1. What will make some organizations more successful and there more likely to survive and
prosper then others?
Correct : B. creating management system to ensure high performance from everyone
2. A performance rating system is
Correct : A. a grade or score relating to overall performance
3. 360% feedback involves appraisals by.
Correct : D. superiors.
4. The role in which a manager led his subordinates and motivating them for willing
cooperation is called as.
Correct : D. leader role
5. Manager serves as a connecting link between his organization and outsiders is called as.
Correct : B. liaison role
6. Manager represents his organization or unit while interacting with outsiders is called as.
Correct : B. spokes person
7. ‘psyche’ means.
Correct : B. mind
8. "Soma" means
Correct : A. body
9. Which is the scientific method in accumulating knowledge about man’s social behavior
Correct : C. sociology
10. A person should get orders and instruction from only one superior is called as
Correct : C. unity of command
11. Division of work to take the advantage of.
Correct : B. specialization
12. Esprit de corps denotes
Correct : B. union is strength
13. Communication going up through each position in the line of authority
Correct : C. scalar chain
14. Organization which have objective of making profit are called.
Correct : A. economic organization
15. Under which of the following organization industrial, commercial and trading concern are
included.
Correct : C. economic organization
16. Balance theory was developed by.
Correct : B. heider
17. A non-specific response of the body to a situation is known as ________.
Correct : A. stress
18. Question at ________ stage of team building, cooperation and a sense of shared
responsibility is developed amongst the team members.
Correct : D. norming
19. Discharge may or may not be punishment but dismissal certainly means.
Correct : B. punishment
20. A human relation seeks to emphasis ‘ employee’ aspects of work rather than
Correct : C. technical or economic aspects
21. A person’s ability to perform a specific job means.
Correct : B. proficiency test
22. A person’s capacity to learn a particular type of mechanical work means.
Correct : D. interest test
23. When the organization gives option to its employees to retire even before superannuation it
is called.
Correct : A. forced retirement
24. Voluntary retirement is also known as
Correct : C. diamond hand shake
25. All managers at various levels in the organization perform is called.
Correct : B. specialized branch of management
26. Employees provident fund Act in.
Correct : C. 1960
27. Which test is conducted to know the skills & abilities possessed by the candidate?
Correct : A. vocational test
28. Which test is conducted to develop the skills & abilities of the candidate?
Correct : C. trade test
29. Which test is conducted to measure the method ability capacity & general awareness?
Correct : A. intelligence test
30. Which test is conducted to measure the likes, dislikes & habits?
Correct : C. skills test
31. What deals with the contents & characteristics of each job?
Correct : A. job analysis
32. What helps for the exchange of ideas, facts, opinions or emotions between two or more
persons?
Correct : A. communication
33. Employees general attitude is referred to as.
Correct : A. job satisfaction
34. What creates advancement with an organization?
Correct : B. promotion
35. Man specification is called.
Correct : B. job specification
36. Co-operation is the key of all successes through.
Correct : B. principle of team spirit
37. Sources of recruitment & methods, procedures, techniques for.
Correct : A. selection
38. Principle of participation in management to make them realize the responsibilities of the.
Correct : A. organization
39. Industrial revolution played an important role in the development of.
Correct : A. industries
40. Businessmen could get an opportunity to earn huge profits as the cost of.
Correct : B. employee
41. Education brought the changes in the attitude of labour towards their.
Correct : A. work.
42. Population problem also had impact to the problem of.
Correct : A. personnel management
43. The problem of active utilization of men arises most in the countries havinga vast
population like.
Correct : B. china &india
44. Problems of unemployment & wage fixation had their direct link with the
Correct : A. population
45. Federation of all India labour welfare officers in.
Correct : A. delhi
46. The main objective of the personnel policy should be.
Correct : C. good industrial relations
47. Good employer –employee relations are the backbone of all
Correct : C. personnel activities
48. This should cover responsibility for the maintenance of children duringthe entire period of
contingency.
Correct : B. family benefit
49. ----------- refers to the full range of activities involved in securing& utilizing employees
including hiring, promoting, compensating, disciplining,& retiring workers.
Correct : B. personnel management
50. The modern term for “personnel management” is
Correct : C. hrm
51. The usual way of depicting a formal organizational by means of an.
Correct : B. organizational chart
52. The downward movement of employee in organizational hierarchy with lower pay status
responsibilities means.
Correct : A. demotion
53. To improve the wages& workingconditions of workers in one the aims of
Correct : B. trade unions
54. Identify the personnel management functions from the following.
Correct : D. compensation
55. Job----- is a statement of the minimum acceptable human qualities necessary to perform a
job satisfactorily.
Correct : B. specification
56. ------- test measure whether or not an individual has the capacity to learn a job.
Correct : B. attitude
57. Performance appraisal refers to----- of an employee.
Correct : C. assessment
58. A------ takes place when an employee moves to a position higher than the one formerly
occupied.
Correct : D. promotion
59. Identify the retirement benefit form the following
Correct : D. gratuity
60. -----is defined as performing functions &producing desired results at the least possible cost
to tax payers.
Correct : B. productivity
61. ------- is defined as a system in which selection& promotion depend on demonstrated
performance.
Correct : D. merit system
62. A group which is established by it members is called _________.
Correct : D. informal group
63. The stage at which emerging of leader and standards and roles are formed.
Correct : C. storming stage
64. The way of action which are accepted as legitimate by group members is called
Correct : B. norms
65. The degree of attachment of the members to their group is known as
Correct : A. group cohesiveness
66. A group of persons in an organization for making or recommending certain decisions is
termed as.
Correct : A. committee
67. The process of giving employees the authority, skills and freedom to perform their task is
known as.
Correct : B. empowerment
68. Organizational commitment is
Correct : A. employee’s involvement in the organization
69. The anxiety a person experiences when two sets of knowledge are contradictory or
incongruent lead to.
Correct : A. cognitive dissonance
70. Which of the following denotes the predisposition to respond in a positive or negative
way to someone to something in one’s environment?
Correct : A. attitude
71. Control over expertise or more precisely, over information is called
Correct : D. expert power
72. Power that has been legitimized within a specific special context.
Correct : A. power
73. A person’s motivation to gain power and control the behaviour of others.
Correct : C. machiavellianism
74. Which theory hold the authority inherent in a managerial position is achieved by
delegation from the higher position?
Correct : A. classical theory
75. A mode of thinking that people engage in when they are deeply involved cohesive in group, when the members’ strivings for unanimity override their motivation to realistically
appraise alternative courses of action.
Correct : B. group process
76. Group established by the organisation to do its work and usually identifiable on an
organisation chart.
Correct : C. formal group
77. A technique for stimulating imaginative and novel ideas.
Correct : C. brain storming
78. Dialectic decision method
Correct : A. organisational stressors
79. The overall feeling of exhaustion a persons feels when simultaneously experiencing too
much pressure is called.
Correct : B. burnout.
80. The physical or psychological demands from the environments that cause stress are
known as.
Correct : D. stressors
81. When the role of a person occupies goes against his self concept, then this would happen.
Correct : D. self role distance
82. When the role occupant feels that there are too many expectations from the significant
role in his role set, then it is felt like this.
Correct : C. role overload
83. A situation that occurs when it is unclear or uncertain what behaviour is expected of role
occupants.
Correct : B. role ambiguity
84. The clusters of task and behaviours that others expect a person to perform while doing a
job is known as.
Correct : A. role
85. When expectations about a person’s role in the group contradict one another, it becomes.
Correct : C. role conflict
86. The system of various roles that a person takes and performs is called as.
Correct : A. role space
87. The person holding a performing the focal role is known as.
Correct : B. role occupant
88. Behaviour expected from the focal role occupant by other members of the role set.
Correct : A. norms
89. The study of human behaviour in organisational setting, the interface between human
behaviour and the organisational context.
Correct : B. organisational behavior
90. Under which role, three general categories of managerial including the monitor, the
disseminator, and spokes person roles comes.
Correct : B. information role
91. Failure to report work is called
Correct : B. absenteeism
92. The process by which older members of a society transmit to younger members the social
skilled is termed as.
Correct : D. socialization
93. Dispute between employees at different levels in an organization is known as.
Correct : C. vertical conflict
94. A group created by management to accomplish certain organizational goal is called as.
Correct : B. task group
95. A planned, systematic process of organizational change based on behavioural science
research and theory.
Correct : A. organizational development
96. Set of value that help people in an organisation understand which actions are considered
acceptable and which are considered unacceptable is known as.
Correct : B. organisational culture
97. Organization Moral
Correct : D. values
98. A set of guiding principles of behavior concerned with right and wrong which help
interactions with others.
Correct : B. values
99. .__________ is a formal & detailed study of jobs.
Correct : B. job evaluation
100. .__________ is a very flexible type of organization.