1. The focus of Human Resource Management revolves around
Correct : D. men
2. Quality- oriented organization primary concern centers around
Correct : C. human resources
3. HRM is associated with the management of
Correct : C. organizational people
4. Effective SHRM leads to:
Correct : A. organizational success
5. Organizational goals should be
Correct : A. achievable.
6. Customers of an organization fall under which of the following category?
Correct : D. stakeholders.
7. Cost of human resources refers to;
Correct : C. salary packages.
8. To anticipate the human resource needs of the organization based on some previous data or
managerial judgment is known as;
Correct : B. supplies forecasting.
9. ________________ is commonly used by IT companies to assign their costly activities to
outside providers for the purpose of cost saving as well as using of HR expertise in other companies.
Correct : D. outsourcing
10. . A system used to acquire, store, manipulate, analyze, retrieve, and distributed information
related to the company's human resources is called a(n) _______________
Correct : A. hris.
11. Which of these is a major dimension of HRM practices contributing to company
competitiveness?
Correct : C. managing the human resource environment.
12. In which of these steps, the HR manager attempts to ascertain the supply of and demand
for various types of human resources?
Correct : A. forecasting.
13. Which of these is defined as any practice or activity carried on by the organization with the
primary purpose of identifying and attracting potential employees?
Correct : B. recruitment.
14. Playing the role of ____________ requires designing and delivering efficient and effective
HR systems, processes, and practices
Correct : C. strategic partner
15. Employee involvement requires extensive additional HRM activity in which of these areas
Correct : D. marketing.
16. The people who perform tasks in a wide variety of human resource-related areas are called
Correct : D. all of the given options.
17. A strategy intended to achieve fair employment by urging employers to hire certain groups
of people who were discriminated against in the past is known as
Correct : D. employment discrimination
18. The method that uses the organizations current level of employment as the starting point
for determining future staffing needs is
Correct : C. forecasting human resource availability.
19. What tactic will employers likely have to take to fill openings left by retiring employees
Correct : D. rehiring retirees
20. An employee evaluation appears on your desk that includes the following descriptions: skilled, specialty focused, strong technical background, filtered listener, limited experience in interfacing, avoids conflict, good at developing techniques and operates well in the
management hierarchy. Your first thought is to consider this person for a position as a
Correct : D. project specialist.
21. The project manager leads a project team that is comprised of many different skills and
disciplines. He must use an exceptional number of negotiating skills because he __________.
Correct : B. will be leading individuals without having direct control over them
22. The project manager is the leader of the project team and needs to be foward-reaching in
obtaining a consensus on an issue. However, it would be counterproductive to an attempted resolution of an issue if the project manager said, "__________"
Correct : D. i have another subject to address if this is too difficult to solve now
23. Project managers often work 10 or more hours per day to fit the many activities into their professional schedule. There is a general agreement that all the professional time is not used as
efficiently as possible. the major consumer of time, nearly two hours per day, is __________.
Correct : C. attending project meetings
24. The development function of human resources has three dimensions. Which of the
following does NOT fall under them
Correct : D. identifying ways to motivate employees
25. Who was the pioneer of Hawthorne studies?
Correct : B. elton mayo
26. ____ in India led to the move from Personnel adminstration to HRM in Indian setup
Correct : A. globalisation
27. An HR Manager in a large multinational firm is involved in establishing an international structure of roles for people and assigning responsibilities. What is the managerial function
that the HR manager is performing
Correct : A. organizing
28. ___ is the process by which the knowledge of an employee, his skills , abilities and
motives to perform a job must match the requirements of the job.
Correct : B. job analysis
29. A control technique that helps in measuring the cost and value of people for an
organization and helps management to value human resources is
Correct : A. human resource accounting
30. The specialist role of a HR Manager takes a number of roles. of these which one ensures that all members of the management perform their respective roles concerned with effective us
of human resources
Correct : D. the auditor
31. The organisation provides employees benefits in the form of conveyance facilities, housing facilities and educational facilities for children. What kind of benefits is the organization
providing to the employees
Correct : C. fringe benefits
32. The relationship between an employee and a manager plays a critical role in determining the job satisfaction level of the employee. What are the ideal characteristics that an employee
would like his manager to possess
Correct : D. both a and c
33. The HR manager of a manufacturing firm was given the task of providing information on market statistics of personnel availability, pay rates etc. What role of HR executive is the
manager performing
Correct : B. the service provider
34. Which of the following is NOT a key characteristic of a successful quality improvement
program
Correct : D. short term goal perspective
35. The extent to which an employees work meets his professional needs is termed as
Correct : A. quality of work life
36. _____________helps the organization in achieving short term and long term goals by
effective utilization of human resources. It involves the development of HR objectives and their alignment with organizational objectives
Correct : B. strategic human resource management
37. What is the organization termed as if the reporting channels of work are pre defined and accountability and responsibility of each role fixed for all the roles
Correct : C. formal organization
38. Which of the following is not a characteristic of a flat organization structure
Correct : D. close supervision
39. The right to give orders and the power to exact obedience from others int he process of
discharging the responsibility is termed as
Correct : A. authority
40. Vinay Sinha, the HR manager of a pharmaceutical firm was given the task of identifying the broad policy issues related to human resources like employment policy, welfare policy and development etc., after taking into consideration the changing business scenario. What level of
HR planning will Vinay have to undertake?
Correct : A. corporate level
41. Planning that includes the recruitment or layoff strategy, development strategy etc. based
on corporate policies and strategies is the ______ planning
Correct : B. intermediate level
42. The process of determining and recording all the pertinent information about a specific job, including the tasks involved, the knowledge and skill sets required to perform the job is termed
as
Correct : C. job analysis
43. ___________ is the simplest unit of work that involves very elementary movement
Correct : D. micro motion
44. Which of the following is the first step in the process of job analysis
Correct : C. information gathering
45. _____________ plan was first introduced in the weir engineering works England.
Correct : B. halsely.
46. Motion and time studies are examples of which method of job analysis
Correct : A. observation method
47. Which method of job analysis is more suitable for the middle and top level management
jobs and not for the lower level jobs?
Correct : D. critical incident technique
48. What describes in detail, the various aspects of a job like the tasks involved and
responsibilities of the job and deliverables
Correct : A. job description
49. Which of the following are uses of job analysis
Correct : D. all of the above
50. The process of structuring work and designating the specific activities at the individual or
group level is called as
Correct : A. job design
51. In the engineering approach to job design , the workers felt that overspecialization hindered the skills and experience. Which of the following are the demerits of such
overspecialization
Correct : D. all of the above
52. Working conditions, organizational policies, interpersonal relations all of these come under
which factors of job satisfaction as proposed by Herzberg
Correct : D. hygiene factors
53. Ravinder was employed with a large MNC. Though the pay and working conditions were good, he was not satisfied. He felt there was no achievement, growth , responsibility and
recognition. What are these factors, under the motivation theory proposed by Herzberg?
Correct : D. hygiene factors
54. ______ helps in developing management generalists at higher organizational levels as it
exposes them to several different operations
Correct : B. job rotation
55. Which of the following helps in increasing the length and hence the operating time of each
cycle of work for the job holder?
Correct : A. job enlargement
56. A software firm allowed its employees to choose their working hours but within some
specified limits. This is an example of
Correct : B. flexitime
57. The practice of working at home or while traveling and at the same time keeping in contact
with the office is termed as
Correct : A. telecommuting
58. The process of searching for prospective employees and stimulating them to apply for jobs
in an organization is termed as
Correct : B. recruitment
59. A good recruitment policy
Correct : A. is flexible enough to accommodate changes in the organization
60. Which of the following is not an external environmental factor that determines the
effectiveness of an recruitment program
Correct : D. geographical location of the job
61. The important information that has to be furnished in an advertisement includes
Correct : D. all of the above
62. Many HR professionals are now using the internet for recuritment. Which of the following
is not true about online recruiting
Correct : D. it eliminates completely the work associated with recruitment on the part of the recruiter to his/her total convenience
63. A software firm has a vacancy for the post of Vice President( operations). Which of the
following methods of recruitment would you suggest
Correct : A. employment pages of a national daily or business magazine
64. The process of choosingthe most suitable candidate for a job from amongthe available
applicants is called
Correct : D. selection
65. ____ helps in identifying the knowledge skill and attitude set that enables an individual to
deliver the best performance in his job
Correct : A. competency modeling
66. In the process of selection, the step that follows initial screening interview is normally the
Correct : D. analyse the application bank
67. In which approach of reliability, a group of candidates take the same test twice, within a
gap of 2-3 weeks
Correct : A. repeat or test retest
68. _________ is the degree to which the value provided by the selection method enhances the
effectiveness of an organization
Correct : B. utility
69. A formal record of an individuals appeal or intention for employment that helps in
gathering information about a prospective candidate is called
Correct : A. application bank
70. Which of the following are methods of evaluating the application forms in an organization
Correct : D. both a and b
71. __________ test measures a persons ability to classify things, identify relationships and derive analogies. It measures several factors like logical reasoning, analytical skills and
general knowledge
Correct : A. intelligence test
72. A bank wanted to conduct a test for the applicants for the job of a clerk cum cashier. Most
of the applicants were fresh from the college with little experience related to the job. The bank wanted to pick and train the right candidate. Which test do you suggest to be given to the candidates
Correct : A. aptitude test
73. Mohan attended an interview and was very upset with the way it is progressed. The interviewer repeatedly interrupted him, criticized his answers and asked him unrelated
questions. What is the method of interview adopted
Correct : B. stress interview
74. Which of the following steps should be adhered to, when interviewing?
Correct : D. make the candidate feel comfortable and relaxed
75. ___________ is the determination of the job to which an accepted candidate is to be assigned. It is a matching of what the supervisor has reason to think he can do with the job
demands
Correct : B. placement
76. Identify the correct statement
Correct : C. orientation is an event where as socialization is an ongoing process
77. Which of the following options is not one of the approaches to HRM?
Correct : D. statistical approach
78. Which approach states that no one particular management action or design will be suitable
for all situations?
Correct : D. contingent approach
79. HR department maintains a set of proposals and actions that act as reference points for
managers in their dealings with employees. What is this called?
Correct : C. hr policy
80. Which of the following HR approaches is most popular currently
Correct : A. human resources approach
81. Which of the following is not indicated by high motivating potential score?
Correct : D. high employee turnover
82. Which of the following are guidelines for drafting and maintaining a good job description?
Correct : D. all of the above
83. One of the following is not a managerial function of HRM
Correct : D. retrenching
84. All except one of the following are the different aspects of HRD
Correct : A. job evaluation
85. Decision making is faster in a
Correct : B. flat organization
86. _______ should not be one of the first steps in dealing with surplus manpower for a short
period
Correct : D. retrenchment
87. Employee referrals is a/an ________ source of recruitment
Correct : B. internal
88. Concealed identity or blind advertising helps organizations
Correct : B. escape from the notice of competitors when critical positions are vacant
89. The individuals who reject all the organization standards are labeled as misfits as their
actions contrast organizational goals. They are also called as
Correct : A. rebels
90. All of the following are innovative methods to improve the quality of worklife except
Correct : D. demotion
91. An employee in a textile manufacturing firm was given the freedom to opt for the start and
quit time for a week. What is the type of flex time being following by the firm
Correct : B. flexi tour
92. Maniflex refers to
Correct : D. a flex time which is similar to variable day and there is no need to work for specific hours
93. Job sharing, work sharing, phased retirement, all these are examples of
Correct : A. part time employment
94. When the management conducts QWL programs in association with the union, it;
Correct : D. all of the above
95. ___________ is a self governing group of workers, with or without their supervisors, who
voluntarily meet on a regular basis to identify , analyse and solve problems in their work fields
Correct : B. quality circles
96. Which of the following is NOT a basic objective of a quality circle
Correct : D. to increase employee benefits and incentives
97. The extent to which employees are aware of their interests, skills, strengths and
weaknesses regarding their career goals is termed
Correct : C. career insight
98. ________ helps organizations identify employee strengths and weaknesses to determine
avenues for their career development
Correct : B. individual assessment
99. Understanding the career aspirations of an employee, determining his capabilities and
competencies and identifying the gaps is termed
Correct : A. need analysis
100. Career planning and development programs for employees
Correct : D. ensure future availability of resources