1. Which of the following personality characteristics are associated with
people who are likely to exhibit violent behaviour on the job?
Correct : A. Neurotic
2. Which of these suggestions is an effective way to deal with stress?
Correct : D. All of the given options
3. In most large facilities, who is responsible for reducing unsafe working conditions and
reducing unsafe acts by employees?
Correct : B. Chief safety officer
4. Who distinguished between intrinsic motivation and extrinsic
motivation?
Correct : D. Edward Deci
5. Which of the following is categorized as an indirect payment portion of
employee compensation?
Correct : C. Employer-paid insurance
6. Stress can affect not only your health, but also other aspects of your life.
What else can be affected by stress?
Correct : D. All of the given options
7. Unemployment benefits are typically about __________ percent of a
person's earnings and last for__________.
Correct : A. 50; 26 weeks
8. Unsafe acts can be reduced through all of the following methods except:
Correct : A. job rotation
9. Which one of the following statements is correct in relation to monetary
rewards in accordance with Herzberg’s Two-Factor theory?
Correct : B. Inadequate monetary rewards are a powerful dis- satisfier
10. Which pattern of communication is the quickest way to send a message?
Correct : D. The wheel
11. Chronic stress is the stress that wears at people day after day. Which of
these is an example of chronic stress?
Correct : D. All of the given options
12. The relative position of an organization's pay incentives compared to
other companies in the same industry is known as:
Correct : C. Pay level
13. Poor quality lateral communication will result in which of the following?
Correct : B. Lack of coordination
14. Which of the following is a health hazard in the work place?
Correct : D. All of the given options
15. Managers can motivate people to avoid performing dysfunctional
behaviors by using: I. Extinction II. Punishment III. Negative reinforcement
Correct : D. I and II
16. Workers' compensation benefits fall into all of these major categories
except:
Correct : B. Retirement benefits
17. Expectancy theory focuses on the relationships between which three
factors?
Correct : D. Needs, performance and outcomes
18. A horizontal extension of the object to increase task variety is called:
Correct : C. Job enlargement
19. Communication between two members of a project team from different
function, but the same level of authority is ________ communication.
Correct : C. Lateral
20. Which of the following term contains information regarding machines &
equipments used at workplace?
Correct : C. Job description
21. Followings are included in contingent workers, except:
Correct : C. Directors
22. Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of
potential applicants?
Correct : D. Selection
23. Which of the following term is used as an indicator of missing information
by the applicant while making selection decision?
Correct : A. Red flag
24. Reactive approach to overcome the influence of discriminatory practices
occurred in the past is referred as:
Correct : B. Affirmative action
25. Rewards offered to labours involved in production, are categorized as:
Correct : C. Wage
26. Which one of the following is not implied in the definition of power?
Correct : D. Actualization
27. These rights Protect employees from discrimination, Safe working
conditions, Right to form unions
Correct : A. Statutory Rights
28. To be effective, leaders must provide a _________________that is a general statement of the organization’s intended direction that evokes positive
emotional feelings in organization members.
Correct : A. Vision
29. The first formal stage of the disciplinary procedure is :
Correct : C. Employee Separation
30. Not giving a compliment for a job done very well can cause :
Correct : B. Extinction
31. Office environment that contain harmful airborne chemicals, asbestos, or
indoor pollution is referred to :
Correct : B. Sick Building
32. HRD is related to
Correct : A. Work improvement
33. In a 360 degree of appraisal of the employee, his performance is rated by
Correct : D. superiors, Peers and subordinates
34. In a wage system where employee is paid a fixed amount irrespective of output is called
Correct : A. Time rate system
35. In a wage system where employee is paid according to output is called
Correct : B. Piece rate system
36. In which of the wage payment system an employee will be least interested in enhancing output
Correct : A. Time rate system
37. Which is/are type of test?
Correct : D. all of these
38. Rowan plan is a –
Correct : A. Incentive plan
39. Identifying the job is a basic part of
Correct : A. Job analysis
40. Which means deciding the value of the work done by the individual?
Correct : A. Performance appraisal
41. The job redesign includes
Correct : A. Provide task closure
42. HRM involves
Correct : D. all of these
43. Fringe benefits includes
Correct : D. all of these
44. Welfare is associated …… in HRM
Correct : A. Staff
45. Recreation is more closed to
Correct : A. Fringe benefits
46. Work participation in management means
Correct : B. employee involvement
47. Participation can be in the form of
Correct : A. Collective bargaining
48. On the job training programme is a method of
Correct : B. training Programme
49. Ranking method is a
Correct : B. performance appraisal
50. Critical incident method is method of
Correct : A. Performance appraisal
51. Need of association is a
Correct : B. social need
52. Non financial motivation is
Correct : A. Job rotation
53. Job factors includes
Correct : D. all of these
54. Disciplinary action is
Correct : A. Lay off
55. Method of merit rating is
Correct : D. all of these
56. The term ………. Refers to a condition in the organization where employee conducts themselves
in accordance with the organizations rules and standards of acceptable behavior.
Correct : C. discipline
57. Under this approach every employee of an organization is considered as a human resource.
Correct : C. judicial
58. The code of Discipline was evolved at the Indian Labour Conference in ……….
Correct : A. 1958
59. Quality circle concept was originated in
Correct : D. japan
60. Grievance procedures are based on the principle of natural justice
Correct : A. Justice
61. …………..It is concerned with the determination os the number of personnel required in an
organization.
Correct : A. Human resource planning
62. Labour welfare aims at providing such service facilities and amenities which enables a worker to
perform their work in healthy atmosphere
Correct : A. Human welfare
63. The task of assigning duties and fixing the responsibilities will be concerned with
Correct : B. organizing
64. The process of studying and collecting information relating to the operation and responsibilities
of a specific job is known as
Correct : B. job analysis
65. Physical characteristic s , psychological features , attitude and leadership quality is analyzed
through
Correct : B. job specification
66. shifting of an employee from one job to another without special reference to change in
responsibility or compensation is known as
Correct : A. Transfer
67. ……………..is the method of elimination
Correct : C. selection
68. It is an powerful exchange of ideas, the answering of questions, and communicating between
two or more persons
Correct : C. interview
69. …………..is a welcoming process through which the employee feels at home
Correct : D. induction
70. It helps the employees acquainted with jobs and also to increase their aptitudes and skills and
knowledge.
Correct : A. Training
71. Learning by observing and actually doing the job
Correct : A. On the job training
72. A special area or room is used to give training for large number of person within a short span of
time
Correct : D. vestibule training
73. All formal procedures used in working organization to evaluate personalities and contributions
and potential of group members is
Correct : C. Merit rating
74. Under this method certain categories of abilities are defined in advance such as excellent,
verygood, average, poor, very poor, outstanding etc
Correct : B. Grading method
75. The technique developed to reduce bias and establish objective standards of comparison
between individuals is
Correct : A. Forced distribution method
76. The method used in government organizations to appraise the employees
Correct : D. confidential report
77. The performance is judged in terms of costs and contribution of employees under
Correct : B. human resource accounting method
78. The rating of an employee high or low on the basis of general impression.
Correct : D. halo effect
79. It is a sequence of separate but related work activities that provide continuity order and meaning
to a person’s life.
Correct : A. Career
80. The formulation and implementation of policies and programmes related to wages, salary, and
other forms of employees compensation.
Correct : B. supplementary compensation
81. …………. Is given to improve motivation and productivity among employees
Correct : B. Incentive wages
82. Any casual emoluments or profit attached to an office or position in addition to the salaries or
wages is
Correct : B. perquisites
83. -------Management is concerned worth the peoples dimension in organizations.
Correct : A. Human resource
84. -------- is a function of management which is connected with instructing guiding and inspiring
people in the organization to achieve its objectives
Correct : A. Organizing
85. ……….is a process which verifies whether everything occurs in the organization according to plans
Correct : B. controlling
86. …………is a first main operative function of personnel management
Correct : C. procurement
87. ………. is the process of allocating tasks among its members for achieving organizational
objectives
Correct : A. Organizing
88. …….approach considers employees as a resource in the same way as any other business
resource
Correct : B. system
89. A separate department namely …………..department is now setup in all organizations to tackle
the problem of personnel in the organization
Correct : D. personnel
90. …………… is a detailed and systematic study of jobs to know the nature and characteristics of the
people to be employed in different kinds of jobs
Correct : A. job analysis )
91. The results of the job analysis are written in a statement known as ……..
Correct : B. job description
92. …………….is a statement which shows a maximum acceptable human qualities necessary to
perform a job satisfactorily
Correct : C. Job specification
93. Job …………simply means the shifting of an employee from one job to another without any
change in the nature of job
Correct : C. rotation
94. job …………. is a systematic and orderly process of measuring the worth of a job in relation to
other jobs
Correct : D. enrichment
95. ……………is a process of searching for prospective employees and stimulating them to apply for
more jobs in the organization
Correct : D. recruitment
96. ………...is the process of choosing the most suitable persons from all the applicants
Correct : B. selecting
97. ………….. is related with a decision to place a selected individual in one job than other
Correct : A. Placement
98. ………….. is defined as downgrading an employee by reducing his salary decrease his responsibility
and authority and status
Correct : C. demotion
99. Under this method the new worker is placed on a regular job and training is givenby his
immediate supervisor at the working place itself.
Correct : B. on the job training
100. This type of training is conducted by the organization with in the premises or by external
agencies.