Strategic Human Resource Management (SHRM) | Set 1
1. The scope of human resource management includes
Correct : D. all of the above
2. Human resource management is normally in nature
Correct : A. Proactive
3. The human resource management functions aim at
Correct : B. helping the organisation deal with its employees in different stages. of employment
4. Which of the 'following aptly describes the role of line managers and staff advisors, namely HR professionals?
Correct : A. Staff advisors focus more on developing HR programmes while line managers are more involved in the implementation of those programmes.
5. Human resource management is the formal part of an organisation responsible for all of the following aspects of the management of human resources except:
Correct : D. management of the organisation's finances
6. organisation relies on the following sources of capital
Correct : B. social, cultural and human capital
7. Strategic human resource management involves:
Correct : D. all of the above
8. The balanced scorecard proposes that organisational success depends on:
Correct : D. an ability to develop a complete list of cause and effect relationships driving a firm's success
9. Kochan and Barocci's (1985) model of HRM has three elements. These elements are:
Correct : D. the external environment, human resource management and HRM/lR system effectiveness
10. The critical role of the SHRM Application Tool is to:
Correct : A. develop a better strategic management process to deal with the dynamic changing environment today's organisations face
11. What are the ideas underpinning 'soft', 'e commitment', or 'high-road' HRM practices?
Correct : A. Labour needs to be treated as an asset to be invested in
12. Which consulting company is associated with the concept of talent management?
Correct : D. McKinsey
13. Which of the following is a key HR role as defined by Ulrich et al (2009)?
Correct : B. Business ally
14. The term 'emotional labour' is associated with which author?
Correct : A. Arlie Hochschild
15. What kinds of practices outlined below are typically associated with non-standard working and flexibility?
Correct : B. The reduction in distinctions between standard and unsocial hours or standard and extra hours
16. A marketing department that promises delivery quicker than the production department's ability to produce is an example of a lack of understanding of the:
Correct : D. interrelationships among functional areas and firm strategies
17. XYZ Corp. is centering on the objective of low-cost, high quality, on-time production by curtailing idle productive facilities and workers. The XYZ Corp. is taking advantage of a system
Correct : A. Just-In-Time (JIT)
18. Which of the following lists is comprised of support activities?
Correct : A. Human resource management, information systems, procurement, and firm infrastructure
19. Although firm infrastructure is quite frequently viewed only as overhead expense, it can become a source of competitive advantage. Examples include all of the following except:
Correct : B. marketing expertise increasing a firm's revenues and enabling it to enter new markets.
20. A company's ability to meet its short-term financial obligations is measured by which of the following categories?
Correct : A. Liquidity ratios
21. The "balanced scorecard" supplies top managers with a ___________view of the business.
Correct : D. fast but comprehensive
22. In strategic human resource management, HR strategies are generally aligned with:
Correct : A. business strategy
23. Which of the following is closely associated with strategic human resource management?
Correct : D. All of the above
24. Treating employees as precious human resources is the basis of the approach.
Correct : B. soft HRM
25. Strategic management process usually consists of __ steps
Correct : B. Five
26. One of the components of corporate level strategy is:
Correct : D. all of the above
27. Creating an environment that facilitates a continuous and two-way exchange of information between the superiors and the subordinates is the core of:
Correct : A. High involvement management model
28. Procedures provide for an important element of consistency in managerial?
Correct : D. Decision-making
29. Why has the bureaucratic form of organisation been fundamentally questioned?
Correct : B. Organisations are experiencing acute pressure to change and pursue innovation as a means of securing business growth.
30. The most pertinent criticism of the empowerment concept concerns
Correct : B. the limited evidence for any shift towards a substantially .more empowered workforce.
31. Selection is concerned with:
Correct : D. Applying appropriate techniques and methods to select a candidate.
32. What do rational processes to recruitment and selection typically ignore?
Correct : D. The use of power and micropolitics by managers
33. Which is the most popular method of recruiting applicants to jobs?
Correct : B. Corporate website
34. Which selection method remains the most used by organisations?
Correct : A. Interviews
35. Which items below are' forms of perceptual errors made during the selection process?
Correct : A. Like-me judgements
36. Which of the below is a form of interview used in candidate selection?
Correct : B. The competency based interview
37. The interview is used as a method for determining:
Correct : B. The degree of fit between the applicant and the demands of the job.
38. According to the Leitch Review of Skills (2006), the ability of firms to succeed in the face of growing international competition depends increasingly on;
Correct : D. Skilled labour
39. What is the main reason employers give why employees are not fully proficient?
Correct : A. Lack of experience
40. Which of the stages below are part of the Systematic Training Cycle?
Correct : B. Design training
41. What is the main disadvantage of off-the-job learning?
Correct : A. It isn't always directly related to real organisational issues and needs
42. A cultural view of learning considers the values and norms of communities through:
Correct : D. Talk, practices and stories
43. What is a 'communities of practice' approach to organisational learning?
Correct : B. An approach that focuses on the values, beliefs and norms of a social group
44. Chase's study (1997) identified what issue as being the biggest obstacle to creating a knowledgecreating company?
Correct : B. Organisational culture
45. What is the most common form of organisational intervention designed to improve employee wellbeing?
Correct : A. Secondary and tertiary
46. What are the main aims of Employee Assistance Programmes?
Correct : B. To address team and individuaf performance and well-being in the workplace
47. How does the selection of an international assignee usually take place?
Correct : B. Informal discussion based on chance conversations with internal staff.
48. How can HRM help to build successful cross-border alliances?
Correct : D. By ensuring that international joint ventures are staffed by high-quality managers
49. Which of the following techniques are not connected with human resource planning?
Correct : B. management of change
50. Which of the following is NOT a common criticism of using personality tests in selection?
Correct : B. There are no reliable instruments with which to assess personality
51. Which of the following is not a recruitment technique?
Correct : B. performance appraisal
52. Which of the following would not form part of a flexible reward package?
Correct : D. performance-related pay
53. Which one of the following becomes a creative factor in production?
Correct : D. Human Resources
54. Wide range of abilities and attributes possessed by people are called as
Correct : B. Human Resources
55. Deployment of which resource is difficult to master
Correct : A. Human
56. The focus of Human Resource Management revolves around"
Correct : D. Men
57. Quality goals require alignment with:
Correct : B. Human Resources
58. Demand for human resources and management is created by
Correct : A. Expansion of industry
59. Management function arises as a result of:
Correct : D. Shortage of labour
60. Human Resource Management is primarily concerned with:
Correct : B. Dimensions of people
61. Human Resource Management aims to maximise employees as well as organisational
Correct : A. Effectiveness
62. The difference between human resource management and personnel management is:
Correct : D. Wide
63. Which one is not the specific goal of human resource management?
Correct : B. Separating employees
64. Identify which one is an added specific goal of human resource management:
Correct : A. Retraining
65. Identify the top most goal of human resource management?
Correct : D. Productivity
66. Human resource management helps improve
Correct : B. Productivity
67. The amount of quality output for amount of input means
Correct : A. Productivity
68. Responding to employees and involving them in decision making is referred to as:
Correct : A. Quality of work life
69. The main challenge for modern organisations is:
Correct : B. To retain the talent they have to realise that talented people are the real wealth of the organisation
70. Key factors in skills development and talent management are:
Correct : D. Both (a) and (b)
71. Most organisations for Talent Management
Correct : B. Experience a more disengaging workforce who are less loyal