1. The ....................is defined as a set of activities performed across the organization creating
as output of value to the customer.
Correct : B. business process
2. A systems theory of organization sees the firm as a
Correct : D. All of the above
3. _____ means that the manager spends his or her time dealing with exceptions or those
situations which are out of control
Correct : B. management by exception
4. ....are specific to users’ needs
Correct : B. Application software
5. Which of the following is/ are operating systems
Correct : D. All of these
6. “MAN” stands for
Correct : D. Metropolitan Area Network
7. Which of the following is a network topology
Correct : D. BUS
8. Which of the following is a type of network
Correct : D. PAN
9. VOIP stands for..........
Correct : A. Voice over IP
10. LAN stands for...............
Correct : C. Local Area Network
11. In world today, most of the computers are :
Correct : A. Digital
12. Physical structure of computer is called :
Correct : B. Hardware
13. PARAM is an example of:
Correct : A. Super computer
14. These systems address non-routine decisions requiring judgment, evaluation, and
insight because there is no agreed-on procedure for arriving at a solution.
Correct : C. Executive support systems.
15. Systems that span all functional areas and focus on executing business processes
Across the firm are called.
Correct : B. Enterprise applications
16. Which system stores all organizational data in a single central data repository?
Correct : C. Enterprise system.
17. Which of the following would not describe how a firm can benefit from Supply
Chain Management systems?
Correct : C. Control the actions of machines and equipment.
18. Which type of enterprise application is specifically used to help a business to
Increase sales?
Correct : C. Customer Relationship Management (CRM) system.
19. Which type of enterprise application stores directories of employees with special
areas of expertise?
Correct : D. Knowledge Management System.
20. This term refers to the use of digital technology and the Internet to execute the major
business processes in an enterprise
Correct : A. Electronic Business.
21. Which person is responsible for the overall use of information technology in a large
conglomerate?.
Correct : C. Chief Information Officer (CIO).
22. Data about the performance of a system is
Correct : D. Feed Back
23. Structured decisions are ___________ in nature
Correct : D. Both (b) & (c)
24. This individual is credited with the development of the five forces competitive
model:
Correct : C. Michael Porter.
25. Google are using information technology to pursue this generic strategy
Correct : B. Product differentiation.
26. A network of organizations used for procuring raw materials, transforming these
materials into products, and distributing the products to customers is called a(n).
Correct : B. Supply chain.
27. A supply strategy in which components arrive exactly at the moment they are
needed is called.
Correct : C. Just-in-time.
28. A comprehensive customer relationship management package includes a module
for.
Correct : C. Partner relationship management (PRM) system
29. All of the following are vendors of customer relationship management software
except.
Correct : D. Microsoft
30. In a CRM system, this module provides information and tools to increase the
Efficiency of call centers, help desks, and customer support staff.
Correct : A. Customer service
31. Willingness of the Management, Customers, Suppliers, Employees, the acceptance
of End-Users...in related to SDLC belongs to
Correct : A. Operational Feasibility
32. Which of the following best explains the meaning of managerial participation in
Effectivecomputer utilization is MIS:.
Correct : B. Need for understanding and support from top management'.
33. The most advanced graphics software in any system used by management is
Normallyfound in:.
Correct : B. ESS.
34. The process of removing the deficiencies and loopholes in the data is called as
Correct : C. Cleaning up of data.
35. Which one manages historic transactions?
Correct : B. OLAP
36. Which of the following features usually applies to data in a data warehouse?
Correct : C. Data are rarely deleted
37. Which of the following statement is true?
Correct : C. The operational data are used as a source for the data warehouse
38. The following is true of three-tier data warehouses:
Correct : A. Once created, the data marts will keep on being updated from the data warehouseat periodic times
39. The following technology is not well-suited for data mining:
Correct : C. Technology limited to specific data types such as numeric data types
40. What is true of the multidimensional model?
Correct : B. It typically requires more disk storage
41. The most common source of change data in refreshing a data warehouse is:
Correct : D. Snapshot change data
42. Which of the following statements is not true about refreshing a data warehouse:
Correct : D. None of the above
43. The generic two-level data warehouse architecture includes which of the following?
Correct : B. Data that can extracted from numerous internal and external sources
44. A goal of data mining includes which of the following?
Correct : C. To analyze data for expected relationships
45. Data mining is used to aid in
Correct : C. Detecting patterns in operational data
46. Data mining requires
Correct : A. large quantities of operational data stored over a period of time
47. What is Data Mining?
Correct : D. The automated process of discovering patterns and relationships in an organization's data.
48. If knowledge discovery is one aspect of data mining, ____________ is the other.
Correct : A. Prediction
49. Data mining tools enable you to
Correct : D. Uncover hidden information.
50. ___________ & _____________ are 2 outcomes of data mining operations:
Correct : B. Relationships & patterns
51. Data mining predicts the:
Correct : B. Future
52. In data mining, the analyst prepares the data and “sits back” while the ______ drive the process.
Correct : D. Tools
53. Which of the following is(are) true of the EDP auditors?
Correct : A. they should have computer expertise
54. Inventory is also referred to as:
Correct : A. stock
55. Average inventory level is reduced by
Correct : C. decreasing the order quantity
56. An organization containing manufacturing, marketing, and finance areas is called a
matrix organization
Correct : D. None of the above
57. The files required to maintain general ledger records include inventory file
Correct : B. chart of accounts file
58. The funds management subsystem attempts to
Correct : C. balance cash inflow with outflow
59. A _____ is a program that serves as an interface between application program and a Set of coordinated and integrated files called a database.
Correct : B. DBMS
60. Which of the following is not tree about expert systems?
Correct : D. Maintenance support may be difficult to obtain for an expert system.
61. The executive vice-president usually has responsibility for the
Correct : A. physical system of the firm
62. General ledger is also referred to as: main ledger
Correct : C. All of the above
63. In ……………… system the interaction between various subsystems cannot be defined with
certainty
Correct : A. Open System
64. ……………… is a tabular method for describing the logic of the decisions to be taken.
Correct : D. Decision Data
65. SDLC stands for
Correct : A. System Development Life Cycle
66. …………… can be defined as most recent and perhaps the most comprehensive technique for
solving computer problems.
Correct : A. System Analysis
67. A DFD is normally leveled as
Correct : D. It is easier to read and understand a number of smaller DFDs than one large DFD
68. Decision making model was proposed by ………………….
Correct : B. Herbert A Simon
69. A context diagram
Correct : B. is a DFD which gives an overview of the system
70. In the preliminary investigation phase of the SDLC, which of the following tasks would not
be included?
Correct : C. gathering the data
71. A manager and the head of engineering discuss a change to a major work package. After the meeting, the manager contacts you and tells you to complete the paperwork to make the change. This is an example of:
Correct : C. A project expediter position.
72. Which of the following processes has the Risk Register as the primary output?
Correct : D. Identify Risks
73. 1990’s saw the introduction of the _____________ information systems.
Correct : B. GUI
74. HRIS stands for _________________
Correct : A. Human Resource Information System.
75. Information systems that monitor the elementary activities and transactions of the organizations are:
Correct : B. Operational-level system
76. Projections and responses to queries are information output characteristics associated with a(n):
Correct : C. ESS
77. Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n):
Correct : A. DSS
78. Management information systems usually:
Correct : A. Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
79. Decision support systems usually:
Correct : B. Help managers make decisions that are unique, rapidly changing, and not easily specifiedin advance.
80. Deciding where to locate new production facilities is a(n) example of a manufacturing and
production information system operating at the:
Correct : D. Strategic level
81. A risk response which involves eliminating a threat is called:
Correct : A. Mitigation
82. When should a risk be avoided?
Correct : A. When the risk event has a low probability of occurrence and low impact
83. An example of risk mitigation is:
Correct : D. a and b
84. Mitigating risk could involve
Correct : D. re-scoping the project and reassessing requirements
85. The linear sequential model of software development is
Correct : A. A reasonable approach when requirements are well defined.
86. The linear sequential model of software development is also known as the
Correct : D. Waterfall model
87. The incremental model of software development is
Correct : B. A good approach when a working core product is required quickly.
88. The rapid application development model is
Correct : C. A high-speed adaptation of the linear sequential model.
89. Evolutionary software process models
Correct : D. All of the above
90. The prototyping model of software development is
Correct : B. A useful approach when a customer cannot define requirements clearly.
91. The spiral model of software development
Correct : C. Includes project risks evaluation during each iteration
92. The concurrent development model is
Correct : D. Used whenever a large number of change requests are anticipated.
93. The component-based development model is
Correct : C. Works best when object technologies are available for support.
94. The formal methods model of software development makes use of mathematical methods to
Correct : C. Verify the correctness of computer-based systems
95. The analysis and design of application systems are the responsibility of a _____
Correct : C. System Analyst
96. The DBA is
Correct : A. a person
97. A constraint that does not, affect the feasible solution region is known as
Correct : C. slack variable
98. Computer support to the manager has been least in
Correct : A. alternative identification
99. A _____ is a brief message to an operator that describes what data are to be entered.
Correct : A. prompt
100. Which of the following is not true about expert systems?
Correct : D. Maintenance support may be difficult to obtain for an expert system.