1. Who defined management as “the art of knowing exactly what you want men to do and
then see that they do it in the best and cheapest way”?
Correct : B. F.W. Taylor
2. The management tool undertaken to find out the one best way of doing the thing is
termed as:
Correct : A. Job Analysis
3. Which school of thought had been developed on the idea that there is no single best
method to find solutions to Managerial problems
Correct : C. Contingency approach
4. Koontz and O’Donnel are the advocates of which approach to management?
Correct : D. Operational approach
5. According to which approach, management is a logical process and it can be expressed in
terms of mathematical symbols and relationships?
Correct : B. Management Science approach
6. Which of the following studyhelps to determine a fair days work and rest period to
complete it
Correct : A. Work study
7. Which of the following study is aimed to determine and eliminate unnecessary and
wasteful movements
Correct : C. Motion study
8. Who authored the famous book “General and Industrial Management”?
Correct : A. Henry Fayol
9. Authority and responsibility are …………….to each other
Correct : B. Complementary
10. Who developed the concept of Management by Objectives?
Correct : D. Peter F. Drucker
11. Which of the following thinkers believed that leaders are not born but also developed
through proper training in human behaviour?
Correct : A. Mary Parker Follet
12. The concept of Job enrichment is a contribution by:
Correct : A. Frederick Herzberg
13. A statement showing the minimum acceptable qualities of the persons to be placed on a
Job is termed as:
Correct : C. Job specifications
14. The process of searching for prospective employees and stimulating them to apply for the
Job is called:
Correct : C. Recruitment
15. Which of the following is considered as a negative function of traditional management?
Correct : A. Selection
16. All levels of management between the supervisory level and the top level of the
organization are termed as:
Correct : A. Middle managers
17. Which is the process of getting activities completed efficiently and effectively with and
through other people?
Correct : B. Management
18. Wasting resources is considered to be an example of:
Correct : C. Inefficiency
19. Effectiveness is synonymous with:
Correct : C. Goal attainment
20. Efficiency refers to:
Correct : A. The relationship between inputs and outputs
21. The French industrialist who first identified the basic management functions is:
Correct : D. Fayol
22. Which of the following management functions from the mid-1950s is no longer included
in the basic functions of management?
Correct : B. Staffing
23. Organizing includes:
Correct : D. Determining who does what tasks
24. A manager resolving conflict among organizational members is performing what
function?
Correct : D. Leading
25. Who developed a categorization scheme for defining what managers do, consisting of 10
different but highly interrelated roles?
Correct : C. Henry Mintzberg
26. According to Mintzberg's management roles, which roles are those that involve people
and other duties that are ceremonial and symbolic in nature?
Correct : B. Interpersonal
27. All of the following are examples of informational roles according to Mintzberg except:
Correct : A. Liaison
28. Which of the following individuals identified the three essential managerial skills?
Correct : A. Katz
29. The three essential managerial skills include:
Correct : B. human, empirical, and conceptual
30. Managers with good ________ are able to communicate, motivate and lead to get the
best out of their people.
Correct : A. human skills
31. In the Wealth of Nations, Adam Smith described the breakdown of jobs into narrow and
repetitive tasks and called this as:
Correct : C. division of labor
32. Which of the following phrases is most associated with scientific management?
Correct : B. One best way
33. Which was the best-known example of Taylor's scientific management?
Correct : B. pig iron
34. Fayol was interested in studying________, whereas Taylor was interested in studying
__________.
Correct : B. all managers; first-line managers
35. According to Weber's ideal bureaucracy, what occurs when employees are placed in jobs
based on technical qualifications?
Correct : D. Formal selection
36. Based on his scientific management principles, Taylor suggested which of the following
pay principles?
Correct : D. Incentive pay
37. The quantitative approach to management has also been referred to by which of the
following names?
Correct : B. Management science
38. Which of the following early advocates of organizational behavior created the field of
industrial psychology, the scientific study of people at work?
Correct : B. Hugo Munsterberg
39. Who was one of the first to recognize that organizations could be viewed from the
perspective of individual and group behaviour?
Correct : C. Mary Parker Follett
40. Which of the following early advocates of organizational behavior was the first to argue
that organizations were open systems?
Correct : D. Chester Barnard
41. Which four theorists are associated with the early organizational behaviour approach?
Correct : A. Barnard, Follett, Munsterberg, and Owen
42. Without question, the most important contribution to the developing field of
organizational behaviour came out of :
Correct : D. Hawthorne Studies
43. The Hawthorne Studies were initially devised to study:
Correct : C. The effect of illumination levels on employee productivity
44. Which scientist is most closely associated with the Hawthorne Studies?
Correct : B. Mayo
45. A system can best be defined as a(n):
Correct : B. set of interrelated and interdependent parts
46. Which of the following types of systems does not interact with its environment?
Correct : C. closed
47. Who were two of the pioneers in the area of Total Quality Management?
Correct : D. Deming; Juran
48. Quality management is driven by a focus on:
Correct : C. continual improvement
49. When an organization assigns specialists to groups according to the projects they are
working on, it’s termed as:
Correct : D. Matrix structure
50. A matrix structure violates which key element of organizational design?