1. ___ is the science or study of individual human behaviour.
Correct : B. Psychology
2. ___ is the study of the human race and culture.
Correct : D. Anthropology.
3. The model(s) of Organizational Behavior is (are):
Correct : D. All of the above
4. )_____________ embodies a team concept, is based on the
principle of mutual contribution by employer and employees
Correct : C. Supportive Model
5. .Forces affecting organizational behavior are
Correct : D. All of the above
6. In present context, challenges for OB are
Correct : A. Employee expectation
7. Organisational behavior is
Correct : C. A science as well as an art
8. The study of organization behavior has certain basic
assumptions. They are
Correct : D. All of the above
9. Which of the following frameworks is used in the development
of the overall model of OB?
Correct : D. All of the above
10. Organisational behavior is a field of study backed by a body of
associated with growing concern for people at workplace
Correct : D. All of the above
11. The field of organizational behavior examines such questions
as the nature of leadership, effective team development, and
Correct : A. Interpersonal conflict resolution; motivation of individuals
12. The feild of organizational behavior is primarily concerned with
Correct : D. Both a and c
13. Which of the following forms the basis for the autocratic model of OB
Correct : C. Power
14. s the science or study of individual human behavior.
Correct : B. Psychology
15. The study of Organizational Behavior is categorized into Micro and Macro OB:) Micro OB
deals with ___ and ___.
Correct : A. Individual & groups
16. ___ is the study of the human race and culture.
Correct : D. Anthropology.
17. explains learning of reflex behavior.
Correct : A. Classical Conditioning
18. Social learning is an extension of
Correct : B. Operant learning
19. ."______________ are social inventions for accomplishing goals through group effort
Management
Correct : A. Organization
20. everyone who is faced with a similar situation responds in the same way, attribution
theory states that the behavior shows ______________
Correct : A. Consensus
21. Which of the following OB topics is not central to managing employees' fears about
terrorism?
Correct : A. Emotion
22. Basis of "Collegial Model of OB is
Correct : D. Partnership
23. _____________ leader is self confident and can attract followers by his great influence
Correct : A. Charismatic
24. . Organization Behavior is
Correct : D. All of these
25. A study of human behavior in organizational settings is
Correct : A. Individual behavior
26. Organization Behavior Applied science
Correct : A. Normative science
27. .The subject of organizational culture has been most influenced by which behavioural
science discipline
Correct : A. Anthropology
28. Managerial orientation of "Autocratic Model" of OB is
Correct : A. Authority
29. Employees needs met by Collegial Model is
Correct : D. Self-actualization
30. ______________ is not a process tools for TQM systems
Correct : C. plier
31. ______________ is about supplying customers with what they want when they want it.
Correct : D. JIT
32. .TQM stands for ______________
Correct : A. Total Quality Management
33. Deming’s 4 step cycle for improvement is______________
Correct : A. plan, do, check, act
34. In Six Sigma, a ______________ is defined as any process output that does not meet
customer specifications
Correct : D. defect
35. Quality practices must be carried out ______________
at the start of the project
Correct : A. throw-out the life of the project
36. Quality circles work best if employees are initially trained in ______________
Correct : D. All of the three. (Not sure)
37. Quality Trilogy includes
Correct : D. All the three
38. QFD stands for ______________-
Correct : C. Quality function deployment
39. Which of the following is not an alternative name of quality circle?
Correct : A. Human resources circle
40. .Quality circle _______ job involvement.
Correct : D. Accuser
41. Quality circles _______ problem solving capability.
Correct : A. Create
42. . fourteen points frameworks for quality and productivity improvement was suggested by
ss
Sol:
Correct : D. Juan
43. . Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and
______________
Correct : C. Quality improvement
44. . Quality Circles members are ______________
Correct : B. External consultants designed to provide training in the use of Quality tools
45. . Kaizen is a Japanese term meaning ______________
continuous improvement
Correct : A. Just-in-time (JIT)
46. . Quality management includes forming and directing a team of people to achieve a
qualitative goal within an effective cost and time frame that results in ______________
Correct : B. a product or service that conforms to the required specifications.
47. . DMAIC is ______________
Correct : C. define, measure, analyze, improve, control
48. Who has given the hierarchy of needs hierarchy theory of motivation?
Sol:
Correct : A. Abraham Maslow
49. How many levels are there in Needs Hierarchy theory of motivation?
Sol:
Correct : B. 5
50. Which among the following is the highest level need under Need Hierarchy Theory of
Motivation?
Correct : D. Self Actualization Needs
51. Which among the following is the lowest level need under Need Hierarchy Theory of
Motivation?
Correct : A. A:)Physiological Need
52. .Name the motivation theory that is based on Satisfaction-progression?
Sol:
Correct : D. Skinner’s reinforcement theory
53. According to Maslow’s need hierarchy theory motivation, the lower level of human needs
emanates from _____
Correct : B. Needs like food, clothing, shelter, air, water
54. Which among the following theories can be considered as an extension of Maslows’ Need
Hierarchy Theory of Motivation?
Correct : A. A:)Alderfer – ERG theory
55. Which among the following is not a deficiency need that arises due to deprivation?
Sol:
Correct : D. Self Actualization Needs
56. Who propounded X and Y theory of motivation
Sol:
Correct : D. Mc Gregor
57. ______________ leadership emphasize on rules and regulation in an organization
Sol:
Correct : D. Bureaucratic
58. Process or administrative theory of organization is being given by
Sol:
Correct : B. Henry Fayol
59. Basis of "Autocratic Model of OB is
Sol:
Correct : B. Power
60. Which one of the following need is not coming under Mc Clelland theory of motivation?
Sol:
Correct : D. Correct
61. An attitude can be inferred from a person’s:
Sol:
Correct : D. All of the above
62. Which theory of attitudes does not involve a cognitive component?
Sol:
Correct : D. Classically conditioned attitudes
63. A person has two important attitude, those attitudes are likely to be:
Sol:
Correct : D. All of the above
64. Who propounded the Need's Theory
Sol:
Correct : C. Abraham Harold Maslow
65. The two factor theory is based on which factors?
Sol:
Correct : A. Hygiene and behavioural
66. Which of the following is a need that motivates human behaviour as per the achievement
motivation theory?
Sol:
Correct : D. All of the above
67. Which of the following is a need that motivates human behaviour as per the achievement
motivation theory?
Correct : D. All of the above
68. _________ and ___________ came out with a comprehensive theory of motivation called
the performance - satisfaction model.
Sol:
Correct : C. Porter and Lawler
69. Which among the following is the correct order of Maslows’ Need Hierarchy Theory of
Motivation starting from lower to higher level need?
Sol:
Correct : C. Self-Actualization Needs , Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs
70. management is what a manager does.
Sol:
Correct : C. Louis Allan
71. The Practice of Management written by __________.
Sol:
Correct : A. Peter F Drucker
72. The first man who advocated the view that the management should and can be taught is.
Sol:
Correct : D. Hendry Fayol
73. Early theories concentrate on what motivates individuals in their work. They include:
Sol:
Correct : C. Both A&B
74. It is argued that individuals are motivated differently, and the strength of their
motivation depends on a variety of factors, such as:
Correct : D. All of the above
75. If a person has two important attitudes, those attitudes are likely to be:
Sol:
Correct : D. All of the above
76. Which people tend to have the strongest attitudes?
Sol:
Correct : D. None of the above
77. Which people make riskier decisions?
Sol:
Correct : D. None of the above
78. What is one difference between cognitive dissonance theory and balance theory?
Sol:
Correct : C. Cognitive dissonance theory does not concern relationships between people
79. When are people more likely to learn selectively?
Sol:
Correct : A. During incidental learning
80. Which group is more likely to show selective attention?
Sol:
Correct : A. Repressors
81. People are more selective about exposure to content when:
Sol:
Correct : D. Both B and C
82. Dissonance can be described as:
Sol:
Correct : C. Both A and B
83. Cognitive dissonance research has mostly focused on:
Sol:
Correct : A. Attitude change
84. What is one similarity between classic attitudes research and newer social cognition
research?
Sol:
Correct : A. Metatheories
85. Why was social cognition research initially spurned by traditionalist researchers
Sol:
Correct : A. It did not include enough of an affective component
86. Which among the following is the correct order of Maslows’ Need Hierarchy Theory of
Motivation starting from lower to higher level need?
Correct : C. Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs, SelfActualization Needs
87. Which among the following is not a deficiency need that arises due to deprivation?
Sol:
Correct : D. Self-Actualization Needs
88. According to Maslow’s need hierarchy theory motivation, the lower level of human needs
emanates from _____
Correct : B. Needs like food, clothing, shelter, air, water
89. Which among the following is the lowest level need under Need Hierarchy Theory of
Motivation?
Sol:
Correct : A. Physiological Need
90. One trait that dominates a personality so much that it influences nearly everything a person does is
Correct : B. Cardinal Trait
91. The method of science requires that independent observers must:
Correct : D. All of the above
92. Talkative vs. silent; frank, open vs. secretive; adventurous vs. cautious; sociable vs. reclusivethese
traits describe which dimension of personality?
Correct : C. Extraversion
93. Approximately how many trait words for personality are there in the English language?
Correct : A. 18,000
94. Who is the pioneer that proposed the 16 basic dimensions of normal personality and devised a
questionnaire (16PF) to measure them?
Correct : B. Raymond Cattell
95. When analyzing a past president to describe his personality by coding letters or speeches he has
written, you are using a process called
Correct : B. content analysis
96. The best known lexical research on terms relevant to personality was conducted by whom and how
many terms were compiled in this study?
Correct : C. Allport/17,953
97. During psychology you are falling asleep. You know last night you only got three hours of sleep; therefore you have a valid reason. The person sitting in front of you is sleeping also. You automatically think that they are lazy and really dont care about the class. This is an example of
Correct : C. Observer bias
98. Positive correlations (from 0.01 to 1.00) indicate that, as one factor goes ________, the other
factor goes __________.
Correct : C. up, up
99. Which strategy IMPROVES the reliability of a research design?
Correct : D. b and c only
100. Which of the statements below are FALSE?
Correct : A. Since Personality psychology has competing viewpoints, it is considered a paradigm.