : C. ERG Theory
11. Concept of MBO was introduced by:
Correct : A. Peter. F.Drucker
12. Which of the following processes deals with how well an individual remembers a model’s action after it is no longer readily available?
Correct : B. Retention
13. What do we call the practice of reinforcing closer and closer approximations of a desired behavior?
Correct : B. Shaping
14. Suspending an employee for dishonest behavior is an example of which method of shaping behavior?
Correct : C. punishment
15. If everyone who is faced with a similar situation responds in the same way, attribution theorystates that the behavior shows .
Correct : D. Consistency
16. Your boss never gives you the benefit of the doubt. When you were late back from lunch, he assumed that you had simply taken too much time. He never considered that the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of .
Correct : C. Fundamental attribution error
17. Mr.Sajeev rated Mr. Rajiv high in his job evaluation because both belong to same area and graduated from the same University. It is an example of:
Correct : C. Similar-to-me effect
18. All the following are dimensions of Intellectual ability EXCEPT:
Correct : D. Number aptitude
19. What sort of actions is most likely to be attributed to external causes?
Correct : A. Actions that have high distinctiveness, high consensus and high consistency
20. A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power?
Correct : B. legitimate power
21. Which of the following departmentalization can be considered necessary in an organization where the company’s productsfall into several categories with very different production methodsfor each category?
Correct : A. Customer
22. Mr.Dirash has a job which pays an excellent salary. He has a good relationship with his peers and his supervisors. He also likes the fact that the company policy fits well with what he personally believes, and that he has received considerable recognition for his achievements at the company. Which of these factors is 'MOST likely' responsible for the fact that Dirash loves his job?
Correct : A. High compensation
23. Job appraisal is the part of_
Correct : B. Anthropology
24. Which of the following is most likely to be a belief held by a successful manager?
Correct : D. Effectiveness is not impacted by human behavior.
25. What term is used for the extent to which an individual displays different behaviours in differentsituations?
Correct : C. Flexibility
26. What does consensus refer to in attribution theory?
Correct : C. There is general agreement about how people desire to respond to the same situation.