3. A group of related records constitutes a ..................
Correct : B. file
4. Information systems are composed of __________ basic components.
Correct : B. three
5. A human order taker can be bypassed when using a(n) __________
Correct : C. transaction processing system.
6. The __________ can help you choose a product.
Correct : D. decision support system
7. The expert system uses a (n) __________ to select the most appropriate response.
Correct : A. inference engine
8. An intranet that is accessible by outside workers.
Correct : B. extranet
9. __________ is the capability to continue as if nothing has happened, even after a major
component failure.
Correct : C. fault tolerance
10. A storage device that is connected directly to a network is an example of __________.
Correct : A. network attached storage
11. A tape library will use a robotic component called a(n) __________ to change and store multiple
tape cartridges.
Correct : D. auto loader
12. More than one of the same component is an example of a __________ system.
Correct : B. redundant
13. Which of the following information systems are used in the daily running of the business?
Correct : A. transaction processing systems (tps).
14. Which of the following is not one of the three 'Cs' describing groupware?
Correct : C. compliance.
15. Materials Requirements Planning (MRP) software is an example of an information systems
application in which of the following areas?
Correct : B. operations management.
16. Which of the following is not one of the three main components in a decision support system?
Correct : C. data.
17. Business Intelligence and data warehousing are used for which of the following?
Correct : D. all of the above.
18. Which of the following is true about ERP software?
Correct : D. simplified support and maintenance through a supplier.
19. Which of the following is an EIS?
Correct : D. executive information system.
20. What is the role of document image processing (DIP) systems?
Correct : A. conversion into digital format.
21. Buy-side e-commerce is:
Correct : D. an organisation using electronic media to purchase from its suppliers.
22. To determine demand for Internet services in a market, companies should survey what?
Correct : D. all of the above.
23. Which of these is a cost/efficiency driver of e-commerce?
Correct : C. increasing speed with which supplies can be obtain
24. Which of the following system components is responsible for ensuring that the system is working
to fulfil its objective?
Correct : D. control.
25. In terms of a system, finished products and information are examples of:
Correct : B. outputs.
26. Which of the following describes exchanges between a system and other systems or a system and
any external agencies?
Correct : A. interface.
27. A system that responds to changes in the environment and modifies its operation accordingly is
known as:
Correct : D. an adaptive system.
28. In terms of the resources that support information systems, the procedures used by people are an
example of:
Correct : B. software resources.
29. Which of the following is not one of the five competitive forces identified by Michael Porter?
Correct : D. the threat of changes in the global economy.
30. Which category of computer-based information systems is concerned with supporting the
functional areas of an organisation?
Correct : B. business information systems.
31. Which category of computer-based information systems is concerned with improving efficiency
by applying information technology to common administrative tasks, such as creating business documents?
Correct : B. office automation systems.
32. Which of the following defines the scope of a system?
Correct : B. boundary.
33. E-business is:
Correct : B. the use of electronic communications for all business processes.
34. Information systems that monitor the elementary activities and transactions of the organizations
are:
Correct : B. operational-level systems.
35. Projections and responses to queries are information output characteristics associated with a(n):
Correct : C. ess
36. Summary transaction data, high-volume data, and simple models are information inputs
characteristic of a(n):
Correct : B. mis
37. Which of the following individuals typically have less formal, advanced educational degrees and
tend to process rather than create information?
Correct : D. data workers
38. Management information systems usually:
Correct : A. serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
39. Decision support systems usually:
Correct : B. help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
40. Identifying customers and markets using data on demographics, markets, consumer behaviour,
and trends is an example of a(n):
Correct : B. knowledge-level sales and marketing information system.
41. Deciding where to locate new production facilities is a(n) example of a manufacturing and
production information system operating at the:
Correct : D. strategic level.
42. preparing short-term budgets is an example of a finance and accounting information system
operating at the:
Correct : B. management level.
43. Tracking employee training, skills, and performance appraisals is an example of a human resource
information system operating at the:
Correct : A. operational level.
44. Assembling a product, identifying customers and hiring employees are:
Correct : C. business processes.
45. Which of the following is a network of facilities for procuring materials, transforming raw
materials into intermediate and finished products, and distributing the finished products to customers?
Correct : C. supply chain
46. Information systems can facilitate supply chain management by:
Correct : D. doing all of the above.
47. Enterprise systems support:
Correct : D. all of the above.
48. Which of the following level of managers develop short- and medium-range plans, schedules, and
budgets and specify the policies, procedures, and business objectives for their sub-units of the company?
Correct : B. tactical
49. Information has three dimensions. They are
Correct : B. time, content, and form
50. According to your text book, the emerging class of applications focuses on personalized decision
support, modelling, information retrieval, data warehousing, what-if scenarios, and reporting is called:
Correct : A. decision support trends
51. The growth of corporate intranets, extranets, as well as the web, has accelerated the development
and use of “executive class” information delivery and decision support software tools by lower levels of management and by individuals and teams of business professionals. This dramatic expansion has opened the door to the use of which of the following tool?
Correct : B. business knowledge (bk)
52. the Decision support systems use all of the following EXCEPT:
Correct : C. online transaction processing
53. ___________________________ were the original type of information system developed to
support managerial decision making.
Correct : A. management information systems
54. Which of the following involves analyzing complex relationships among thousands or even
millions of data items stored in data marts, data warehouses, and other multidimensional databases to discover patterns, trends, and exception conditions?
Correct : B. olap
55. _________________ represent complex data using interactive three- dimensional graphical forms
such as charts, graphs, and maps.
Correct : D. data visualization systems
56. Another name of goal seeking analysis is:
Correct : B. how can
57. Decision support system involves all of the following types of analytical modelling activities
except?
Correct : D. heuristics
58. In which of the following types of analysis, the value of only one variable is changed repeatedly,
and the resulting changes on other variables are observed.
Correct : B. sensitivity analysis
59. In which of the following types of analysis, the goal is to find the optimum value for one or more
target variables, given certain constraints?
Correct : B. optimization
60. _____________________ is one of the most common and useful types of data mining for
marketing. The purpose of market basket analysis is to determine what products customers purchase together with other products.
Correct : A. market box analysis (mba)
61. The first goal of executive information systems is to provide top executives with immediate and
easy access to information about a firm’s _______________, that is, key factors that are critical to accomplishing an organization’s strategic objectives.
Correct : A. critical success factors (csfs)
62. _____________ is a field of science and technology based on disciplines such as computer
science, biology, psychology, linguistics, mathematics, and engineering.
Correct : B. artificial intelligence
63. The components of an expert system include a _____________________________ that perform
inferences on the knowledge in the knowledge base and communicate answers to a user’s questions.
Correct : B. knowledge base and software modules
64. Information is_____________.
Correct : B. a processed data
65. There are two levels of information in every organization and are__________.
Correct : D. internal information and external information.
66. . ____ is a term that encompasses all forms of technology used to create, store, exchange, and use
information in its various forms.
Correct : C. information technology.
67. . ____ is an electronic device which converts raw data into meaningful information.
Correct : A. computer.
68. _____ is the utilization of technology to improve the realization of office functions.
Correct : A. office automation
69. _____ is the processing of raw data by using a computer to perform the selection and ordering
process.
Correct : A. electronic data processing
70. Technically, _____ is a defined structure for efficient communication.
Correct : A. networking.
71. Example of Office automation tools are____________.
Correct : D. electronic mail and internet system.
72. Which of the following can work both as an input and output medium?
Correct : D. touch screen
73. Which of the following is a requirement for e-commerce?
Correct : B. internet connectivity.
74. The segment in which business directly sells to the end consumer is called____________.
Correct : C. b2c.
75. The payment on Internet is generally made through_________________.
Correct : C. credit ca
76. Hardware of computer means________.
Correct : C. electronic circuit and devices.
77. Software of computer means____________.
Correct : C. interface between operator and machine.
78. A set of pre-recorded instructions executed by a computer is called the____________.
Correct : D. programs.
79. EDP mean_____________.
Correct : B. electronic data processing
80. To process the data EDP utilize needs_________.
Correct : B. computer.
81. The actual machinery in a computer is called____________.
Correct : B. hardware.
82. Application software is_______________.
Correct : B. software for specific operation.
83. Operating System is___________.
Correct : A. software used for operation of the system.
84. E-commerce means________________.
Correct : A. business through electronic media.
85. A System_________________.
Correct : A. is a place for the operation
86. A process is normally carried out_____________.
Correct : A. on the system
87. Boundaries of the system are the_____________.
Correct : A. system and environment interface.
88. Stable system is a system__________.
Correct : B. does not vary with home.
89. The system which keeps uses of the activities and transactions of the organization is.
Correct : A. knowledge level system.
90. An interface computer based system which supports manages in making instructed decisions
is__________.
Correct : A. mis.
91. The type of decision in which all steps in the decision making process are structured
is__________.
Correct : B. semi- structured decision.
92. __________ support decision at strategic level of management.
Correct : B. es.
93. ____________support decision at operator level of management.
Correct : C. dss.
94. Information systems that monitor the elementary activities and transactions of the organizations
are:
Correct : A. management-level system
95. Submmary transaction data, high-volume data, and simple models are information inpubts
characteristic of a(n):
Correct : B. mis
96. Which of the following individuals typically have less formal, advanced educational degrees and
tend to process rather than create information?
Correct : D. data workers
97. Deciding where to locate new production facilities is a(n) example of a manufacturing and
production information system operating at the:
Correct : D. strategic level
98. Preparing short-term budgets is an example of a finance and accounting information system
operating at the:
Correct : B. management level
99. Tracking employee training, skills, and performance appraisals is an example of a human
resource information system operating at the:
Correct : A. operational level
100. Assembling a product, identifying customers and hiring employees are: