1. Which of the following functions is not a core function of an organization
Correct : A. The accounting and finance function
2. Most operation produce a mixture of both products and services which of the following business is closest to producing ‘pure’ services ?
Correct : B. Counselor /therapist
3. Operations can be classified according to their volume and variety of production as well as the degree of variation & visibility . Which of the following operations would be classified as high volume , low variety ?
Correct : D. A fast food restaurant
4. Which of the following activities is not a direct responsibility of operations management?
Correct : C. Determining the exact mix of products and services that customers will want
5. Operations can be classified according to the degree of variations in demand and visibility of the operations as well as their volume and variety of production which of the following operations would be classified as high variation & high visibility ?
Correct : B. A family doctor
6. Which of the following would not be normally be considered a general characteristics of a service?
Correct : C. Production and consumption can always be spatially separated
7. Which of the following would not be normally considered as a key feature of operations management?
Correct : D. Operations is the part of an organization which creates wealth through the management of the transformation process
8. Which of the following is the least likely decision to be made by operations managers ?
Correct : D. Deciding which market areas to manufacture products for
9. Operations management is applicable
Correct : C. Mostly to the manufacturing sector
10. The field of operations management is shaped by advances in which of the following fields?
Correct : B. Industrial engineering & management science
11. The five element in the management process are
Correct : C. Organize , plan , control, staff and manage
12. The responsibilities of the operations manager include
Correct : D. Planning , organizing , staffing , leading , and controlling
13. Which of the following is not an element of management process
Correct : A. Pricing
14. Which of the following illustrate an activity that does not add value?
Correct : D. Accumulating parts in front of the next work centre
15. Which of the following statements regarding a pull system is true ?
Correct : D. Problems become more obvious
16. Which one of the following is a concern expressed by suppliers ?
Correct : C. Production with zero defects
17. Reduction of in-transit inventory encouraged through use of
Correct : A. Supplier location near plants
18. Which of the following is not a benefit of small production lots ?
Correct : B. Fewer setups
19. Flexible manufacturing systems (FMS) are reported to have a number of benefits . which is not a reported benefits of FMS?
Correct : B. More flexible than the manufacturing systems they replace
20. Process technologies differ in their flexibility capabilities and economics and will therefore be appropriate for different parts of the volume – variety matrix. Flexible manufacturing systems are usually
Correct : C. Mid variety , mid volume
21. What do flexible manufacturing systems (FMS) do?
Correct : D. Completely manufactures a range of components without significant human inventions during the processing
22. Which of the following is true regarding forward scheduling? Forward scheduling is the scheduling of
Correct : B. Jobs as soon as the requirements are known
23. Which of the following best describes how short term schedules are prepared? short term schedules are prepared
Correct : D. From master schedules which are derived from aggregate plans
24. Which scheduling technique should be employed when due dates are important for a job order ?
Correct : D. Backward scheduling
25. Which of the following is not effectiveness criterion for scheduling?
Correct : A. Maximizing flow time
26. Forward scheduling
Correct : D. Assumes that procurement of material and operations start as soon as requirement are known
27. Which file contain important information regarding on items flow through the shop ?
Correct : A. Routing file
28. Which of the following is not a part of the planning files of a production planning and control systems
Correct : A. A progress file
29. Which of the following files trucks work order progress ?
Correct : D. Control files
30. The production data base containing information about each of the components that a firm produces or purchases is the
Correct : D. Item master files
31. The short term scheduling activity called loading
Correct : C. Assigns jobs to work centers
32. Sequencing (or dispatching)
Correct : C. Specifies the order in which job should be done at each centre
33. Use of sequencing role shortest processing time generally result in
Correct : D. Minimum average flow time
34. Resources such as labour materials and energy are known as ……………. In the transformation process
Correct : D. Inputs
35. The raw materials , components , completed or partially completed products ,and pieces of equipment a firm uses are often referred to as
Correct : A. Inventory
36. In a large company , the department charged with determining the actual process to be used in turning inputs to output is
Correct : C. Operations
37. Getting products to consumers obtaining and managing raw materials and packaging finished products are all activities of
Correct : D. Materials management
38. The development and administration of the activities involved in transforming resources into goods and services is known as
Correct : A. Operations management
39. Which of the following is not difference between manufacturers and service providers
Correct : A. Nature and consumption of output
40. The process through which inputs are converted into output is referred to as
Correct : A. The transformation process
41. The degree to which a good or service meets demands and requirements of customers called
Correct : B. Customer satisfaction
42. Making identical , interchangeable components or complete products is referred to as
Correct : B. Standardization
43. Unique products are generally produced through
Correct : A. Customization
44. Procurement is another name for
Correct : A. Consumption
45. Which of the following is the sequence of operations through which product must pass
Correct : D. Routing
46. A planning systems that schedules the precise quantity of materials needed to make a product is called
Correct : C. Materials requirements planning
47. The activities and process used in making both tangible and intangible products is known as
Correct : B. Production
48. Customers perceptions are important in
Correct : C. Product specification
49. Which of the following is not a function of purchasing management
Correct : D. None of these
50. Which of the following would not generally be a motive for a firm to hold inventories?
Correct : D. To minimize holding costs
51. All of the following statements about ABC analysis are true except
Correct : D. It states that all items require the same degree of control
52. ABC analysis is based upon the principal that
Correct : B. These are very usually a few critical items zmd many items which are less critical
53. Which of the following statements about ABC analysis is false?
Correct : D. ABC analysis is based on the presumption that all item must be tightly controlled to produce important cost savings
54. The two most basic inventory questions answered by the typical inventory model are
Correct : C. Timing and quantity of orders
55. Ascertain type of computer costs 1000 and the annual holding cost is 25% . annual demand is 10000 units , and the order cost is 150 per order .what is the approximate economic order quantity?
Correct : B. 110
56. Most inventory models attempt to minimize
Correct : C. Total inventory based costs
57. In basic EOQ model if the cost of placing an order doubles and all other values remain constant the EOQ will
Correct : A. Increase by about 41%
58. Which of the following statements about the basic EOQ model is true
Correct : A. If ordering cost were to double , the EOQ would rise
59. Which of the following statements about the basic EOQ model is false?
Correct : D. If annual demand were to double , the EOQ would also double
60. Time and motion studies focus on
Correct : B. The number of physical motion required to complete a work related task
61. Scientific management contributed to the development of a more rational approach to management by developing which characteristics?
Correct : B. Time and motion studies
62. A situations in which manager can make an accurate decision is called
Correct : A. Certainty
63. Time and motion study was introduced by
Correct : B. F.W Taylor
64. The fixed position layout would be most appropriate in which of the following cases
Correct : D. Constructing a Boeing277
65. For which of the following operations would a fixed position layout be most appropriate
Correct : D. Refining of crude oil
66. Because the fixed position layout is so difficult to solve on-site operations managers
Correct : D. Often complete as much of the project as possible off site
67. One factor impacting the fixed position input strategy is
Correct : D. The movement of material to the limited storage areas around the site
68. One of the major advantage of process oriented layout is
Correct : C. Flexibility in equipment and labour assignment
69. The man issue is designing process oriented input concerns the relative positioning of …………… to minimize cost of material handling
Correct : B. Departments
70. A process layout would be most appropriate in which of the following cases
Correct : D. A garment restaurant
71. The major problem addressed
Correct : D. Minimizing difficulties caused by material flow varying with each product
72. The most common tactic followed in process – layout planning is to arrange departments or work centers so they
Correct : D. Minimize the costs of material handling
73. Process oriented layout is best suited for
Correct : D. Low volume , high variety production
74. Which of the following is true for process layouts , hut false for production layouts ?
Correct : B. Flexibility in equipment and labour arrangement
75. Big advantage of process oriented layout is
Correct : A. Its flexibility for variety
76. The typical goal used when developing a process oriented layout strategy is to
Correct : B. Minimize the material handling costs
77. The concept of total quality control i.e that quality must be attended to at all stages of the industrial cycle and throughout the organization is the creation of which of the following pioneers ?
Correct : C. Arnald Feigenbaum
78. The so-called ‘quality qurus’ of Total Quality Management (TQM) do not include one of the following
Correct : C. Bill coshy
79. Which of the following would not normally be considered as a ‘costs of quality’
Correct : D. Rand D costs
80. ………………. Focused on the job and how to do it better
Correct : A. Scientific management
81. What term describes a vertical expansion of job duties in order to give the worker more responsibility?
Correct : C. Job enrichment
82. What are the two basic types of production systems?
Correct : B. Intermittent and non-intermittent process
83. What type of process would a paper mill be most likely to use?
Correct : A. Continuous flow
84. What technique deals with the problem of supplying sufficient facilities to production lines or individuals that require uneven service?
Correct : D. Queuing theory
85. A manufacturer has been receiving excessive numbers of defective standard machine parts from a vendor on a regular basis. What is the most effective way to design a formal inspection system for incoming parts?
Correct : C. Statistical quality control
86. A set of simultaneous equations that has more variables than constraints has
Correct : B. an infinite number of solutions
87. In a PERT/CPM network, computing the critical path requires
Correct : B. assigning the earliest finish time for an activity as the earliest start time for the next
88. At the completion of the forward and backward passes, the slack for an activity is given by the
Correct : A. difference between early start and early finish
89. What type of control chart is used to monitor the number of defects per unit?
Correct : C. c-chart
90. The operating characteristic (OC) curve shows the probability of
Correct : B. acceptance for every possible true percentage of defectives
91. If an artificial variable remains in the solution with a positive value after the stopping criterion has been reached, the problem
Correct : A. is infeasible
92. . What are the two sources of costs in queuing analysis?
Correct : C. Waiting customers and capacity
93. The transportation model method that is used to evaluate location alternatives minimizes total
Correct : D. shipping costs
94. What is simulation?
Correct : D. A trial-and-error approach to problem-solving
95. Moving from the aggregate plan to a master production schedule requires
Correct : C. disaggregation
96. A fixed interval system
Correct : B. is suitable for joint replenishment items
97. _________is a process in which a supplier generates orders for its distributor based on demand information sent by the distributor
Correct : D. vendor managed inventory
98. Which of the following classification of scheduling strategies is not practical in case of machine breakdown?
Correct : B. Detailed scheduling
99. Which of the following chart will indicate only the cumulative workloads for each job and to what extent the work centers are to be scheduled?
Correct : B. Gantt chart
100. ________________ is a methodology by which we try to minimize the cost and improve the revenue of a product or an operation.