1. ………..refers to the transformation of the state of input in to output.
Correct : B. alteration.
2. …………refers to preserving goods in a protected environment.
Correct : C. storage
3. ……………refers to the verification of and confirmation towards the
requirements of an entity.
Correct : A. inspection.
4. …………….is the management of all activities directly related to the
production of goods and services
Correct : A. productionmanagement
5. Which of the following statement is not true in the case of goods?
Correct : D. intangibility.
6. Which of the following is not an objective of operations management?
Correct : D. employee punishment
7. Which of the following is not a part of scientific management principles?
Correct : D. coercion
8. All of the following are differences between manufacturing and service
operations EXCEPT
Correct : A. quality is more easily measured in service operations.
9. ……………is measure of the quantity of output per unit of input.
Correct : A. productivity
10. ……………………is the sum all the observations and divided by the total
number of observations?
Correct : C. mean
11. Lillian and Frank Gilbreth are responsible for principles of
Correct : C. motion study
12. ………………… is the process of randomly inspecting a sample of goods and
deciding whether to accept the entire lot based on the results
Correct : B. acceptance sampling
13. ……………is a system that is used to maintain a desired level of quality in a
product or service.
Correct : B. quality control
14. Operations management is applicable
Correct : C. to manufacturing and service sectors
15. The person most responsible for popularizing interchangeable parts in
manufacturing was
Correct : A. eli whitney
16. The Father of Scientific Management is
Correct : B. frederick w. taylor
17. Walter Shewhart is listed among the most important people of POM
because of his contributions to
Correct : C. statistical quality control
18. Henry Ford is noted for his contributions to
Correct : B. assembly line operations
19. Which of the following is not an objective of operation management?
Correct : D. trading on equity
20. Hawthorne studies were related with……..
Correct : B. human relations movement
21. Moving of materials from the store room to the machine and from one
machine to the next machine during the process of manufacture is called…………………
Correct : C. material handling
22. ………………………..is the term used to describe the set of statistical tools
used by quality professionals for the purpose of quality control
Correct : B. statistical quality control
23. ……………. is the art of applying tests, preferably by the aid of measuring
appliances to observe whether a given item or product is within the specified limits of variability or not.
Correct : A. inspection
24. Which of the following is TRUE about business strategies?
Correct : B. well defined missions make strategic development much easier.
25. ………… is the process of selection of path, which each part of the product
will follow
Correct : A. routing.
26. ………….isthe fixation of time and date for each operation as well as it
determines the sequence of operations to be followed.
Correct : B. scheduling.
27. ……………. is the process of verification or correction in the quality of the
product when the deviations in the quality are found to be more than expected.
Correct : B. quality control
28. Which of the following is true? The impact of strategies on the general
direction and basic character of a company is
Correct : A. long range
29. Which of the following is true?
Correct : C. functional strategies are shaped by corporate strategy
30. The fundamental purpose of an organization’s mission statement is to
Correct : A. define the organization’s purpose in the society
31. Which of the following is not a key way in which business organizations
compete with one another?
Correct : B. product duplication
32. …………………….. involves determination of the progress of work, removing
bottlenecks in the flow of work and ensuring that the productive operations are taking place in accordance with the plans
Correct : A. follow up
33. …………… is the process of setting of productive activities in motion through
release of orders and instructions, in accordance with previously planned timings.
Correct : C. dispatching
34. ………………. is a time-table of operations specifying the time and date
when each operation is to be started and completed.
Correct : B. schedule
35. ………………. Involves the fixation of path through which work will flow for
manufacturing of goods.
Correct : B. routing
36. ………. is the process of reporting daily progress of work in each shop in a
prescribed proforma and to investigate the causes of deviations from the planned performance and to take necessary actions
Correct : A. follow up
37. Which of the following is an objective of quality control?
Correct : D. all of these
38. ……………….. is that aspect of operation management function, which is
concerned with the acquisition, control, and use of materials needed and flow of goods and services connected with the production process.
Correct : A. materials management
39. If inputs decrease while output remains constant, what will happen to
productivity?
Correct : A. ) it will increase
40. …………….is the art and science of ensuring that all which occurs is in
accordance with the rules established and the instructions issued in the case of operations.
Correct : B. operational control
41. ……………………… is concerned with deciding in advance what is to be
produced, when to be produced, where to be produced and how to be produced
Correct : A. operational planning
42. The differences between the actual demand for a period and the demand
forecast for that period is called:
Correct : A. forecast error
43. All of the following decisions fall within the scope of operations
management EXCEPT for
Correct : A. financial analysis
44. ………………can be defined as the measurements that detect the onset of a
degradation mechanism, thereby allowing causal stressors to be eliminated or controlled prior to any significant deterioration in the component physical state
Correct : B. predictive maintenance
45. ………………is defined as the combination of tasks that are required to
keep a machine or part of a machine in the desirable condition.
Correct : B. maintenance
46. …………. involves systematically recording, analysing and synthesizing the
times required to perform a motion.
Correct : C. time study
47. …………….refers to the manufacturing of large volume of a single or a very
few varieties of products with a standard set of processes
Correct : A. continuous production
48. ………………. is the process of predicting and defining the long-term and
the short-term capacity needs of an organisation and determining how those needs will be satisfied.
Correct : A. capacity planning
49. ………………is a measure the actual level of output for a process or activity
over a period of time.
Correct : A. actual capacity
50. Production facilities are arranged as per the sequence of production
operations from the first operations to the finished product. This method is called…………..
Correct : A. process production
51. Frederick Winslow Taylor is called;
Correct : D. father of scientific management
52. In the case of…………………. the products are produced as per the
specifications of the customers within prefixed time and cost.
Correct : B. job production
53. ………………..is the system in whichitems are processed in lots and a new lot
is undertaken for production only when the production on all items of a lot is complete.
Correct : B. batch production
54. …………is the capacity that specifies a theoretical upper limit above the
usual rate of routine operations.
Correct : A. maximum capacity
55. ……………………………is the highest reasonable output rate which can be
achieved with the current product specifications, product mix, work force, plant and equipment.
Correct : B. capacity
56. In ………………, machines and other supporting services are located
according to the processing sequence of the product
Correct : B. product lay out
57. The lay out in which production operation is performed in a fixed position
is called………….
Correct : A. project lay out
58. The layout in which all the equipment’sperforming similar tasks are
grouped together is called…………………..
Correct : B. process lay out
59. …………….. is the configuration of departments, work centres and
equipment in the conversion process.
Correct : A. plant lay out
60. Which of the following affect the choice of plant location decision?
Correct : C. (a) and (b)
61. The founder of the scientific management movement was:
Correct : C. frederick w.taylor
62. The Hawthorne Studies stimulated the development of:
Correct : B. the human relations movement
63. Walter Shewhart developed:
Correct : D. statistical quality control techniques
64. The moving assembly line was developed by:
Correct : D. henry ford
65. ……………is used to monitor characteristics that can be measured and have
a continuum of values such as height, weight, volume etc.
Correct : B. control chart for variables
66. ……………..is used to monitor characteristics that have discrete values and
can be counted
Correct : B. control chart for attributes
67. Which of the following is not a control chart for variables?
Correct : C. p chart
68. Which of the following is not a control chart for attributes?
Correct : C. x chart
69. ISO 9000 is a………………….
Correct : A. international standard
70. In management literature TQM stands for
Correct : A. total quality management
71. ………………..is a group of workers from the same area who usually meet to
discuss their problems, investigate, recommend solutions and to corrective actions
Correct : B. quality circle
72. Which of the following is not an objective of quality circle?
Correct : C. trading on equity
73. Which of the following is not a principles’ of TQM?
Correct : D. black marketing
74. ………………is the systematic recording and critical examination of existing and the proposed way of doing work as a means of developing effective
methods.
Correct : A. method study
75. The costs of all activities incurred to prevent poor quality in products and
services.
Correct : A. prevention cost
76. This cost is the cost associated with measuring evaluating, or auditing
products or services to assure conformance to quality standards and performance requirements
Correct : B. appraisal cost
77. This cost is the costs resulting from products or services not conforming to
requirements or user needs.
Correct : C. failure cost
78. …………… is a graphical tool to analyse and time the small, physical
actions of workers and machine in performing a routine, repetitive, worker- machine task so that idle time can be identified
Correct : A. activity chart
79. …………is the level of output volume for which total cost equals total
revenues
Correct : B. breakeven point
80. ……………. is a process of representing each item by a number, the digit of
which indicates the group, the sub-group, the type and the dimension of the item.
Correct : A. codification
81. …………………….is a Manufacturing systems utilizing computer software
programs that control the actual machine on the shop floor.
Correct : B. computer aided manufacturing
82. ……………is the Japanese concept of continuous improvement in all things.
Correct : A. kaizen
83. ………………..is the process of creating and using mathematical
representations of management problems and organizations to predict outcomes of proposed courses of action
Correct : A. mathematical modelling
84. …………………………is the degree to which the design specifications for a
product or service are appropriate to its function and use, and the degree to which a product or service conforms to its design specifications
Correct : B. quality
85. …………………is a process used to determine the maintenance requirements
of any physical asset in its operating context?
Correct : A. reliability centered maintenance
86. …………………………..is the application or techniques designed to establish
the time for a qualified worker to carry out a specified job at a defined level or performance
Correct : A. work measurement
87. ………………………… deals with decision-making related to production
processes so that the resulting goods or services are produced according to specifications, in the amount and by the schedule demanded and out of minimum cost.
Correct : A. production management
88. ………….is the part of an organization that produces the organization’s
physical goods and services.
Correct : A. operating system
89. Which of the following records quantity of material only
Correct : A. bin card
90. Which of the following is used for issuing materials to different production
departments
Correct : A. material requisition
91. Continuous stock taking is a part of
Correct : B. perpetual inventory
92. Stores department issues materials to the production department on the
basis of
Correct : C. stores requisition
93. Recording of time spent by a worker on different job is called
Correct : B. time booking
94. The difference between the actual cost and standard cost is called
Correct : D. variance
95. Qualitycircle is a group of
Correct : A. operatives
96. Safety stock is related to
Correct : A. inventory control
97. ..............is undertaken to find out the one best way of doing the thing
Correct : A. job analysis
98. The concept of Job enrichment is a contribution by........
Correct : A. frederick herzberg
99. …………… is the process of comparing actual performance with the
standard and taking corrective Action.
Correct : A. controlling
100. …………………aims at visualizing and identifying deviation before they
actually occur.