Quiznetik
Human Resource management and Organizational behavior | Set 2
1. A strike which is started without the consent of union is called______________ .
A. slow-down strike
B. bumper strike
C. hunger strike
D. unofficial strike
Correct : D. unofficial strike
2. Lockout means closing down the place of business but not the business itself.
A. true
B. false
C. partly true
D. partly false
Correct : A. true
3. AIOE stands for______________ .
A. all india organisation of employees
B. all india organisation of employment
C. all india organisation of employers
D. all india organisation of empowerment
Correct : C. all india organisation of employers
4. A union whose members do one type of work, often using specialised skills and training is known as ______________.
A. craft union
B. industrial union
C. general union
D. federations
Correct : A. craft union
5. How many members can constitute to form a registered Trade Union?
A. 100
B. 10
C. 7
D. 50
Correct : C. 7
6. Complaint and Grievance are one and the same thing,
A. true
B. false
C. cannot be determined
D. none of these
Correct : B. false
7. When dissatisfaction at the work place, mostly related to work is brought to the notice of the management, it is known as____________ .
A. complaint
B. grievance
C. both (a) and (b)
D. negative discipline
Correct : B. grievance
8. Termination from employment for any of the misconducts mentioned in the Industrial Employment Act, 1946 is called___________ .
A. discharge
B. suspension
C. layoff
D. dismissal
Correct : D. dismissal
9. Quality circle was first established in______________ .
A. japan
B. china
C. america
D. korea
Correct : A. japan
10. Which model was accepted by Indian Labor Conference in its 16th session held in 1958, in India?
A. grievance procedural model
B. labor procedural model
C. wages procedural model
D. negotiation procedural model
Correct : D. negotiation procedural model
11. Arbitration may be____________ .
A. voluntary
B. compulsory
C. both a and b
D. none of these
Correct : B. compulsory
12. Development aims at improving_______________ .
A. total personality of an individual
B. specific skill relating to job
C. organisation culture
D. all of these
Correct : A. total personality of an individual
13. OB is the study of _____________ in the organisation
A. human
B. human behaviour
C. employer
D. employees
Correct : B. human behaviour
14. Nowadays a lot of stress is being put on the __________ of the employee in the organisation
A. character
B. improvement
C. behaviour
D. rewards
Correct : C. behaviour
15. High rate of ______________ increase cost and tend to place less experienced employee in job
A. training
B. absenteeism
C. employee turnover
D. strikes
Correct : C. employee turnover
16. Job Satisfaction have ________________ related to Absenteeism and Turnover
A. positively
B. negatively
C. directly
D. elastically
Correct : B. negatively
17. Scientist of OB recognize that organisations are not static but dynamic and _____________
A. processing
B. systematic
C. ever changing
D. researching
Correct : C. ever changing
18. _______________ and fringe benefits are no longer employees first priority
A. wages
B. bonus
C. rewards
D. promotions
Correct : A. wages
19. A manager with good ________________________ can make the work place more pleasant
A. communication
B. knowledge
C. experience
D. interpersonal skills
Correct : D. interpersonal skills
20. ______________________ is called as father of scientific management
A. elton mayo
B. hendry fayol
C. f.w.taylor
D. robert owen
Correct : C. f.w.taylor
21. The book “The Psychology of management” was published by
A. william gilbreth
B. hendry fayol
C. f.w.taylor
D. robert owen
Correct : A. william gilbreth
22. ___________________ is recognised as father of “Human relations”
A. william gilbreth
B. hendry fayol
C. f.w.taylor
D. elton mayo
Correct : D. elton mayo
23. The most significant management skills are
A. technical, human and conceptual
B. technical, behavioural and conceptual
C. systematic, human and conceptual
D. technical, human and cognitive
Correct : A. technical, human and conceptual
24. The 3 Theoretical Framework of OB are
A. cognitive, social and technical
B. cognitive, behaviouristic, social
C. leadership, attribution, motivation
D. attribution, perception and motivation
Correct : B. cognitive, behaviouristic, social
25. _____________ explains how and why people react when they feel unfairly treated
A. equity theory
B. expectancy theory
C. goal attain theory
D. goal setting theory
Correct : A. equity theory
26. _____________ focuses on how to set goals for people to reach
A. equity theory
B. expectancy theory
C. goal attain theory
D. goal setting theory
Correct : D. goal setting theory
27. Concerning organizational cultures,
A. a strong culture is a more productive environment
B. a weak culture is a more productive environment
C. the specific culture that contributes to positive effectiveness is well known
D. the stronger the culture, the more influential it is on employee behavior
Correct : D. the stronger the culture, the more influential it is on employee behavior
28. Shared organizational values are
A. unconscious, affective desires or wants that guide society’s behavior
B. influenced by international values
C. different for the various components of a diverse work force
D. a myth
Correct : C. different for the various components of a diverse work force
29. In order from lowest to highest, what are Maslow’s five classes of needs?
A. social-esteem-physiological-safety-self-actualization
B. physiological-safety-social-self-actualization-esteem
C. physiological-safety-social-esteem-self-actualization
D. self-actualization-esteem-safety-social-physiological
Correct : C. physiological-safety-social-esteem-self-actualization
30. A lack of clarity concerning what will happen is referred to as
A. temporal
B. predisposition
C. uncertainty
D. negation
Correct : C. uncertainty
31. Employees with relatively weak higher- order needs are _______ concerned with variety and autonomy.
A. less
B. more
C. very
D. extremely
Correct : A. less
32. Which of the following is a strategy of job design that increases job depth by meeting employees needs for psychological growth?
A. job rotation
B. job enrichment
C. job enlargement
D. job engagemnt
Correct : B. job enrichment
33. What is the key word in understanding organization structure?
A. control
B. change
C. process
D. delegation
Correct : A. control
34. Organization structures
A. affect group behavior more than individual behavior
B. change rapidly to meet environmental and market changes
C. contribute positively to organizational performance
D. can be defined simply as activities that occur regularly
Correct : D. can be defined simply as activities that occur regularly
35. Groups created by managerial decision in order to accomplish stated goals of the organization are called
A. formal groups
B. informal groups
C. task groups
D. interest groups
Correct : A. formal groups