Quiznetik

Industrial Relations and Labour Laws (IRLL) | Set 1

1. Industrial relations, in India has been a

Correct : A. Fire fighting function

2. The popular approaches to industrial relations are

Correct : D. All the above

3. In general, managers tend to see employee relations in terms of which of the following activities

Correct : C. Both a and b

4. Which of the following are the major all India employer’s associations

Correct : D. Only a and b

5. Government everywhere followed the laissez-faire policy till

Correct : D. 16th Century

6. Employee associations that constitute one of the stakeholders in industrial relations are popularly known as

Correct : C. Trade Unions

7. The major actors of industrial relations include

Correct : D. All the above

8. The structure of trade unions in India can be classified into

Correct : A. 4 types

9. Which all problems do trade unions face?

Correct : C. Both a and b

10. Which frame of reference views the natural state of organizations as one of harmony and co-operation?

Correct : A. Pluralism

11. The analogy of a 'football team' refers to which frame of reference?

Correct : A. Unitarism.

12. In explaining why employees join unions, what term is used to describe employee dissatisfaction with their work situation?

Correct : C. Interactionist explanation.

13. Which parties are generally considered to be the main actors in the employment relationship? Select all that apply.

Correct : D. Employees.

14. Unionized workers have traditionally received higher wages than their non-unionized counterparts. What phrase is normally used to describe this phenomenon?

Correct : C. Sword of justice effect.

15. Employees in the workplace often talk of 'us' and 'them'. Which frame of reference does this reflect?

Correct : A. Unitarism.

16. What is meant by the term 'union density'?

Correct : C. The number of workers whose pay is set by collective bargaining.

17. Which of the following is not typically a component of partnership agreement?

Correct : B. Sharing success with employees.

18. Which of the following regions have the highest rate on union membership?

Correct : C. China.

19. Many factors are driving change, but none is more important than the rise of:

Correct : C. human resource professionals.

20. The challenge, opportunity, and also the frustration of creating and managing organizations frequently stem from the _____ problems that arise within them.

Correct : A. people-related

21. Which of the following is a retention responsibility of the line management?

Correct : A. Compensation and benefits

22. There is a substantial and growing body of research evidence showing a strong connection between how firms _____ and the economic results they achieve.

Correct : D. diversify their product line

23. According to the text, quality of work life is defined in terms of:

Correct : C. objective indices of employee well-being at work.

24. The feeling workers have when they are not able to control the work environment is:

Correct : A. Meaninglessness

25. Variance control, boundary location, work group organization, management support, design process, and quality of work life are components:

Correct : D. Quality of work theory

26. Broad-based efforts at automating mechanical processes and systems began in the:

Correct : C. 1970s

27. Who has given the systems Theory of Industrial Relation?

Correct : C. John Dunlop

28. Who has coined the term Industrial Democracy?

Correct : C. Peter F. Drucker

29. A System of Industrial Relations were social and labour issues are discussed between Trade Unions and Management at enterprise level is:

Correct : B. Tripartism

30. Bain and Clegg (1974) argue that industrial relations are concerned with:

Correct : A. the making and administering of rules that regulate the employment relationship in unionised firms, regardless of whether these are seen as formal or informal, structured or unstructured

31. Mainstream school of industrial relations is underpinned by a philosophy that is

Correct : C. non-interventionist

32. A criticism of the industrial relations perspective is that it:

Correct : B. focuses primarily on the institutions of job regulation and conflict resolution to the exclusion of all else

33. Which of the following is usually not an objective of industrial relations?

Correct : D. None of the above

34. Identify the major actor of industrial relations from the following

Correct : D. All of the above

35. That the authority rests solely with the management with no right to anyone to challenge it is the basis of the

Correct : C. Unitary approach

36. The balance of power is not vested with any one group; rather, it is maintained between the parties to the industrial relations.” This is the essence of the

Correct : A. Pluralist approach

37. That the behaviour, actions and role of the individuals are primarily shaped by the cultures of the society is the basic assumption in the

Correct : B. System approach

38. Which of the following approaches assumes that the understanding of industrial relations requires an understanding of the capitalized society?

Correct : A. Marxist approach

39. Organizations are made up of people and the success of management lies in its dealings with these people.” This is the fundamental of the

Correct : B. Gandhian approach

40. Which of the following approaches assumes that voluntary negotiations between employers and employees are a means of settling disputes?

Correct : C. Human relations approach

41. Which of the following approaches insists on investigating the underlying trends and patterns in the cause and effect of industrial disputes?

Correct : B. Giri approach

42. Productivity bargaining is considered as a classic example of the

Correct : A. Oxford school approach

43. Storey (2001) distinguishes between two variants of HRM, which are:

Correct : A. soft and hard

44. Which of the following is NOT one of the five shared properties of social exchange relationships given in your text?

Correct : C. procedural justice

45. Schein (1980) draws attention to the existence of three types of contract in the employment relationship, which are:

Correct : A. formal. informal and psychological

46. Who are the actors of Industrial Relations?

Correct : D. all of the above

47. Employees in the workplace often talk of 'us' and 'them'. Which frame of reference does This reflect?

Correct : A. Pluralism.

48. According to the three tiered model of industrial relations, the workplace level within the New Deal industrial relations system gave

Correct : A. employers more control in the absence of labor contracts.

49. Industrial relations cover the following area(s)

Correct : D. All of the above

50. Under unitary approach, industrial relation is grounded in

Correct : D. All of the above

51. Pluralistic approach perceives ______ as legitimate representative of employee interests

Correct : A. Trade unions

52. In Marxist approach, concerns with wage related disputes are

Correct : B. Secondary

53. For the Marxists, all strikes are

Correct : A. Political

54. Which of the following is (are) not acceptable to Marxists?

Correct : D. All of the above

55. Elton Mayo and his team believed in the positive nature of

Correct : C. Employees

56. Which of the following department has major interest in harmonious industrial relations

Correct : A. HR

57. Characteristics of Industrial Relations do not include:

Correct : D. Industrial Relations system creates an environment of distrust and conflict.

58. Who are not the Actors of Industrial Relations?

Correct : C. Community and cultural associations

59. Which of the following trends in the employment relations in the new economic era is not correct?

Correct : C. No shift from contract of service to contract of service

60. Assertion (A): Labour Welfare is relative to time and space. Reason (R): It shall be universal and perpetual.

Correct : A. Assertion and Reason are right.

61. Who are not the actors according to Dunlop’s framework of industrial relations system?

Correct : D. Communities and their associations

62. According to whom ‘Conflict is necessary but it can be and needs to be managed and resolved’.

Correct : A. Unitarists

63. Who has propounded the theory that “Industrial Conflict is a part of the broader social conflict between classes and used to explain fundamental historical process of change and development in human society”?

Correct : C. Karl Marx

64. In which year the two consultative machinery Indian Labour Conference and Standing Labour Committee were constituted in India?

Correct : D. 1951

65. Identify the functions of Joint Management Council:

Correct : B. Consultative

66. By which amendment the provisions of Workers’ Participation in Management was incorporated in the Indian Constitution?

Correct : B. 42

67. WPM in which each party makes suggestions for improvement and the suggestions are acted upon is: -

Correct : C. Constructive Cooperation

68. WPM in which policy matters are jointly decided by the union and the employer is _____

Correct : D. Joint Determination

69. The ID Act of 1947 provides for _____ form of WPM.

Correct : A. Works Committee

70. The tenure of a Joint Council is of ____ year(s).

Correct : B. 2

71. Who chooses the Vice Chairman of the Joint Council?

Correct : C. Worker-members of the Council

72. At the minimum the JC must meet atleast _____.

Correct : C. Once every Quarter

73. Unless explicitly mentioned in the decision agreement, the decisions taken by the UC must be implemented within _____ of the date when decision is taken.

Correct : C. 1 month

74. At the minimum the UC must meet atleast _____.

Correct : A. Once a month

75. The tenure of a Unit Council is of ____ year(s).

Correct : C. 3

76. A Plant Council must have atleastone woman employee representative if ____ percent of the total workforce are women.

Correct : C. 15

77. A plant council can have ____ members.

Correct : C. 6-18

78. The tenure of a Plant Council is of ____ year(s).

Correct : C. 3

79. At the minimum the PC must meet atleast _____.

Correct : C. Once every Quarter

80. A Shop Council has to be appointed for every industrial unit employing _____ or more workers.

Correct : D. 500

81. The maximum number of members that a Shop Council can have is ____.

Correct : D. 12

82. Tenure of an SC is of ____ year(s).

Correct : C. 3

83. At the minimum the SC must meet atleast _____.

Correct : A. Once a month

84. Which of the following is a minor punishment?

Correct : D. Punitive Suspension

85. Which of the following is a major punishment?

Correct : D. Withholding of incentives

86. The cardinal principle(s) of grievance settlement is/are: -

Correct : D. All of the above

87. Which of the following is not a grievance resulting form management policy?

Correct : C. Changes in schedules and/or procedures

88. Boxes in which employees can drop their anonymous complaints are called _____

Correct : A. Gripe Boxes

89. Which act(s) talks about the settlement of grievances in the Indian industry?

Correct : D. All of the above

90. Which of the following does not constitute a grievance

Correct : D. Discontent arising out of outside sources

91. Which of the following is not a feature of Collective Bargaining?

Correct : D. Competitive

92. __________ is the orthodox procedure of labor negotiations.

Correct : A. Haggling Bargaining

93. The presence of grievances among employees may cause

Correct : D. all of the above

94. Which of the following techniques permits the grievant (complainant) to remain anonymous?

Correct : B. The gripe-box system

95. The management should redress only those grievances that are

Correct : C. real or imaginary

96. In which of the following methods are grievances ascertained at the time of employees quitting the organization?

Correct : A. The exit interview method

97. Which of the following is not a grievance concerned with supervision?

Correct : D. Violation and/or non-fulfillment of the terms of collective bargaining agreements

98. When workers are encouraged to meet the relevant manager in his office and to share their opinions, it is called

Correct : C. the open-door policy

99. Find the odd man out among the following fundamental principles governing any grievance procedure.

Correct : B. Settlement in favour of management

100. India’s wage policy is based on ?

Correct : A. Cost of Living