1. A human resource development strategy should contain aims or preferably ___ based objectives.
Correct : C. SMART.
2. The challenge of prime movers are called as _____.
Correct : A. Champions.
3. Performance appraisal is a part of ____ management
Correct : B. Performance management
4. _____ is defined as multi step process of aligning employees work behaviors with the strategy and
goals of the organization
Correct : B. Performance Management.
5. Performance management essentially consists of the following stages ___.
Correct : D. All the above.
6. A good appraisal possesses the following characteristics _____.
Correct : D. All the above.
7. What organizational development technique is a technique for assessing attitudes and perceptions, identifying discrepancies in these, and resolving the differences by using survey information in feedback
groups?
Correct : C. Survey feedback.
8. What OD technique involves changing the attitudes, stereotypes, and perceptions that work groups
have about each other?
Correct : B. Intergroup development.
9. Before using the same OD techniques to implement behavioral changes, especially across different
countries, managers need to be sure that they have taken into account ________.
Correct : A. Cultural characteristics
10. What may be particularly necessary as part of the training process where people are working in
another country?
Correct : D. Activist learning.
11. Assembly-line technology is changing dramatically as organizations ____________.
Correct : B. Replace human labor with robots.
12. Development refers to learning opportunities directed towards helping_____________ grow
Correct : C. Supervisors.
13. _________ involves Organisational and Task analysis.
Correct : A. Training Assessment.
14. Determining whether performance deficiencies result from a lack of knowledge, skill, or ability a
training issue or from a motivational or work design problem is known as
Correct : D. Development analysis.
15. Coaching, Apprenticeships, Job rotation, Job instruction training are some of _______.
Correct : C. Inbound works.
16. __________helps to Understand different functions of the organization.
Correct : B. Job rotation.
17. ____refer to training methods that require the trainee to be actively involved in learning.
Correct : C. Self learning.
18. ____________ involves collecting of information and providing feedback to employees about their
behaviour, communication styles and skills.
Correct : D. Data Collection
19. The ___________is a process in which multiple raters or evaluators evaluate employee's
performance on a number of exercises.
Correct : D. Application centre
20. Sensitivity training is otherwise known as ____.
Correct : C. Project training
21. Multiple management method is also known as ______
Correct : B. Senior board.
22. __________refer to relationships, problems, demands, tasks, or other features that employees face in
their jobs
Correct : C. Job experiences.
23. GAFO stands for _____.
Correct : A. Go Away and Find Out.
24. WBT stands for _________.
Correct : A. Wide Base Training.
25. Factual or procedural information that supports a person doinga particular job after initial learning
has occurred is nothing but ____.
Correct : B. Research documentation.
26. An interactive, instructor-led approach where the instructor and employee meet in a classroom for a
specific duration of time in a common location
Correct : C. Updation training
27. Understanding of adult learning skills in feedback writing electronic systems and preparing
objectives focus on _________ role.
Correct : C. Development role
28. The process of examination a training program is called________.
Correct : C. Training method identification.
29. _____________is a reactive process
Correct : B. Training
30. __________is a proactive process.
Correct : A. Training& Development
31. Training results in the development of those skills and competencies in employees that are unique
and superior to competitors, to competitive advantage is nothing but.
Correct : C. Administrative framework
32. It refers to the process used to determine if trainingis necessary.
Correct : B. Need assessment.
33. It involves identifying the important tasks and knowledge, skill, and behaviors that need to be
emphasized in training for employees to complete their tasks.
Correct : D. Development analysis.
34. __________ is the simplest unit of work and involves very elementary movement.
Correct : B. Task.
35. Which one of the following becomes a creative factor in production?
Correct : B. Capital.
36. People cast in the role of contributors to production are called.
Correct : A. Capitalist.
37. Wide range of abilities and attributes possessed by people are called as
Correct : B. Human Resources.
38. Deployment of which resource is difficult to master.
Correct : C. Capital.
39. The focus of Human Resource Management revolves around.
Correct : B. Motivation.
40. Quality oriented organization primary concern centers around
Correct : D. Discipline
41. Quality goals require alignment with
Correct : B. Human Resources.
42. Demand for human resources and management is created by.
Correct : D. Consumer preferences
43. Management function arises as a result of _____.
Correct : B. Abundance of capital.
44. Union function arises as a result of employees
Correct : B. Longing for belonging
45. Which one is not the specific goal of human resource management?
Correct : B. Separating employees.
46. Identify which one is an added specific goal of human resource management
Correct : C. Unlearning
47. To achieve goals organizations require employees _________.
Correct : C. Commitment.
48. Human resource management helps improve.
Correct : A. Production.
49. The amount of quality output for amount of input means.
Correct : A. Productivity.
50. Responding to employees and involving them in decision making is referred to as
Correct : A. Quality of work life.
51. A top manager of a chocolate bar manufacturer asks for a report on how a new competing
chocolate bar is being advertised. This is an example of
Correct : A. Employee research.
52. All of the following are phases of career development except.
Correct : B. Direction Phase.
53. Performance Appraisal is a primary HRM process that links employees and organizations and
provides input for other processes through these means
Correct : C. Recruitment, Selection, Onboarding
54. Total compensation is all forms of direct and indirect compensation paid or provided to the employee in recognition of employment status and performance. All of the followingare forms of direct
compensation except.
Correct : D. Stock Benefits.
55. Groups can be rewarded in a Pay for Peformance plan in all of the following ways except.
Correct : B. Bonus.
56. Benefits that are required by law to provide to all employees are called
Correct : D. Statutory Benefits.
57. All of the followingare statutory benefits except.
Correct : A. Social Security.
58. . Communicating effectively is very important for organizations and it has been done mostly in these
ways except.
Correct : D. EAP
59. Typically, unions negotiate terms and conditions for represented employees in the areas of Wages,
Hours, and Employment Conditions. Negotiations for Hours are for.
Correct : D. Overtime, Promotions, Parental Leave, Shifts
60. . If a worker gets injured on the job while performing duties of his job, the employer is obligated to
pay the expenses of the injured employee who may become unemployed under the statutory benefits of.
Correct : B. Medical Insurance.
61. The second stage of internationalism where there is a limited need for impact on local HRM
practices communications, incentives, and product training is called.
Correct : B. Transnational.
62. Phase of Career Development which is focused on helping employees to identify strengths and
weaknesses that may affect future performance.
Correct : C. Development Phase.
63. Measuring Performance is based on a measurement approach that can be broken down to type of judgment and measurement focus. All of the following are ways to appraise performance based on
measurement focus except.
Correct : C. Outcome.
64. Pay-For-Performance System
Correct : C. Uses pay to attract, retain and motivate employees relative to their performance and contribution.
65. The common law rule that allows either employers or employees to end an employment relationship at any time for any cause is called Employment at Will. There have be exceptions to the
Employment at Will made by courts. An exception is
Correct : A. Public policy exceptions.
66. The National Labors Relations Board is concerned with making sure the Wagner Act is not
violated. It is violated when employers.
Correct : B. Interfere with the administration and financing of a company.
67. A cultural dimension that affects the success of HRM practices in most countries where relative
emphasis is on hierarchical status is called
Correct : D. Masculinity/Feminity
68. The direction phase focuses the employee on determining the type of career and work that will best leverage strengths and weaknesses and a general plan for achieving those objectives. One of the ways of
making a determination is through.
Correct : C. Individual Career Counseling.
69. A number of potential problem areas may affect the quality of performance measurement results in
performance appraisal such as.
Correct : D. All of the above.
70. __________ approach involves staffing from the host country
Correct : B. Monocentr
71. A formalized effort that recognizes employees as valuable organizational resources and focuses on
developing them to their fullest, practical performance potential is _________.
Correct : A. Career development.
72. Counseling-based process that encourages employees to assume responsibility for their own
behavior is called as_________.
Correct : B. Ulterior discipline
73. Management interventions that give employees multiple opportunities to correct undesirable
behavior is called _____.
Correct : D. Negative Discipline
74. ___________is a corporate-wide pay plan that rewards employees with stock grants or stock
options based upon a structured formula.
Correct : D. EPP
75. Gain sharing may not be viable, when _______tend to work best in larger organizations.
Correct : C. Bonus pay plans.
76. A staff management strategy that hires management from home country to manage a non-home
country operation is known as the.
Correct : C. Polycentric Approach.
77. Many professional, career-minded people marry, or have close relationships with, another person
with a similar commitment to meeting career objectives. They are said to face challenges based on a.
Correct : A. Individualistic career.
78. Effective __________ of the most appropriate employee performance dimensions is a key to the
success of the performance appraisal process.
Correct : B. Management
79. __________is a pay concept that calls for comparable pay for jobs that require comparable levels of skill, effort, responsibility and have comparable working condition seven if the job content is
different.
Correct : C. Compensable worth.
80. ___________is a corporate-wide pay plan that rewards employees with stock grants or stock
options based upon a structured formula.
Correct : C. Employee stockownership plan.
81. _______________are structured processes that allow an employee to voice disagreement over a
management decision or action and to work with management toward resolution.
Correct : D. Disappeal procedure.
82. . ________is a counseling-based process that encourages employees to assume responsibility for
their own behavior.
Correct : B. Ulterior discipline.
83. ______is an ongoing and formalized effort that recognizes employees as valuable organizational
resources and focuses on developing them to their fullest, practical performance potential.
Correct : A. Career development.
84. Staffing approach that takes management staff from host country is _________in its approach to
staffing.
Correct : B. Monocentr
85. ______is all forms of direct and indirect compensation paid or provided to the employee in
recognition of employment status and performance.
Correct : D. Deviated compensation.
86. _______tend to work best in larger organizations where gain sharing may not be viable.
Correct : C. Bonus pay plans.
87. The solution to many so-called 'people problems' is often associated with improving the
effectiveness of the recruitment process by:
Correct : B. Outsourcing the HR department
88. Are the best and most productive employees likely to be_____.
Correct : B. A matter of 'pot luck' in terms of recruitment decisions.
89. Too great a reliance on internal recruitment can result in
Correct : B. High labour turnover.
90. What strategies deployed by HR for attracting potential candidates to apply for vacancies might be
seen to result in indirect discrimination?
Correct : B. Word of mouth.
91. What does discipline mean in the context of the workplace?
Correct : D. Exercising control.
92. Why can altruism as an approach to discipline be regarded as an essential element?
Correct : C. To demonstrate whose boss.
93. What might be the reason for why HR are not often informed of incidents that could result in a
disciplinary action being taken?
Correct : D. It would impact on the relationships between subordinates and superiors.
94. Which organization provides established guidelines for disciplinary procedures?
Correct : B. ACAS.
95. What is the meaning of the term 'gross misconduct' in the context of a company's disciplinary
procedures?
Correct : D. Absence without leave.
96. Should confidentiality be guaranteed to people who report breaches of rules which could lead to
disciplinary action taken on a fellow employee?
Correct : C. Management should attempt to guarantee confidentiality
97. Is it important to have two managers responsible for leading a disciplinary investigation because
Correct : D. Provides cover in the event of absence through ill health.
98. What expresses the commitment management have made to embrace the concepts of equality and
diversity?
Correct : B. Strategic HRM.
99. An equal opportunities approach to fairness at work is essentially about:
Correct : B. Taking a more strategic approach
100. A stereotype is a fixed idea or misconception about an individual or group of people. The basis of
stereo typingis: