1. Which one of the following is not an important feature of effective training plan
Correct : D. Going far-flung include
2. Which of the following is not an important characterizes of an effective trainer
Correct : B. Having good physical features
3. Management development programme provides
Correct : D. All of the above
4. Sensitivity training is also known as
Correct : B. T- group training
5. Off- the job training is given
Correct : A. Outside the factory gate
6. Which of the following is not a method of on the – job-training method
Correct : B. Simulation
7. Principles of training evaluation are
Correct : D. All of these
8. Which of the following is not an integral part of training programme
Correct : A. Pre training phase
9. The work performed , responsibility involved and the skill and training required is present with
Correct : A. Development plans
10. Which of the following is not an objective of modern performance appraisal system?
Correct : C. Punishing the employees
11. A retrenchment strategy is used to reduce
Correct : D. All of the above
12. Which of the following provides a set of rights, responsibilities, and obligations the structure the behavior of the employer and the employee?
Correct : A. The employment contract
13. Criticisms of training are based on the understanding that
Correct : A. It is challenging method of learning
14. Performance management should be seen as a process which is a
Correct : C. Ongoing process or cycle
15. Many a times in the organizations, the schemes that reward employees for their better performance, fail because
Correct : B. The link between extra pay and performance is unclear
16. The time scale for performance appraisals are
Correct : A. Annually
17. A performance rating system is
Correct : A. Grade or score relating to overall performance
18. Apprenticeship training is a type of
Correct : A. On-the job training
19. Which of the following statement clearly denotes the meaning of the word ‘appraisal’?
Correct : C. The evaluation of an individual employee’s performance over a given period of time
20. HRD can be
Correct : C. Both ‘a’ and ‘b’
21. In which of the following processes HRD is not needed?
Correct : B. Deciding to buy the latest machinery
22. Training and development helps to achieve?
Correct : D. All of the above
23. In which of the following ways organizations are benefitted through training and development?
Correct : D. All of the above
24. Which of the following is not a way of benefit to an individual working in an organization through training and development?
Correct : C. It improves the job knowledge and skills at all levels of the organization
25. Which of the following cannot be considered as the objectives of performance appraisal
Correct : C. To take decisions related to overall objectives of the organization
26. Management by objective (MBO) technique was first promoted in 1950s by which of the following management theorist?
Correct : A. Peter Drucker
27. Which of the following managerial functioning contribute to human resource management
Correct : D. All of the above
28. Who does not play a key role in the process of training and not entrusted with any responsibility in the entire process
Correct : D. Customers/ vendors
29. Career planning is
Correct : D. Exploring and taking decisions in congruence with one’s own self
30. Which of the following is not a danger of under-training?
Correct : B. Loss of job involvement
31. Which of the following are the disadvantages of individual training?
Correct : D. All of the above
32. Which of the following is not an advantage of training as an individual?
Correct : D. Very expensive
33. Which of the following are the components or parts of an effective performance management system?
Correct : D. All of the above
34. Which of the following term is used to describe the process of helping a new employee to settle quickly in to their job so they become efficient and productive workers?
Correct : B. Induction
35. Which of the following is not a stage in this systematic training cycle?
Correct : D. Job instruction on a one to one basis
36. Which of the following is not a technique used in class-room training method of training
Correct : D. Real time experience
37. Which of the following ways contribute towards improving quality of work life?
Correct : D. All of the above
38. Which of the following are the important characteristic of effective trainees
Correct : D. All of the above
39. Which of the following is not a limitation of career planning
Correct : C. Is not useful in taking decisions related to filling the vacancies well in time
40. …………………………….is the another name of performance appraisal
Correct : A. Performance evaluation
41. The older name for performance appraisal is also describe as ………………………in which one individual is ranked in comparison to others
Correct : C. Ranking method
42. ……………………………..can be defined as set of systematic set of activities designed by an organization to provide its members with the necessary skills to meet current and future job depends
Correct : A. Human resource development
43. Social attitudes, legal requirements, industrial relations, technological and environmental changes generate the need of ……………………………..
Correct : C. Human resource development
44. ………………. Improves the knowledge, skills and attitudes of employees particularly for specific job task
Correct : A. Training
45. ………..and ………………. are the two major benefits of training and development
Correct : A. Personal and organizational
46. …………… helps to analyze employees achievements and evaluate his contribution towards the achievements of the overall organizational goal
Correct : A. Performance appraisal
47. …………. Are involved with efforts to improve productivity through changes in employee rotations
Correct : A. Human resource department
48. ……………….involves periodic assignment of the employee to completely different set of job activities
Correct : A. Job rotation
49. …………………adds additional motivation to a job to make it more rewarding
Correct : C. Coaching
50. ………………… identified more programmatically few basic extrinsic as well intrinsic essential components of quality of working life
Correct : A. Taylor
51. ………………….is not a unitary concept incorporated only with hierarchy of perspectives such as job satisfaction, pay structure etc but also factors that broadly reflect life satisfaction and general feelings of well-being.
Correct : A. Quality of person
52. The major focus of…………………is to match personal goals and opportunities that are realistically available.
Correct : A. Career planning
53. …………………is a series of modules and activities that are designed and delivered over a longer period of time than normal training courses.
Correct : A. Management development programme
54. …………………helps in keeping the right person at the right place for the right time and making its effective use.
Correct : A. Human resource development
55. …………………helps in deciding the goals, objectives and the desired performance standards for the employee for the upcoming year.
Correct : A. Performance appraisal
56. …………………is the review of the performance by the employee himself.
Correct : A. Self evaluation
57. …………………developed BARS one of the kinds of performance appraisal
Correct : B. Smith kendall
58. …………………is the process of managing, coaching, developing and evaluating employees.
Correct : A. Performance appraisal
59. …………………means to process of providing and making available to an employee, a planned, prepared and coordinated programme which will improve individual and organizational goals.
Correct : A. Training
60. …………………is suitable for draughts man, machinist, printer, tool maker and electricians etc.
Correct : C. Apprenticeship
61. …………………are usually provided to reduce the number of accidents
Correct : A. Safety training
62. In ………………… training, duplicate machinery is set up in the training centre to get a feel environment.
Correct : B. Vestibule training
63. In the ………………… the trainee is given an opportunity to handle and observe the job by doing it themselves.
Correct : A. On-the-job training
64. …………………gave the different aspects to quality of work life.
Correct : A. Richard Walton
65. …………………is a Japanese term which means continuous improvement.
Correct : B. Kaizen
66. It is easy to take feedback in…………………method as there is no invoicement of external agencies and the training is given by the employee working in the same organization.
Correct : B. Coaching method
67. The …………………gives an opportunity to an employee to showcase his talent to the fullest and make his reach to the other departments also.
Correct : A. Job rotation
68. …………………is the best method to improve inter personal skills, ability to comprehend and present himself effectively in short period of time.
Correct : A. Group discussion
69. …………………method of management development programme was developed at Harvard Business school and incident method was developed at……………………
Correct : B. Case study
70. ………………….is also called as T-group training and laboratory training
Correct : B. Sensitive training
71. _____ is the procedures through which one determines the duties associated with positions and the characteristics of people to hire for those positions.
Correct : C. Job analysis
72. The information resulting from job analysis is used for writing _____.
Correct : A. job descriptions
73. Information regarding job demands such as lifting weights or walking long distances is included in the information about _____ an HR specialist may collect during a job analysis.
Correct : B. human behaviors
74. Information regarding how, why, and when a worker performs each activity is included in the information about _____ an HR specialist may collect during a job analysis.
Correct : A. work activities
75. Information regarding the quantity or quality levels for each job duty is included in the information about _____ an HR specialist may collect during a job analysis.
Correct : D. performance standards
76. Information regarding job-related knowledge or skills and required personal attributes is included in the information about _____ an HR specialist may collect during a job analysis.
Correct : C. human requirements
77. There are _____ steps in doing a job analysis.
Correct : D. six
78. Deciding how to use the resulting information is the _____ step in doing a job analysis.
Correct : A. first
79. The first step in conducting a job analysis is _____.
Correct : A. deciding how to use the information
80. Reviewing relevant background information such as organization charts, process charts, and job descriptions is the _____ step in doing a job analysis.
Correct : B. second
81. The second step in conducting a job analysis is _____.
Correct : B. reviewing relevant background information
82. Selecting representative positions to use in the job analysis is the _____ step in the process.
Correct : C. third
83. The third step in conducting a job analysis is _____.
Correct : C. selecting representative positions
84. Collecting data on job activities, required employee behaviors, working conditions, and human traits and abilities needed to perform the job is the _____ step in the job analysis process.
Correct : D. fourth
85. The fourth step in conducting a job analysis is _____.
Correct : D. collecting data on job activities
86. The fifth step in conducting a job analysis is _____.
Correct : C. verifying the job analysis information
87. A _____ shows the flow of inputs to and outputs from the job being analyzed.
Correct : B. process chart
88. Which term refers to a written statement that describes the activities and responsibilities of the job?
Correct : D. job description
89. A _____ summarizes the personal qualities, traits, skills, and background required for getting the job done.
Correct : A. job specification
90. Which of the following methods is used to gather job analysis data?
Correct : D. all of the above
91. Who is interviewed by managers collecting job analysis data?
Correct : D. all of the above
92. Which of the following is not an advantage of using interviews to collect job analysis data?
Correct : B. some information may be exaggerated or minimized
93. For which of the following jobs is direct observation not recommended to collect data used in a job analysis?
Correct : C. engineer
94. A _____ is the time it takes to complete a job.
Correct : B. work cycle
95. When a worker changes what he or she would normally do because they are being watched, _____ has occurred.
Correct : B. reactivity
96. Which two data collection methods are frequently used together?
Correct : A. direct observation and interviewing
97. Jane records every activity she participates in at work along with time in a log. This approach to data collection for job analysis is based on _____.
Correct : A. diaries
98. Which of the following is considered a qualitative approach to job analysis?
Correct : B. interviews
99. Which of the following is considered a quantitative approach to job analysis?
Correct : C. Department of Labor Procedure
100. What form of data collection involves recording work activities in a log?