2. Which of the following is part of the four main types for e-commerce?
Correct : D. all of the above
3. Which segment do eBay, Amazon.com belong?
Correct : B. b2cs
4. Which type of e-commerce focuses on consumers dealing with each other?
Correct : D. c2c
5. Which segment is eBay an example?
Correct : D. none of the above
6. Which type deals with auction?
Correct : D. c2c
7. In which website Global Easy Buy is facilitated?
Correct : A. ebay.com
8. The best products to sell in B2C e-commerce are:
Correct : B. digital products
9. Which products are people most likely to be more uncomfortable buying on the Internet?
Correct : B. furniture
10. Which products are people most likely to be comfortable buying on the Internet?
Correct : D. all of the above
11. Digital products are best suited for B2C e-commerce because they:
Correct : D. all of the above
12. The solution for all business needs is
Correct : B. erp
13. All of the following are techniques B2C e-commerce companies use to attract customers,
except:
Correct : D. virtual marketing
14. Which is a function of E-commerce
Correct : D. all of the above
15. Which is not a function of E-commerce
Correct : C. warehousing
16. Which term represents a count of the number of people who visit one site, click on an ad, and
are taken to the site of the advertiser?
Correct : B. click-through
17. What is the percentage of customers who visit a Web site and actually buy something called?
Correct : D. conversion rate
18. What are materials used in production in a manufacturing company or are placed on the shelf
for sale in a retail environment?
Correct : A. direct materials
19. What are materials that are necessary for running a modern corporation, but do not relate to
the company's primary business activities?
Correct : B. indirect materials
20. What are ballpoint pens purchased by a clothing company?
Correct : B. indirect materials
21. What is another name for?
Correct : B. indirect materials
22. What is the process in which a buyer posts its interest in buying a certain quantity of items, and
sellers compete for the business by submitting successively lower bids until there is only one
seller left?
Correct : C. reverse auction
23. What are plastic cards the size of a credit card that contains an embedded chip on which digital
information can be stored?
Correct : D. smart cards
24. Most individuals are familiar with which form of e-commerce?
Correct : B. b2c
25. Which form of e-commerce currently accounts for about 97% of all e-commerce revenues?
Correct : A. b2b
26. Which of the following are advantages normally associated with B2B e-commerce?
Correct : D. all of the above
27. If the threat of substitute products or services is low it is a(n):
Correct : C. advantage to the supplier
28. The threat of new entrants is high when it is:
Correct : C. easy for competitors to enter the market
29. If it is easy for competitors to enter the market, the threat of new entrants is considered:
Correct : A. high
30. An industry is less attractive for suppliers when the rivalry among existing competitors is:
Correct : A. high
31. Paisapay is facilitated in
Correct : A. ebay.co.in
32. Which of the following is a useful security mechanism when considering business strategy and
IT?
Correct : D. all the above
33. Which of the following is not related to security mechanism
Correct : C. e-cash
34. A product or service that customers have come to expect from an industry, which must be
offered by new entrants if they wish to compete and survive, is known as a(n)?
Correct : C. entry barriers
35. Which of the following statements accurately reflect the impact of technology?
Correct : D. all of the above
36. A business cannot be all things to all people. Instead, a business must:
Correct : C. all of the above
37. How the transactions occur in e-commerce?
Correct : A. using e-medias
38. Which type of products is lesser purchased using ecommerce?
Correct : A. automobiles
39. A business competing in a commodity like environment must focus on which of the following?
Correct : D. all of the above
40. Which of the following refers to creating products tailored to individual customers?
Correct : A. customization
41. Materials used in the normal operation of a business but not related to primary business
operations are called what?
Correct : C. indirect materials
42. Amazon.com is well-known for which e-commerce marketing technique?
Correct : C. affiliate programs
43. What is the name given to an interactive business providing a centralized market where many
buyers and suppliers can come together for e-commerce or commerce-related activities?
Correct : D. electronic marketplace
44. Which form of e-marketplace brings together buyers and sellers from multiple industries, often
for MRO materials?
Correct : A. horizontal
45. Which form of e-marketplace brings together buyers and sellers from the same industry?
Correct : B. vertical
46. Which type of add appears on a web page?
Correct : C. banner ad
47. What type of ad appears on top of a web page?
Correct : B. pop-up ad
48. What type of ad appears under a web page?
Correct : A. pop-under ad
49. Which, if any, of the following types of ads are people most willing to tolerate?
Correct : D. none of the above
50. Which of the following is an Internet-based company that makes it easy for one person to pay
another over the Internet?
Correct : D. financial cybermediary
51. Which of the following is a method of transferring money from one person's account to
another?
Correct : A. electronic check
52. If you need to transfer money to another person via the internet, which of the following
methods could you use?
Correct : D. all of the above
53. Which of the following permits the transmission of a bill, along with payment of that bill, to be
conducted over the Internet?
Correct : C. electronic bill presentment and payment
54. A combination of software and information designed to provide security and information for
payment is called a what?
Correct : A. digital wallet
55. What is the name for direct computer-to-computer transfer of transaction information
contained in standard business documents?
Correct : D. electronic data interchange
56. Which of the following is used in B2B to pay for purchases?
Correct : B. financial electronic data interchange
57. Public key encryption uses multiple keys. One key is used to encrypt data, while another is used
to decrypt data. The key used to encrypt data is called the _____ key, while the key used to
decrypt data is called the _____ key.
Correct : D. public, private
58. Secure Sockets Layers does which of the following?
Correct : D. all of the above
59. When a transaction is processed online, how can the merchant verify the customer's identity?
Correct : B. use secure electronic transactions
60. The practice of forging a return address on an e-mail so that the recipient is fooled into
revealing private information is termed?
Correct : D. spoofing
61. What is a model of a proposed product, service, or system?
Correct : B. prototype
62. What is an internal organizational Internet that is guarded against outside access by a special
security feature called a firewall (which can be software, hardware, or a combination of the
two)?
Correct : B. intranet
63. What is an intranet that is restricted to an organization and certain outsiders, such as customers
and suppliers?
Correct : C. extranet
64. What is a detailed process for recovering information or an IT system in the event of a
catastrophic disaster such as a fire or flood?
Correct : A. disaster recovery plan
65. What is a separate facility that does not have any computer equipment but is a place where the
knowledge workers can move after the disaster?
Correct : C. cold site
66. What is a separate and fully equipped facility where the company can move immediately after
the disaster and resume business?
Correct : B. hot site
67. What charts (1) the cost to your organization of the unavailability of information and technology
and (2) the cost to your organization of recovering from a disaster over time?
Correct : D. disaster recovery cost curve
68. Which factor determines when your IT system will be available for knowledge workers to
access?
Correct : A. availability
69. Which factor determines who has the right to access different types of IT systems and
information?
Correct : B. accessibility
70. Which factor ensures your IT systems are functioning correctly and providing accurate
information?
Correct : C. reliability
71. Which factor represents how well your system can adapt to increased demands?
Correct : D. scalability
72. Which factor represents a system's ability to change quickly?
Correct : A. flexibility
73. What is a set of conditions used to measure how well a product or system functions?
Correct : D. benchmark
74. What determines the future IT infrastructure requirements for new equipment and additional
network capacity?
Correct : C. capacity planning
75. What automates business processes?
Correct : C. workflow system
76. What defines all of the steps or business rules, from beginning to end, required for a process to
run correctly?
Correct : A. workflow
77. What sends work assignments through an e-mail system?
Correct : D. messaging-based workflow system
78. Which will not harm computer resources
Correct : A. firewall
79. Which is not a function of ERP?
Correct : D. none of the above
80. Which is a function of ERP?
Correct : D. all of the above
81. Which of the following is the primary characteristic of an intranet?
Correct : C. people outside the organization can\t access it
82. Which concept suggests that different applications and computer systems should be able to
communicate with one another?
Correct : D. interoperability
83. Which service encompasses all technologies used to transmit and process information on an
across a network?
Correct : D. web services
84. Which process can prevent data from lose due to computer problems or human errors?
Correct : A. backup
85. Which process is used to reinstall data from a copy when the original data has been lost?
Correct : B. recovery
86. What describes a process of continuously measuring results and comparing those results to
optimal performance so that actual performance may be improved?
Correct : C. benchmarking
87. Who protects system from external threats?
Correct : A. firewall
88. Who breaks into other people's computer systems and steals and destroys information?
Correct : A. hackers
89. What is software that comes hidden in free downloadable software and tracks your online
movements, mines the information stored on your computer, or uses your computer's CPU and
storage for some task you know nothing about?
Correct : D. none of the above
90. ERP stands for
Correct : C. enterprise resource planning
91. Which is not a component of ERP?
Correct : D. cybersoft
92. Which is not a function of ERP?
Correct : D. none of the above
93. What is a type of virus that spreads itself, not just from file to file, but from computer to
computer via e-mail and other Internet traffic?
Correct : B. worm
94. What floods a Web site with so many requests for service that it slows down or crashes?
Correct : C. denial-of-service attack
95. What harnesses far-flung computers together by way of the Internet or a virtual private network
to share CPU power, databases, and database storage?
Correct : D. none of the above
96. What consists of the identification of risks or threats, the implementation of security measures,
and the monitoring of those measures for effectiveness?
Correct : A. risk management
97. What is the process of evaluating IT assets, their importance to the organization, and their
susceptibility to threats, to measure the risk exposure of these assets?
Correct : B. risk assessment
98. What is the process of making a copy of the information stored on a computer?