1. “———— are social inventions for accomplishing goals through group efforts”
Correct : B. organization
2. A study of human behavior in organizational settings is
Correct : C. organizational behavior
3. Today’s organization are
Correct : A. open system
4. Organization Behavior is
Correct : D. all of these
5. Which of the following is NOT an important issue relating to goal-setting theory?
Correct : B. equity among workers
6. In Maslow’s hierarchy needs which of the following pair of needs is ranked as” lower order
needs”?
Correct : B. physiological and social need
7. Maslow grouped the five needs into two categories
Correct : A. higher-order needs and lower-order needs.
8. Which of the following is not one of the four primary management functions?
Correct : C. staffing
9. Determining how tasks are to be grouped is part of which management function?
Correct : D. organizing
10. In which stage of the conflict process does conflict become visible?
Correct : C. behaviour
11. The subject of organizational culture has been most influenced by which behavioural
science discipline?
Correct : A. anthropology
12. Most valuable asset in an organization is
Correct : C. human being
13. What term is used to describe voluntary and involuntary permanent withdrawal from an
organization?
Correct : B. turnover
14. ______ is discretionary behaviour that is not part of an employee’s formal job
requirement, but that promotes the effective functioning of the organization.
Correct : C. organizational citizenship
15. Individual-level independent variables include all of the following except.
Correct : A. leadership
16. Operant conditioning argues that ______.
Correct : C. behavior is a function of its consequences
17. When a group gives some of its leadership positions to the members of other group, it is
Correct : C. co-alition
18. Path-goal model of Leadership was introduced by
Correct : A. martin evans & robert house
19. Conflict between actual and desired emotions is called ____.
Correct : B. emotional dissonance
20. Scientific Management approach is developed by
Correct : C. f.w. taylor
21. ————-is a relatively permanent change in behavior that occurs as a result of experience
Correct : B. learning
22. Which of the following is not the characteristic of High Machs?
Correct : C. emotionally distract
23. _____ is the degree to which people in a country prefer structured over unstructured situations.
Correct : A. uncertainty avoidance
24. _____ measures the degree to which a person identifies psychologically with his or her job and
considers his-her perceived performance level to self worth
Correct : C. job involvement
25. __________ is the tendency for two individuals to emotionally converge.
Correct : C. emotional contagion
26. The belief that the ‘discrimination is wrong’ is a value statement. Such an opinion is ______
component of the attitude
Correct : A. cognitive
27. _____ refers to an individual’s general attitude toward his or her jo
Correct : A. job satisfaction
28. A worker who feels a personal stake in the company and whose ideas are valued by the company
will likely
Correct : C. perform well.
29. Instructing employees on specific parts of the job that they may not have experience with is called
Correct : D. training.
30. Which of the following will be best at decreasing job stress?
Correct : B. engaging in meaningful leisure activities outside of work
31. Factors other than satisfaction that impact one’s decision to leave a current job include all of the
following EXCEPT:
Correct : D. expectations about alternative job opportunities
32. W hat sort of goals does Management By Objectives (MBO) emphasize?
Correct : A. tangible, verifiable and measurable
33. According to Robert Katz, when managers have the mental ability to analyze and diagnose complex
situations, they possess _________ skills.
Correct : D. conceptual skiils
34. Asif believes that men perform better in oral presentations than women.
What shortcut has been used in this case?
Correct : D. stereotyping
35. Which of the following is one of the relationships proposed in expectancy theory?
Correct : C. rewards-personal goals relationship
36. What sort of actions is most likely to be attributed to external causes?
Correct : D. actions that have low distinctiveness, low consistency and high consensus
37. Which of the following is most likely to be a belief held by a successful manager?
Correct : C. technical skills are necessary, but insufficient alone for success.
38. Mintzberg concluded that managers perform 10 different, highly interrelated roles. Which of the
following is one of the broad categories into which these roles could be grouped?
Correct : C. decisional
39. As a manager, one of Shah’s duties is to present awards to outstanding employees within his
department. Which Mintzberg managerial role is Shah acting in when he does this?
Correct : D. figurehead role
40. Which one of the following would not be considered a human skill in Katz’s structure?
Correct : A. decision making.
41. An OB study would be least likely to be used to focus on which of the following problems?
Correct : C. a decrease in sales due to growing foreign competition
42. Mr. Bilal is late for work each day by about ten minutes. How would attribution theory describe this
behaviour?
Correct : D. it shows consistency
43. Psychology’s major contributions to the field of organizational behavior have been primarily at
what level of analysis?
Correct : B. the level of the individual
44. The science that seeks to measure, explain, and sometimes change the behaviour of humans and
other animals is known as ______.
Correct : B. psychology
45. ________blends concepts from psychology and sociology.
Correct : D. social psychology
46. The science that focuses on the influence people have on one another is.
Correct : C. political science
47. Which of the following fields has most helped us understand differences in fundamental values,
attitudes, and behaviour among people in different countries?
Correct : A. anthropology
48. Maslow’s “basic needs” are also known as _____.
Correct : D. physiological needs
49. Under Herzberg’s theory, factors causing dissatisfaction is called _____.
Correct : C. hygiene factors
50. Who propounded X and Y theory of motivation
Correct : D. mcgregor
51. ————— theory believes that employees dislike work
Correct : A. x theory
52. Which one of the following need is not coming under McClelland theory of motivation?
Correct : D. need for actualization
53. The group formed by an organization to accomplish narrow range of purposes within a specified
time _____.
Correct : B. task group
54. ———-is the attractiveness of the members towards the group or resistance to leave it
Correct : C. group cohesiveness
55. In ————–leadership, there is a complete centralization of authority in the leader
Correct : B. autocratic
56. Free rein leadership is also known as ¬¬¬¬¬______.
Correct : C. laissez-faire
57. _______leader is self confident and can attract followers by his great influence
Correct : A. charismatic
58. __________refers to the basic changes in the content and responsibilities of job so as to satisfy
higher motivational needs