1. The _____ assigns a quantitative score to each job based on its decision-making, skilled activity, physical activity, equipment operation, and information-processing characteristics.
Correct : B. position analysis questionnaire
2. Which quantitative job analysis technique can be conducted online?
Correct : A. position analysis questionnaire
3. Most job descriptions contain sections that cover _____.
Correct : D. all of the above
4. One uses information from the _____ to write a job specification.
Correct : C. job description
5. What type of information is contained in the job identification section of a job description?
Correct : A. job title
6. FLSA status is located in the _____ section of a job description.
Correct : B. job identification
7. The _____ classifies all workers into one of 23 major groups of jobs.
Correct : C. Standard Occupational Classification
8. Under the _____, the individual must have the requisite skills, educational background, and experience to perform the job’s essential functions.
Correct : C. ADA
9. Which section of a job description should define the limits of the jobholder’s authority, direct supervision of other personnel, and budgetary limitations?
Correct : D. responsibilities and duties
10. When is an employer required to make a “reasonable accommodation” for a disabled individual?
Correct : C. when a disabled individual has the necessary skills, education, and experience to perform the job, but can’t because of the job’s current structure
11. Job duties that employees must be able to perform, with or without reasonable accommodation, are called _____.
Correct : A. essential job functions
12. The job specification takes the job description and answers the question, _____?
Correct : A. What human traits and experience are required to do this job well
13. When filling jobs with untrained people, the job specifications may include _____.
Correct : D. physical traits
14. Which of the following work behaviors is considered “generic” or important to all jobs?
Correct : A. industriousness
15. All of the following work behaviors are considered “generic” or important to all jobs except _____.
Correct : C. experience
16. _____ means assigning workers additional same-level activities, thus increasing the number of activities they perform.
Correct : D. Job enlargement
17. _____ means systematically moving workers from one job to another.
Correct : A. Job rotation
18. ______ means redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition.
Correct : B. Job enrichment
19. Who argued that the best way to motivate workers is to build opportunities for challenge and achievement into their jobs via job enrichment?
Correct : C. Frederick Herzberg
20. De jobbing can be described as _____.
Correct : D. encouraging employees not to limit themselves to what’s on their job descriptions
21. Job enrichment can be described as _____.
Correct : B. redesigning jobs to increase opportunities for responsibility
22. Jack works at a Hilton hotel. Some weeks he works in catering but he also works in housekeeping, and in reservations periodically. This is an example of _____.
Correct : B. job rotation
23. The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance is called _____.
Correct : B. reengineering
24. Describing the job in terms of the measurable, observable, and behavioral competencies necessary for good job performance is called a _____.
Correct : A. competency-based job analysis
25. Competency analysis focuses on _____.
Correct : B. how work is accomplished
26. Traditional job analysis focuses on _____.
Correct : A. what is accomplished
27. Job competencies are always _____.
Correct : D. both a and b
28. When a supervisor bases an employee’s training, appraisals, and rewards on the skills and competences he or she needs to achieve his or her goals, the supervisor is using _____.
Correct : C. performance management
29. HRM aims to maximize employees’ as well as organizations’
Correct : A. Effectiveness
30. The difference between HRM and Personnel Management is: -
Correct : D. Wide
31. Who takes an active role on HRM?
Correct : B. Employees
32. 1970s represent the evolution of new discipline under the name of _____.
Correct : B. HRM
33. HRM function does not involve: -
Correct : C. Cost Control
34. A statement about the values of employees to the firm that in turn shapes HR policy contents is called: -
Correct : C. HR philosophy
35. Which one is the first step in any human resource program?
Correct : B. Planning
36. The ______ approach is based on the belief that employees have certain inalienable rights as human beings and it’s the duty of the employer to protect these rights.
Correct : C. Humanitarian
37. _________ employees make companies more competitive.
Correct : B. Empowered
38. Which of the following is/are the development function of HRM: -
Correct : D. All of the above
39. The major constituents of TQM are ____
Correct : D. All of the above
40. ______ is any process that provides greater authority the sharing of relevant information and the provision of control over factors affecting job performance.
Correct : B. Empowerment
41. Which of the following Procurement function of HRM?
Correct : D. All of the above
42. Several ways in which HR activities can be done or practiced may be termed as: -
Correct : A. HR Practices
43. Employees given authority to make decisions and take actions become
Correct : B. Empowered
44. _______ is when an employee feels that the task assigned to him is worthwhile and he
cares to do so.
Correct : C. Meaningfulness
45. The concept of Learning Organizations was introduced by:-
Correct : A. Peter Senge
46. Which of the following is critical to the success of TQM?
Correct : A. Training
47. What did the Hawthorne experiments discover?
Correct : A. That people need to belong to a 'social group'
48. Which of the following comprise the compensation function of HRM?
Correct : D. All of the above
49. HR managers are generally the _______________ managers :
Correct : C. Staff
50. What could be the best approach for an organization to sustain in a dynamic environnent?
Correct : B. Responsive to change
51. Effective HRM leads to:
Correct : A. Organizational success
52. Which of the following is the main responsibility of an HR department?
Correct : D. All of the given options
53. The three important components in aligning business strategy with HR practice:
Correct : A. Business Strategy, Human Resource Practices, Organisational Capabilities
54. The following are the factors which come under ‘Work planning’ that is
component systems of HRD
Correct : D. All the above
55. ______ is the simple act of comparison & learning for organisational improvement
Correct : A. Benchmarking
56. HRD process variable include
Correct : D. All of the above
57. What term refers to the knowledge, education, training, skills, and expertise of a firm’s
workers?
Correct : B. human capital
58. A _____ is a company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage.
Correct : C. strategy
59. The term _____ means contributing in a measurable way to achieving the company’s
strategic goals.
Correct : C. value creation
60. Managers use a(n) _____ to measure the HR function’s effectiveness and efficiency in producing employee behaviors the company needs to achieve its strategic goals.
Correct : B. HR Scorecard
61. Effective human resource management could include all of the following responsibilities
except _____.
Correct : D. all are responsibilities necessary for effective human resource management
62. Human resource managers generally exert _____ within the human resources department
and _____ outside the human resources department.
Correct : A. line authority; implied authority
63. HR’s strategic architecture can be shown as: -
Correct : A. HR Function → HR System→ Employee Behaviors
64. Which activities are not associated with human resource planning?
Correct : C. Time keeping
65. JA process is: -
Correct : C. Highly formal
66. Why is job analysis so infused with organizational politics? Is it:
Correct : A. The process which could lead to contraction of employees in a department and therefore diminishing its power base.
67. Reasonable balance between demand and supply of labor is necessary in: -
Correct : A. Manpower planning
68. Which of the following is not involved in manpower planning?
Correct : B. Intuitive judgment
69. Forecast requirements, besides demand, essentially take into account
Correct : C. Supply of labor
70. Statement describing the values, objectives and goal of HR department is called ____
Correct : C. HR mission
71. Method of data collection to back up a forecast of personnel needs ____
Correct : D. HRIS
72. Minimum acceptable qualifications required for a job are termed as: -
Correct : A. JS
73. Job Enlargement means: -
Correct : A. Horizontal expansion
74. That which adds more of the same type of duties requiring same skills is: -
Correct : C. Job enlargement
75. Intelligence and memory of a person constitute______ characteristics: -
Correct : C. Mental
76. The use of process criteria in job selection means that the individual is being assessed on
_____.
Correct : D. The right way to complete a task successfully.
77. Job analysis can be performed in all of the following ways except:
Correct : A. Observing hourly work
78. HRM has primary responsibility for all of these implementation variables except:
Correct : D. Organization structure
79. Which of these is the process of getting detailed information about jobs?
Correct : C. Job analysis
80. In which of these steps, the HR manager attempts to ascertain the supply of and demand
for various types of human resources?
Correct : A. Forecasting
81. To anticipate the human resource needs of the organization based on some previous data
or managerial judgment is known as;
Correct : A. Demand forecasting
82. HRP addresses which of the following needs of the employees
Correct : B. Development
83. Manpower planning is more important if the organization’s goals include
Correct : A. Rapid expansion
84. Certain jobs require planning activities projecting 1 or 2 even more years in future. These jobs are:
Correct : C. High skilled jobs
85. An HR Plan is influenced by
Correct : D. All of the above
86. A strategic plan must adopt to
Correct : C. Environmental Circumstances
87. The actual achievements compared with the objectives of the job is
Correct : A. Job performance
88. The following is (are) concerned with developing a pool of candidates in line with the human resources plan
Correct : C. Recruitment
89. The following type of recruitment process is said to be a costly affair.
Correct : B. External recruitment
90. _______ can be defined as a written record of the duties, responsibilities and conditions
of job.
Correct : A. Job description
91. What is that describes the duties of the job, authority relationship, skills requirement, conditions of work etc.
Correct : A. Job analysis
92. Arrange the following staffing procedure in the correct sequence
(i) Determining sources of personnel supply
(ii) Preparing personnel specifications
(iii) Selection of personnel
(iv) Determining Personnel Characteristics
Correct : A. (ii), (i), (iv) and (iii)
93. Training information system included
Correct : D. Training needs
94. _______ is the process of estimating the quantity and quality of people required to meet future needs of the organisation.
Correct : A. Demand forecasting
95. Which of the below given options are the forecasting techniques used?
(a) Ration Trend Analysis
(b) Delphi Technique
(c) Staffing projections
Correct : D. A & B
96. The process of determining the tasks that make-up a job and the skills, abilities and responsibilities needed to perform the job is called
Correct : A. Job Analysis
97. Selection is concerned with___________________
Correct : D. Applying appropriate techniques and methods to select a candidate.
98. Career planning involves determination of path of movement of an individual over-time
Correct : B. Upward
99. Some of the most popular methods of attracting applicants include: