1. Companies that emphasize innovation and creativity are labeled as _____.
Correct : B. academies
2. In _____, financial and other resources are not available for development so companies tend to rely on hiring talent from the external labor market.
Correct : D. academies
3. Uniqueness refers to:
Correct : D. The picture of the future an organization wants to achieve.
4. Job-based employees are characterized by:
Correct : A. High value and high uniqueness.
5. Which of the following positions is characterized by high value and low uniqueness?
Correct : B. Scientist
6. Companies adopting the _____ strategy need to train employees in job-search skills and to focus on cross-training remaining employees.
Correct : D. internal growth
7. A (n) _____ strategy focuses on new market and product development, innovation, and joint ventures.
Correct : B. privatization
8. Development of organizational culture that values creative thinking and analysis is typically the training implication of the _____ strategy.
Correct : C. internal growth
9. The unique characteristics of a learning organization is that:
Correct : B. it has the capacity to gather new information and use it for improvement
10. The systems model of training contains three phases: __________, training and development, and evaluation.
Correct : B. assessment
11. In assessing training needs, an examination of production efficiency, labor costs, turnover, and accidents would be part of which training needs analysis?
Correct : D. organizational
12. The major difference between training and education is that:
Correct : D. training narrows the range of responses while education broadens the range.
13. The best method for conducting a training needs analysis when data needs to be obtained from a large number of employees is
Correct : C. Questionnaires
14. The process of selectively reinforcing a response to change the behavior of a person is associated with
Correct : B. operant conditioning
15. The concept in social cognitive theory that behavior is influenced by the environment and personality, and that the environment is likewise influenced by behavior and personality, is called
Correct : B. reciprocal determinism
16. A legitimate difference between andragogy versus methods for teaching children focuses on
Correct : A. the ability to utilize past experience in the training
17. Carefully preparing a training manual so that each idea effectively builds on the previous ideas illustrates which training principle?
Correct : A. Stimulus: meaningful organization of materials
18. What may be particularly necessary as part of the training process where people are working in another country?
Correct : C. cross-cultural training
19. What is the term used to describe the process of helping a new employee to settle quickly into their job so they become efficient and productive workers?
Correct : D. induction
20. The basic managerial skill(s) is(are)
Correct : D. All of the above
21. Communicating leadership' involves
Correct : B. interpersonal competencies
22. 'Managing tasks effectively' comes under
Correct : A. personal competencies
23. Analyzing and identifying specific skills, needed for specific job is called
Correct : C. task analysis
24. The 'effective negotiation' is included in
Correct : B. interpersonal competencies
25. A Verification of deficiencies in performance to determine training or job rotation is called
Correct : D. performance analysis
26. The collection of all the exercises and instrument that are used to identify individual needs for development is classified as
Correct : C. assessment centers
27. The testing techniques which furnish the information about interpersonal traits, job preferences and leadership style are classified as
Correct : A. assessment centers
28. The psychological testing, performance appraisals and the assessment centers are methods used
to assess
Correct : A. development needs
29. The first step in training process is
Correct : A. need analysis
30. Providing new employees with the basic information regarding background is
Correct : A. employee orientation
31. An effective training design should be
Correct : A. Learner-focused
32. Training Design involves
Correct : D. All of the above
33. The learners who prefer learning by group work practices are called
Correct : A. Collaborative Learners
34. The training model that recognizes outside factors to have an impact on the design process is
Correct : A. Open Model
35. A good training objective should have
Correct : D. All above
36. A course in ___________ designed by the training designer help salesperson to assist the Customers in getting the product to work effectively.
Correct : C. Technical Expertise
37. Trainees are generally reluctant to
Correct : B. Role plays
38. Individuals who are given a specific, hard or challenging goal perform better than those given
Correct : D. All of the above
39. Performance Goal Orientation focuses on:
Correct : A. End Result
40. The trainer can facilitate the encoding process through a technique called
Correct : A. Guided Discovery
41. Which of the following is not true about training?
Correct : A. It is a short-duration exercise.
42. In which type of analysis are corporate goals and plans compared with the existing manpower inventory to determine the training needs?
Correct : A. Organization analysis
43. Training concentrates on
Correct : A. coaching the members of an organization how to perform effectively in their current jobs
44. The process of enhancing the technical skills of workers in a short period is called:
Correct : D. none of the above
45. E-learning is all about:
Correct : A. computers and computing
46. The planned use of networked information and communications technology for the delivery of training is called
Correct : D. programmed learning
47. Which one of the following is a source of assessing training needs?
Correct : A. performance evaluation
48. Laboratory training is also known by the name
Correct : B. job instruction training
49. _______ method creates a situation that is as far as possible a replica of the real situation
for imparting training.
Correct : C. The case study
50. A team of learners working online in a real-time mode using the Internet is known as
Correct : D. group-based e-learning asynchronously
51. Training need analysis takes place during which phase of the training process?
Correct : D. determining whether training programmes are effective.
52. Training can result in the following outcome/es
Correct : D. All of the above
53. The process of providing trainees with continued practice far beyond the point where they perform the task successfully is__________ learning
Correct : A. Whole
54. ___________ is generally conceptualized as the perception of salient characteristics of the
organization
Correct : B. Culture
55. Lectures and demonstrations are most effective in covering the _______of the
trainee
Correct : D. All of the above
56. Organising the coded information into already existing or new cognitive structures is what
social learning theorists call
Correct : A. Retention
57. The process of designing the simulators to replicate as closely as possible, the physical aspects of the equipment and operating environment, trainees will find at their job site is
Correct : A. Physical Fidelity
58. The role rotation method of training begins as a
Correct : A. Single role play
59. The process of providing one on one guidance and instruction to improve knowledge, skills and work performance is
Correct : A. Coaching
60. The term human resource development reflects the fact that it is no longer appropriate in Modern organizations to focus on just the development of which group?
Correct : C. consultants
61. According to your text-book, which of the following is most important for HRD?
Correct : B. to be clearly related to the expertise in the department
62. Which of the following is the best definition of a learning organisation?
Correct : A. An organisation which facilitates the learning of all its members and continuously
63. Which of the following is not one of the four principles that underpin the Investors in People standard?
Correct : C. commitment
64. Which of the following is the best term to describe people who guide and suggest suitable learning experiences for their proteges?
Correct : D. mentors
65. Formulating SMART performance training objectives is included in
Correct : A. human process intervention
66. The analysis to Identify specific skills needed for specific job is called
Correct : C. task analysis
67. Which of the following is true of the business-embedded (BE) model?
Correct : A. The BE function is customer-focused.
68. Seth Mason, a product manager working in a manufacturing firm, is highly anxious about change. When the top management of Mason's firm made it mandatory for all product managers to undergo a series of skills trainings, he told his superior that he would be uncomfortable with the process. He added that he was certain of not being able to cope with the new developments. In this instance, Seth Mason is demonstrating _____.
Correct : C. resistance to change
69. _____ relates change to managers’ and employees’ ability to obtain and distribute valuable resources such as data, information, or money.
Correct : B. Control
70. GreenTel, a telecom giant, has been using the service of Orpheus Inc. for training its employees. According to a deal signed by the two companies, Orpheus Inc. is not only responsible for training GreenTel’s employees but also for providing comprehensive administrative services to the telecom giant. In this instance, GreenTel engages in _____.
Correct : D. outsourcing
71. Which of the following is true of centralized training?
Correct : A. Centralized training function helps drive stronger alignment with business strategy.
72. Which of the following is true of the corporate university model?
Correct : B. The client group includes stakeholders outside the company.
73. The term human resource development reflects the fact that it is no longer appropriate in modern organisations to focus on just the development of which group?
Correct : B. employees
74. According to your text-book, which of the following is most important for HRD?
Correct : C. to be flexible to be able to respond to sudden crisis
75. What may be particularly necessary as part of the training process where people are working in another country?
Correct : B. discovery learning
76. What is the term used to describe the process of helping a new employee to settle quickly into their job so they become efficient and productive workers?
Correct : A. action learning
77. Type of practice which considers several sessions scheduled on different intervals of time such as days or hours is classified as
Correct : B. spaced practice
78. Kind of training which addresses issues such as lack of interpersonal skills and supervisory skills is classified as
Correct : C. problem solving training
79. Kind of training given to employees about product procedures, customer relations and product knowledge is classified as
Correct : B. technical training
80. Type of training which focuses on long term enhancement of organizational and individual
capabilities is classified as
Correct : D. both b and c
81. Training technique which discuss problems such as organizational change, problems in executive development and business practices is classified as
Correct : A. development and innovative training
82. Cooperative training type in which job training is combined with instructions from college classes is classified as
Correct : A. internships
83. Apprentice training, internships and school-to-work transitions are classified as types of
Correct : B. cooperative training
84. Cooperative training method which combines on-the-job experiences and classroom training is classified as
Correct : C. school-to-work transition
85. Training done in guidance of instructor on one place and having trainees at different locations is classified as
Correct : C. distance training
86. Type of cooperative training in which trainees have on-the-job experience with guidance of skilled supervisor is classified as
Correct : D. apprentice training
87. An intense internal force that motivates behavior is known as a(n)
Correct : B. drive.
88. What, according to Hull, is reinforcing?
Correct : A. drive reduction
89. If drive motivation is based on deprivation, incentive motivation is based on
Correct : D. reward value.
90. Environmental stimuli can acquire the ability to produce an internal drive state. Hull called these
Correct : B. acquired drives.
91. Habit strength increases based on
Correct : B. drive reduction.
92. When a response continues to fail to produce drive reduction, it is permanently suppressed via
Correct : C. conditioned inhibition.
93. Crespi's findings regarding the effect of reward magnitude on running speed forced Hull to propose that
Correct : A. reward magnitude directly influences motivation.
94. According to Amsel, the extinction of an instrumental response is due to
Correct : B. frustration.
95. Training and development differ on the basis of
Correct : D. All of the above
96. Which of the following approaches are used to develop employees:
Correct : D. All of the above
97. Formal Education programs may include
Correct : D. All of the above
98. Tuition reimbursement refers to the practice of reimbursing
Correct : A. Employees costs for college and university courses and degree programs
99. Assessment involves collecting information and providing feedback to the employees about their
Correct : D. All of the above
100. Assessment is most frequently used to identify __________ of the employees.