Quiznetik
Business Management | Set 2
1. After selecting candidate..... Is given
A. Development
B. Direction
C. Training
D. none of these
Correct : C. Training
2. ........ Process candidates have not to cross over many hurdles
A. Selection
B. recruitment
C. training
D. none of these
Correct : B. recruitment
3. ........ Process candidates have to cross over many hurdles
A. recruitment
B. Selection
C. training
D. none of these
Correct : B. Selection
4. ........ Encourages large number of candidates for job.
A. training
B. Selection
C. recruitment
D. none of these
Correct : C. recruitment
5. Rejection of candidate is done in....... In process
A. recruitment
B. Selection
C. training
D. none of these
Correct : B. Selection
6. ...... Creates contact between employers and applicants
A. recruitment
B. Selection
C. training
D. none of these
Correct : B. Selection
7. ......... Is the process of picking up more competent and suitable employes.
A. Selection
B. recruitment
C. training
D. none of these
Correct : A. Selection
8. .......is like teaching a teacher in a classroom
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
9. Supervision communication and leadership is involved in.......
A. staffing
B. Organising
C. directing
D. none of these
Correct : C. directing
10. ....... Process is is motivating the subordinates
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
11. ......... Inspire the subordinates to achieve common goal
A. staffing
B. Organising
C. directing
D. none of these
Correct : C. directing
12. When Manager guide subordinates is nothing but......
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
13. Showing the right way off work to the subordinates is a part of........ Process
A. staffing
B. Organising
C. directing
D. none of these
Correct : C. directing
14. ......... Is concerned with instructions guidance to the the subordinates
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
15. Explaining subordinates how to do is nothing but......
A. staffing
B. Organising
C. directing
D. none of these
Correct : C. directing
16. Directing flows from...... to bottom
A. Low
B. high
C. top
D. none of these
Correct : C. top
17. Direction takes place....... Levels of the management
A. All
B. few
C. lower
D. none of these
Correct : A. All
18. ....... Performance-oriented function
A. staffing
B. Organising
C. directing
D. none of these
Correct : C. directing
19. ....... Study and moulding of human behaviour
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
20. A proper discipline can be maintained with proper.....
A. staffing
B. Organising
C. directing
D. none of these
Correct : C. directing
21. direction process expect maximum....... Contribution
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
22. Leadership is essential element of.......
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
23. .......... means sending message and receiving message
A. Communication
B. staffing
C. directing
D. none of these
Correct : C. directing
24. If there is no proper....... Then directing is is not effective
A. Communication
B. staffing
C. directing
D. none of these
Correct : C. directing
25. To check whether the products are produced as per the order is nothing but......
A. Organising
B. staffing
C. directing
D. none of these
Correct : C. directing
26. People working together in the organisation her common goal is.......
A. group work
B. teamwork
C. combine work
D. none of these
Correct : C. combine work
27. Team members should be....... To the ideas of others
A. group work
B. open
C. combine work
D. none of
Correct : B. open
28. Sharing of information and ideas can build a strong.......
A. Team
B. Teamwork
C. combine work
D. none of these
Correct : B. Teamwork
29. Team members shows support contribution of ........
A. other members
B. teamwork
C. combine work
D. none of these
Correct : A. other members
30. attentive ear should be given to the opinion of other team.......
A. Members
B. groups
C. superior
D. subordinates
Correct : A. Members
31. If idea not clear team members can I ask the questions until the ......... is clarified
A. Matter
B. task
C. duty
D. none of these
Correct : A. Matter
32. Poor communication can be e beginning of.........
A. Conflict
B. work
C. team
D. can't say
Correct : A. Conflict
33. Conflict may arise due to.....
A. Change in leadership
B. lack of openness
C. poor communication
D. all the above
Correct : B. lack of openness
34. Exchange of ideas, opinions, information etc. between two or more persons is________.
A. Planning.
B. organizing.
C. Communication.
D. Staffing.
Correct : C. Communication.
35. Communication is a _______.
A. one-way process.
B. two-way process.
C. three-way process.
D. four-way process.
Correct : B. two-way process.
36. The person who sends a message is known as________.
A. Sender.
B. Receiver.
C. Messenger.
D. Communicator.
Correct : A. Sender.
37. _______ deals with appointing of people and placing them in job.
A. hrm
B. recruitment
C. staffing
D. placement
Correct : C. staffing
38. The act of translating the message into words, pictures, symbols, signs or some other form is known as _________.
A. Sender.
B. Receiver.
C. Encoding.
D. decoding.
Correct : C. Encoding.
39. The person who receives the message is called _________.
A. sender.
B. receiver.
C. encoding.
D. decoding.
Correct : B. receiver.
40. Converting symbols, signs or pictures into meaning is known as _______.
A. Sender.
B. receiver.
C. encoding.
D. decoding.
Correct : D. decoding.
41. communication that flow from superior to subordinates is________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
Correct : A. downward communication.
42. Informal communication is commonly known as ________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. Grapevine.
Correct : D. Grapevine.
43. Communication of policies, procedures and programmes is example of_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
Correct : A. downward communication.
44. Reports, suggestions, appeals, grievances, etc is example of_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
Correct : B. upward communication.
45. Inter-depoartmental committee meeting is an example of__________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
Correct : C. horizontal communication.
46. Rumours and gossips are_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
Correct : D. informal communication.
47. Exchange of messages through spoken words is_________.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.
Correct : A. oral communication.
48. Lectures, group discussions, interviews, social gathering are example of _____.
A. oral communication
B. written communication.
C. gestural communication.
D. sideward communication.
Correct : A. oral communication
49. Letters, circulars, memos, bulletin, manuals, reports are example of________.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.
Correct : B. written communication.
50. The problems in communication channels is known as______.
A. organizational barriers.
B. mechanical barriers.
C. personal barriers.
D. semantic barriers.
Correct : B. mechanical barriers.
51. The integration of objectives and activities of an organization is________.
A. control.
B. co-ordination.
C. Planning.
D. organizing.
Correct : B. co-ordination.
52. Co-ordination between the activities of various departments and individuals working within the organization is known as _________.
A. vertical co-ordination.
B. external co-ordination.
C. internal co-ordination.
D. horizontal co-ordination.
Correct : C. internal co-ordination.
53. Scalar chain means ________.
A. hierarchy levels.
B. chain of command.
C. delegation of authority.
D. span of control.
Correct : A. hierarchy levels.
54. The oldest type of organization__________.
A. functional organization.
B. line organization.
C. matrix organization.
D. committee organization.
Correct : B. line organization.
55. The organization which was devised by FW Taylor was ________.
A. functional organization.
B. matrix organisation.
C. committee organization
D. line and staff organization.
Correct : A. functional organization.
56. Devices which shows the organizational relationships________.
A. organizational charts.
B. scalar chain.
C. over all plan.
D. Budgets.
Correct : A. organizational charts.
57. When the supervisor commands subordinates and has close supervision is called ______.
A. free-rein.
B. autocratic.
C. consultative.
D. democratic.
Correct : B. autocratic.
58. Praise, recognition and power are_______.
A. intrinsic motivation.
B. extrinsic motivation.
C. positive motivation.
D. negative motivation.
Correct : A. intrinsic motivation.
59. X and Y theory was introduced by_______.
A. Mc gregor.
B. Peter drucker.
C. Henry fayol.
D. FW taylor.
Correct : A. Mc gregor.
60. Time-event network is _________.
A. PERT.
B. CPM.
C. MIS.
D. statistical reports.
Correct : A. PERT.
61. Management is ____________.
A. art.
B. science.
C. art and science.
D. humanities.
Correct : C. art and science.
62. Decision making helps in the smooth function of the___________.
A. business.
B. staffing.
C. organization.
D. planning.
Correct : A. business.
63. The study relating to the movement of a machine operator and his machine while performing the job is called__________.
A. time study.
B. work study.
C. motion study.
D. fatigue study.
Correct : C. motion study.
64. Selecting a best course of action among the alternatives is called as_________.
A. decision making.
B. planning.
C. organizing.
D. controlling.
Correct : A. decision making.
65. The decisions which are frequent and repetitive in nature are called as________.
A. non programmed decisions.
B. programmed decisions.
C. major decisions.
D. operative decisions.
Correct : B. programmed decisions.
66. A decision which is taken to meet unexpected situation__________.
A. problem decision.
B. certainty decisions.
C. crisis decision.
D. organizational decision.
Correct : C. crisis decision.
67. The right of a person to give instructions to his subordinates is known as_________.
A. responsibility.
B. authority.
C. accountability.
D. line authority.
Correct : B. authority.
68. Elements of delegation_________.
A. responsibility, authority, accountability.
B. authority, delegation, accountability.
C. responsibility, decentralization, centralization.
D. controlling, responsibility, authority.
Correct : A. responsibility, authority, accountability.
69. The extent to which power and authority are retained at the top is called as________.
A. centralization.
B. decentralization.
C. responsibility.
D. accountability.
Correct : A. centralization.
70. _____ deals with appointing people and placing them at the appropriate jobs.
A. Human resources.
B. Recruitment.
C. Staffing.
D. Placement.
Correct : C. Staffing.
71. TQM focuses on
A. employees
B. customers
C. both a and b
D. none
Correct : C. both a and b
72. Which Japanese term refers to continuous improvement
A. kaizen
B. kanban
C. seri
D. seito
Correct : A. kaizen
73. ISO emphasis on
A. prevention
B. inspection
C. rejection
D. all the above
Correct : A. prevention
74. …….. provides all relevant information needed by the managers at different levels for taking correct decisions
A. mbo
B. mis
C. dbms
D. none
Correct : B. mis
75. …….. is an internationally recognised Quality Management System
A. iso9001
B. iso14001
C. iso 2014
D. none
Correct : A. iso9001
76. TQM & ISO both focuses on
A. customer
B. employee
C. supplier
D. all the above
Correct : A. customer
77. ……… is a workflow diagram to bring forth a clearer understanding of a process or series of parallel processes
A. fishbone diagram
B. interrelation graph
C. tree diagram
D. process mapping
Correct : D. process mapping
78. Where was the TQM emerged?
A. japan
B. germany
C. india
D. america
Correct : A. japan
79. Tools of TQM ……
A. process maps
B. benchmarking
C. force field analysis
D. all the above
Correct : D. all the above
80. ………. Is a management philosophy and methodology which was invented by Motorola.
A. tqm
B. tpm
C. 6- sigma
D. none
Correct : C. 6- sigma
81. Ethics is a system of ……..principles
A. moral
B. guiding
C. value
D. none
Correct : A. moral
82. …………. Means a process of stimulating people to action to accomplish desired goals
A. motivation
B. leadership
C. communication
D. none of these
Correct : A. motivation
83. Maslow’s theory of motivation is …………..
A. theory x and
B. two factor theory
C. achievement theory
D. none of these
Correct : D. none of these
84. Need Hierarchy theory was developed by …………
A. mc gregor
B. abraham maslow
C. herzberg
D. mc clelland
Correct : B. abraham maslow
85. According to Need Hierarchy theory, the human needs are ……….
A. limited
B. unpredictable
C. unlimited
D. all of these
Correct : C. unlimited
86. ………… needs are need for survival
A. safety
B. esteem
C. social
D. physiological
Correct : D. physiological
87. …………… is the need for love and affection
A. safety
B. esteem
C. social
D. physiological
Correct : C. social
88. The desire to reach the peak of one’s potential is called as ………..
A. self actualization needs
B. safety need
C. esteem need
D. social need
Correct : A. self actualization needs
89. Two Factor Theory is also known as …………….
A. theory x and y
B. motivation hygiene theory
C. achievement theory
D. none of these
Correct : B. motivation hygiene theory
90. In ---------type of organization, workers receive instructions from various specialists.
A. line
B. functional
C. informal
D. none
Correct : B. functional
91. If duties and authority are shown in the organizational structure of the enterprise, then it is called
A. informal delegation
B. formal delegation
C. written delegation
D. none of these
Correct : B. formal delegation
92. -----------is an example of internal source of recruitment
A. advertisement
B. trade unions
C. employment exchange
D. promotion
Correct : D. promotion
93. -------- is the process of inducting an employee into the social set up of work.
A. placement
B. induction
C. absorption
D. none of these
Correct : B. induction
94. -------- is the act of increasing the knowledge and skills of an employee for doing a job.
A. training
B. induction
C. placement
D. orientation
Correct : A. training
95. -------- means issuing orders, instructions and commands.
A. directing
B. unity of command
C. authority
D. all of these
Correct : A. directing
96. --------- is a statement of expected results expressed in quantitative terms for a period
A. plan
B. budget
C. schedule
D. none of these
Correct : B. budget
97. The word Ethics is derived from Greek word……
A. ethios
B. ethikos
C. ethoes
D. none
Correct : B. ethikos
98. What is meant by the phrase CSR?
A. corporate social responsibility
B. company social responsibility
C. corporate society responsibility
D. company society responsibility
Correct : A. corporate social responsibility
99. The goal of corporate governance and business ethics education is to:
A. teach students their professional accountability and to uphold their personal integrity to society.
B. change the way in which ethics is taught to students.
C. create more ethics standards by which corporate professionals must operate.
D. increase the workload for accounting students.
Correct : C. create more ethics standards by which corporate professionals must operate.
100. The corporate governance structure of a company reflects the individual companies’:
A. cultural and economic system.
B. legal and business system.
C. social and regulatory system.
D. all of the above.
Correct : D. all of the above.