Industrial Relations and Labour Laws (IRLL) | Set 1
1. Industrial relations, in India has been a
Correct : A. Fire fighting function
2. The popular approaches to industrial relations are
Correct : D. All the above
3. In general, managers tend to see employee relations in terms of which of the following
activities
Correct : C. Both a and b
4. Which of the following are the major all India employer’s associations
Correct : D. Only a and b
5. Government everywhere followed the laissez-faire policy till
Correct : D. 16th Century
6. Employee associations that constitute one of the stakeholders in industrial relations are
popularly known as
Correct : C. Trade Unions
7. The major actors of industrial relations include
Correct : D. All the above
8. The structure of trade unions in India can be classified into
Correct : A. 4 types
9. Which all problems do trade unions face?
Correct : C. Both a and b
10. Which frame of reference views the natural state of organizations as one of harmony and
co-operation?
Correct : A. Pluralism
11. The analogy of a 'football team' refers to which frame of reference?
Correct : A. Unitarism.
12. In explaining why employees join unions, what term is used to describe employee
dissatisfaction with their work situation?
Correct : C. Interactionist explanation.
13. Which parties are generally considered to be the main actors in the employment
relationship? Select all that apply.
Correct : D. Employees.
14. Unionized workers have traditionally received higher wages than their non-unionized
counterparts. What phrase is normally used to describe this phenomenon?
Correct : C. Sword of justice effect.
15. Employees in the workplace often talk of 'us' and 'them'. Which frame of reference does
this reflect?
Correct : A. Unitarism.
16. What is meant by the term 'union density'?
Correct : C. The number of workers whose pay is set by collective bargaining.
17. Which of the following is not typically a component of partnership agreement?
Correct : B. Sharing success with employees.
18. Which of the following regions have the highest rate on union membership?
Correct : C. China.
19. Many factors are driving change, but none is more important than the rise of:
Correct : C. human resource professionals.
20. The challenge, opportunity, and also the frustration of creating and managing organizations
frequently stem from the _____ problems that arise within them.
Correct : A. people-related
21. Which of the following is a retention responsibility of the line management?
Correct : A. Compensation and benefits
22. There is a substantial and growing body of research evidence showing a strong connection
between how firms _____ and the economic results they achieve.
Correct : D. diversify their product line
23. According to the text, quality of work life is defined in terms of:
Correct : C. objective indices of employee well-being at work.
24. The feeling workers have when they are not able to control the work environment is:
Correct : A. Meaninglessness
25. Variance control, boundary location, work group organization, management support, design
process, and quality of work life are components:
Correct : D. Quality of work theory
26. Broad-based efforts at automating mechanical processes and systems began in the:
Correct : C. 1970s
27. Who has given the systems Theory of Industrial Relation?
Correct : C. John Dunlop
28. Who has coined the term Industrial Democracy?
Correct : C. Peter F. Drucker
29. A System of Industrial Relations were social and labour issues are discussed between Trade Unions and Management at enterprise level is:
Correct : B. Tripartism
30. Bain and Clegg (1974) argue that industrial relations are concerned with:
Correct : A. the making and administering of rules that regulate the employment relationship in unionised firms, regardless of whether these are seen as formal or informal, structured or unstructured
31. Mainstream school of industrial relations is underpinned by a philosophy that is
Correct : C. non-interventionist
32. A criticism of the industrial relations perspective is that it:
Correct : B. focuses primarily on the institutions of job regulation and conflict resolution to the exclusion of all else
33. Which of the following is usually not an objective of industrial relations?
Correct : D. None of the above
34. Identify the major actor of industrial relations from the following
Correct : D. All of the above
35. That the authority rests solely with the management with no right to anyone to challenge it is
the basis of the
Correct : C. Unitary approach
36. The balance of power is not vested with any one group; rather, it is maintained between the
parties to the industrial relations.” This is the essence of the
Correct : A. Pluralist approach
37. That the behaviour, actions and role of the individuals are primarily shaped by the cultures
of the society is the basic assumption in the
Correct : B. System approach
38. Which of the following approaches assumes that the understanding of industrial relations
requires an understanding of the capitalized society?
Correct : A. Marxist approach
39. Organizations are made up of people and the success of management lies in its dealings with these people.” This is the fundamental of the
Correct : B. Gandhian approach
40. Which of the following approaches assumes that voluntary negotiations between employers and employees are a means of settling disputes?
Correct : C. Human relations approach
41. Which of the following approaches insists on investigating the underlying trends and patterns in the cause and effect of industrial disputes?
Correct : B. Giri approach
42. Productivity bargaining is considered as a classic example of the
Correct : A. Oxford school approach
43. Storey (2001) distinguishes between two variants of HRM, which are:
Correct : A. soft and hard
44. Which of the following is NOT one of the five shared properties of social exchange
relationships given in your text?
Correct : C. procedural justice
45. Schein (1980) draws attention to the existence of three types of contract in the employment
relationship, which are:
Correct : A. formal. informal and psychological
46. Who are the actors of Industrial Relations?
Correct : D. all of the above
47. Employees in the workplace often talk of 'us' and 'them'. Which frame of reference does
This reflect?
Correct : A. Pluralism.
48. According to the three tiered model of industrial relations, the workplace level within the
New Deal industrial relations system gave
Correct : A. employers more control in the absence of labor contracts.
49. Industrial relations cover the following area(s)
Correct : D. All of the above
50. Under unitary approach, industrial relation is grounded in
Correct : D. All of the above
51. Pluralistic approach perceives ______ as legitimate representative of employee interests
Correct : A. Trade unions
52. In Marxist approach, concerns with wage related disputes are
Correct : B. Secondary
53. For the Marxists, all strikes are
Correct : A. Political
54. Which of the following is (are) not acceptable to Marxists?
Correct : D. All of the above
55. Elton Mayo and his team believed in the positive nature of
Correct : C. Employees
56. Which of the following department has major interest in harmonious industrial relations
Correct : A. HR
57. Characteristics of Industrial Relations do not include:
Correct : D. Industrial Relations system creates an environment of distrust and conflict.
58. Who are not the Actors of Industrial Relations?
Correct : C. Community and cultural associations
59. Which of the following trends in the employment relations in the new economic era is not
correct?
Correct : C. No shift from contract of service to contract of service
60. Assertion (A): Labour Welfare is relative to time and space.
Reason (R): It shall be universal and perpetual.
Correct : A. Assertion and Reason are right.
61. Who are not the actors according to Dunlop’s framework of industrial relations system?
Correct : D. Communities and their associations
62. According to whom ‘Conflict is necessary but it can be and needs to be managed and resolved’.
Correct : A. Unitarists
63. Who has propounded the theory that “Industrial Conflict is a part of the broader social conflict between classes and used to explain fundamental historical process of change and development in human society”?
Correct : C. Karl Marx
64. In which year the two consultative machinery Indian Labour Conference and Standing Labour Committee were constituted in India?
Correct : D. 1951
65. Identify the functions of Joint Management Council:
Correct : B. Consultative
66. By which amendment the provisions of Workers’ Participation in Management was incorporated in the Indian Constitution?
Correct : B. 42
67. WPM in which each party makes suggestions for improvement and the suggestions are
acted upon is: -
Correct : C. Constructive Cooperation
68. WPM in which policy matters are jointly decided by the union and the employer is _____
Correct : D. Joint Determination
69. The ID Act of 1947 provides for _____ form of WPM.
Correct : A. Works Committee
70. The tenure of a Joint Council is of ____ year(s).
Correct : B. 2
71. Who chooses the Vice Chairman of the Joint Council?
Correct : C. Worker-members of the Council
72. At the minimum the JC must meet atleast _____.
Correct : C. Once every Quarter
73. Unless explicitly mentioned in the decision agreement, the decisions taken by the UC must be implemented within _____ of the date when decision is taken.
Correct : C. 1 month
74. At the minimum the UC must meet atleast _____.
Correct : A. Once a month
75. The tenure of a Unit Council is of ____ year(s).
Correct : C. 3
76. A Plant Council must have atleastone woman employee representative if ____ percent of
the total workforce are women.
Correct : C. 15
77. A plant council can have ____ members.
Correct : C. 6-18
78. The tenure of a Plant Council is of ____ year(s).
Correct : C. 3
79. At the minimum the PC must meet atleast _____.
Correct : C. Once every Quarter
80. A Shop Council has to be appointed for every industrial unit employing _____ or more
workers.
Correct : D. 500
81. The maximum number of members that a Shop Council can have is ____.
Correct : D. 12
82. Tenure of an SC is of ____ year(s).
Correct : C. 3
83. At the minimum the SC must meet atleast _____.
Correct : A. Once a month
84. Which of the following is a minor punishment?
Correct : D. Punitive Suspension
85. Which of the following is a major punishment?
Correct : D. Withholding of incentives
86. The cardinal principle(s) of grievance settlement is/are: -
Correct : D. All of the above
87. Which of the following is not a grievance resulting form management policy?
Correct : C. Changes in schedules and/or procedures
88. Boxes in which employees can drop their anonymous complaints are called _____
Correct : A. Gripe Boxes
89. Which act(s) talks about the settlement of grievances in the Indian industry?
Correct : D. All of the above
90. Which of the following does not constitute a grievance
Correct : D. Discontent arising out of outside sources
91. Which of the following is not a feature of Collective Bargaining?
Correct : D. Competitive
92. __________ is the orthodox procedure of labor negotiations.
Correct : A. Haggling Bargaining
93. The presence of grievances among employees may cause
Correct : D. all of the above
94. Which of the following techniques permits the grievant (complainant) to remain
anonymous?
Correct : B. The gripe-box system
95. The management should redress only those grievances that are
Correct : C. real or imaginary
96. In which of the following methods are grievances ascertained at the time of employees
quitting the organization?
Correct : A. The exit interview method
97. Which of the following is not a grievance concerned with supervision?
Correct : D. Violation and/or non-fulfillment of the terms of collective bargaining agreements
98. When workers are encouraged to meet the relevant manager in his office and to share their opinions, it is called
Correct : C. the open-door policy
99. Find the odd man out among the following fundamental principles governing any
grievance procedure.