1. The four types of social responsibility include:
Correct : A. legal, philanthropic, economic, and ethical
2. A(n) is a problem, situation, or opportunity requiring an individual, group, or
organization to choose among several actions that must be evaluated as right or wrong.
Correct : B. ethical issue
3. Which of the following statements best describes Corporate Social Responsibility?
Correct : B. a corporation's obligation to society that goes beyond the requirements of the law and economics to take into account the social and environmental impact of its decisions.
4. The moral case for CSR, i.e. that it is the right thing to do, is justified by which of the
following arguments?
Correct : A. that the corporation is a creation of society and should therefore serve its needs.
5. Which of the following form part of the business case for CSR?
Correct : D. all of the options given.
6. The word moral is derived from the Latin word ………
Correct : A. moralis
7. ……..ethics is a study of human behaviour as a consequence of beliefs about what is
right or wrong.
Correct : D. moral
8. The main purpose of business ethics is to?
Correct : B. principles and concepts
9. …………………is primarily concerned with the relationship of business goals and
techniques to specifically human ends
Correct : A. business ethics
10. …………are the principles, which govern and guide business people to perform
business functions
Correct : A. business ethics
11. In ………… style of leadership a manager centralizes decision making power in
himself
Correct : A. autocratic
12. ……………… leader tries to make the subordinates to feel that they are actually
participating in decision making even though he had already taken he decision.
Correct : C. manipulative autocrat
13. ………………. Leadership gives complete freedom to subordinates
Correct : C. free rein
14. Participative leadership is also referred as …………………. leadership
Correct : D. all of these
15. ……………. Is vested with the democratic style of leadership
Correct : C. decentralization of authority
16. --------- is considered as the primary function of management?
Correct : B. planning
17. MBO stands for?
Correct : B. management by objectives
18. -------- is the process of selecting one best alternatives from different alternatives.
Correct : C. decision making
19. -------- is the process of identifying and grouping of work to be performed
Correct : A. organizing
20. Operational guides to action is known as
Correct : B. procedures
21. -------- is a sequence of activities to be undertaken for implementing the policies and
achieving the objectives of an enterprise.
Correct : B. programme
22. -------- is an organizational structure which clearly defines duties, responsibilities, and
authority.
Correct : A. formal
23. Koontz and O’Donnel are the advocates of ……………….approach to management
Correct : D. operational
24. According to …………… approach, management is a logical process and it can be
expressed in terms of mathematical symbols and relationships.
Correct : B. management science
25. ……………….approach of management heavily concentrates on ‘People’ aspect of
management.
Correct : A. human relations
26. ……………is the art of knowing exactly what you want men to do and then seeing that
how they do it in the best and cheapest way.
Correct : B. scientific management
27. …………..is introduced to secure the benefits of division of labour or specialization at
the supervising level under scientific management
Correct : B. functional foremanship
28. ………………….helps to determine a fair days work and rest period to complete it
Correct : A. work study
29. The main objective of ……………..study is to determine and eliminate unnecessary
and wasteful movements
Correct : C. motion study
30. The author of the famous book “General and Industrial Management”
is……………………
Correct : A. henry fayol
31. Comparison between actual and standard performance is known as……
Correct : C. controlling
32. CPM method of control was developed by
Correct : B. de pont co.
33. Standard costing is used to control the
Correct : B. profit
34. To convert a message in to groups of words, symbols, gestures or sounds that present
ideas or concepts is called…….
Correct : A. encoding
35. Suggestions for improvements from an employee in the accounting department are an
example of…..
Correct : A. upward communication
36. Father of Modern Management theory is ………………
Correct : A. henry fayol
37. ………….suggests that each communication going up or coming down must flow
through each position in the line of authority
Correct : C. scalar chain
38. Management can be considered as………………..
Correct : D. b or c
39. …………………..is that phase of business enterprise that concerns itself with the
overall determination of institutional objectives and the policies necessary to be followed in achieving those objectives.
Correct : B. administration
40. ……….has defined the basic problem of managing as the art of “knowing exactly what
you want men to do and then see that they do it in the best and cheapest way “
Correct : B. f.w. taylor
41. According to functional foremanship, the speed boss, Inspector, foreman and gang
boss are entrusted with the …………………aspect of work.
Correct : C. doing
42. …………..is undertaken to find out the one best way of doing the thing
Correct : A. job analysis
43. The principle of Unity of command is contrary to Taylors……………………..
Correct : C. functional foremanship
44. According to …………..principle, each group of activities with the same objective must
have one head and one plan
Correct : A. unity of direction
45. Everything which goes to increase the importance of subordinates role
is……………….
Correct : A. decentralization
46. The Book “ Functions of Executive” was written by …………………..
Correct : B. chester barnard
47. ………………..school of Management recognizes the existence of a centralized body of
knowledge for the Management.
Correct : D. operational
48. …………..school of thought has developed on the idea that there is no single best
method to find solutions to Managerial problems
Correct : C. contingency
49. There are……. Levels of management
Correct : B. three
50. Luther Gullick described functions of management as………
Correct : A. podscorb
51. ……… can be defined as the process of grouping of activities in to units and subunits
for the purpose of administration
Correct : A. departmentation
52. . …………….is a comprehensive plan designed to implement the policy and accomplish
the objectives.
Correct : D. programs.
53. ‐‐‐‐‐‐‐‐ are the simplest and the most specific type of standing plans.
Correct : B. rule
54. ------------is the process of searching for prospective employees and stimulating them to
apply for the Job.
Correct : C. recruitment
55. ---------- is considered as a negative function of management.
Correct : A. selection
56. --------- is the process of comparing actual performance with the standard and taking
corrective Action.
Correct : A. controlling
57. --------- a process of integrating the interdepartmental activities as unified action
towards the Achievement of the common goal of the organization.
Correct : B. directing
58. Two Factor Theory was developed by …………….
Correct : C. herzberg
59. Achievement Theory was developed by ……….
Correct : D. mc clelland
60. Achievement Theory is concerned with ………………..
Correct : D. all of these
61. Mc Gregor’s motivation theory is known as ………………
Correct : A. theory x and y
62. …………….. is vested with negative motivation
Correct : B. theory x
63. The techniques and tools for organizing and co-ordinating a group of individuals
working towards a common goal
Correct : B. team management
64. ……….. Communication is also known as Grape wine
Correct : B. informal
65. ……… approach of management heavily concentrates on People aspect of
management
Correct : A. human relation
66. ………….. developed MBO
Correct : D. peter f drucker
67. MBO gives emphasis on …………….
Correct : C. objectives
68. MBO establishes a …………………
Correct : A. community of interest
69. According to Fayol , the principles of Management are……………….
Correct : B. flexible
70. ………..is the right of a superior to give orders to subordinates, take decisions etc.
Correct : A. authority
71. Authority and responsibility are …………….to each other
Correct : B. complementary
72. ………….principle states that an employee should receive orders form one superior only
Correct : B. unity of command
73. According to ………….principle, there should always exist one head and one plan for a
group of activities having the same objective
Correct : A. unity of direction
74. …………..is highly suitable for large organizations having large number of managerial
personnel at different levels.
Correct : B. decentralization
75. ………….is defined as a chain of superiors ranging from the ultimate authority to the
lowest ranks
Correct : B. scalar chain
76. The book “Creative Experience was written by ………………..
Correct : C. mary parker follet
77. ……… is a world wide federation of national standards bodies, with one body
representing each member country.
Correct : D. iso
78. Ethics means ……….
Correct : D. all of tehse
79. …… is a sub function of direction
Correct : A. supervision
80. ......... refers to coordination between activities of a manager and his subordinates
Correct : A. vertical coordination
81. Which of the following is not an area of responsibility for a logisticsmanager?
Correct : D. marketing
82. The objective of ISO-9000 family of Quality management is
Correct : A. customer satisfaction
83. Which of the following is responsible for quality objective?
Correct : A. top level management
84. Which of the following is for Environment management?
Correct : B. iso-14000
85. The necessity of human relation in management is emphasised by….
Correct : A. elton mayo
86. Ethics is a system of …………… principles
Correct : A. moral
87. .………….. mean a code of conduct
Correct : C. ethics
88. A document prepared to guide organization members when encountering ethical dilemmas is
Correct : C. code of ethics
89. The form of ethics that endeavors to help professionals decide what to do when they are confronted with a case or situation that raises an ethical question or moral problem is referred to as
Correct : C. business ethics
90. ……….. is a problem, situation, or opportunity requiring an individual, group, or
organization to choose among several action that must be evaluated as right or wrong.
Correct : B. ethical issue
91. ……….. ethics is study of human behavior as a consequence of beliefs about what is right or
wrong.
Correct : D. moral
92. The word “ethics” is derived from greek word ………….
Correct : B. ethikos
93. Ethics is a ……….
Correct : B. normative science
94. Ethics means…………..
Correct : D. all of these
95. …………. Deals with the right actions of individuals.
Correct : C. ethics
96. What is the classical view of management's social responsibility?
Correct : B. to maximise profits
97. What does the socio - economic view of social responsibility talk about?
Correct : A. social responsibility goes beyond making profits to include protecting and improving society's welfare
98. What is the only concern of stock holders?
Correct : A. financial return
99. Which of the following is a disadvantage of social responsibility?
Correct : D. violation of profit maximization
100. __________ is when a firm engages in social actions because of its obligation to meet
certain economic and legal responsibilities.