Business Ethics and Corporate Social Responsibility (BECSR) | Set 2
1. The ________ is an agency to eliminate false and misleading advertising
Correct : A. FTC
2. Corporate Governance originated from_________
Correct : A. The Companies Act
3. ___________________ can be defined as the rights given to people over the creations of their minds.
Correct : A. IPR
4. A ___________________ is a way of measuring, understanding, reporting and ultimately improving an organization’s social and ethical performance.
Correct : A. Social Audit
5. The members of social audit can be from
Correct : D. All of the above
6. The consumers have an implied_____________ with the corporations
Correct : B. Social Contract
7. The right to ________ is the right to be protected against products, production processes and service hazardous to life
Correct : D. Safety
8. The principle of “let the buyer be aware “is based on the _____________theory
Correct : C. Free-market
9. _______________ doctrine places the responsibility of product safety on corporations
Correct : C. Seller take care
10. The ___________ has a code of ethics that helps organizations monitor their ads
Correct : A. AAA
11. The basic principles of advertising law to be followed while doing online advertising are:
Correct : D. All of the above
12. The phenomenon of KGOY (Kids getting older younger) refers to
Correct : A. Teens (between childhood and teenage years)
13. __________________ standards seek to encourage voluntary commitment to social responsibility.
Correct : A. ISO 26000
14. Object of the central council is
Correct : D. All the above
15. Illegal intrusion of a computer system without authorization of the owner or user is__________
Correct : A. Hacking
16. A kind of impersonation in order to get access to other computers is__________
Correct : D. Spoofing
17. The flooding of the victim’s computer with _________ affects the bandwidth of the system and the user is unable to access and work on the computer.
Correct : B. Spam
18. The information Technology Act was amended in _________
Correct : A. 2006
19. Prevention of disclosure of information to unauthorized persons is __________
Correct : A. Confidentiality
20. _________- is a prefix to everything that transports us instantly into the virtual world.
Correct : A. Cyber
21. Information Technology is operation through applied technologies of computer science through and medium of electronic communications like
Correct : D. All of the above
22. ________________ in the matter of information security plays a big role in areas such as
capital market.
Correct : B. Due Diligence
23. ____________ is when the criminal disseminates the information to defame you and take
revenge on you, or cause loss.
Correct : B. Cyber defamation
24. ___________ is a way of measuring, understanding, reporting and ultimately improving an
organization’s social and ethical performance.
Correct : B. Social audit
25. The Consumer protection act 1986 enacted in
Correct : A. 24 Oct 1986
26. The Consumer Protection Act 1986 extends to
Correct : B. The whole India except Jammu and Kashmir
27. As per section 2(1)(b) of Consumer Protection Act 1986, "complainant" means
Correct : D. All the above
28. In case of death of a consumer who can prefer compliant under Section 2(1)(b) of
Consumer Protection Act 1986
Correct : A. his legal heir or representative
29. As per section 2(1)(j) of Consumer Protection Act 1986, 'manufacturer' means a person who
(i) makes or manufactures any goods or part thereof
(ii) does not make or manufacture any goods but assembles parts thereof made or manufactured by others
(iii) puts or causes to be put his own mark on any goods made or manufactured by any other manufacturer;
Codes:
Correct : D. (i), (ii) & (iii)
30. Which of the following does the term Corporate Social Responsibility relate to?
Correct : D. All of the above
31. Who are organizational stakeholders?
Correct : D. All of the above
32. What is Ethics to do with?
Correct : D. Right and wrong
33. Which of the following is an example of an area where business ethics apply?
Correct : A. Conduct of international operations
34. Which legislation relates to the concept of business ethics?
Correct : A. Freedom of Information Act
35. The goal of corporate governance and business ethics education is to:
Correct : C. Create more ethics standards by which corporate professionals must operate.
36. Under the _____________, both internal and external corporate governance mechanisms
are intended to induce managerial actions that maximize profit and
Correct : A. shareholder value.
37. An organization’s appropriate tone at the top promoting ethical conduct is an example of:
Correct : C. Ethical behavior.
38. Choose the Incorrect Statement
Correct : B. Behaviour of an Individual helps in understanding his Values.
39. Which of the following statements most accurately describe the nature of an ethical issue in business?
Correct : D. Ethical issues are difficult because the results of a decision are hard to predict
40. Which statements are characteristic of virtue ethics?
Correct : D. None of the above.
41. _______________ builds trust among individuals and in business relationships, which validates and promotes confidence in business relationships.
Correct : A. Ethical conduct
42. _________________ is the most reliable method to discover solutions to problems and difficulties which seem to be difficult to be tackled by reason and intellect.
Correct : C. Brain-stilling
43. The 4th and 5th step in ethical decision making process is …………….
(i) Consider available alternatives
(ii) Make a decision
(iii) Eliminate non value adding alternatives
(iv) Compare and Weigh the alternatives
Correct : B. (i) and (iv)
44. Which one of these scenarios are ethical issues?
(i) A company is thinking of employing a robot that will make most of the workforce redundant
(ii) Someone creates an AI
(iii) A judge decides to give someone a prison sentence
(iv) Someone hacks a computer
Correct : A. (i) and (ii)
45. The questions: “Is there an ethical dilemma here, and if so, how do you define it?” would be utilized during which step of the Professional and Ethical Practice Decisional Strategy?
Correct : D. identify the problem.
46. Identify which one feature explains Indian Ethos?
Correct : B. Based on Spirit of Sacrifice and Self Control
47. There are two abilities that you must have to properly understand ethics. The first
is the ……………………. and the second ability is …………………………..
Correct : C. ability to distinguish; dedication
48. Which of these statements is not an accurate description of ethical relativism?
Correct : D. Any gift to an employee is unacceptable as it may affect their judgement
49. There are several practical steps that managers can take to improve the level of socially responsible behaviour in their company. Which of the following is least likely to work?
Correct : A. Publishing a statement of ethical policy in a booklet for staff
50. The Theory of _________ posits that three levels of moral reasoning exist which an individual can engage in to assess ethical issues, dependent on their cognitive capacity.
Correct : C. Cognitive moral development
51. Which of the following is NOT a feature of Vedantic Management?
Correct : C. Corporate responsibility towards the society is a precondition for introducing Vedantic Management in an organization.
52. According to Carrol, there are four main criteria for evaluating corporate social performance. Which of the following is not one of those criteria?
Correct : C. Economic responsibilities -- to make sufficient profit to stay in business and provide employment
53. A Location where internal and external knowledge is stored for more efficient management and utilization by the organization is……………..
Correct : B. knowledge Repository
54. ________________ in the Vedas refers to the highest truth and power and it is very much understood as the performance of Vedic sacrifices and other rituals in the Vedas and Dharmasastras.
Correct : C. Spirituality
55. Jatin is a full-time student who is captain of the Cricket team and vice president of the Commerce club. He also works part-time. The primary stressor in his life would be _______.
Correct : D. Overload
56. A network engineer installs 5 computers in a firm using a Manual. After this experience, he further installs 50 computers in another firm without use of manual. Engineer has transferred his knowledge from __________
Correct : A. Explicit to Tacit
57. Which of the following are examples of knowledge workers?
Correct : C. IT and Software designers.
58. Karma is of three types. Find out the incorrect option?
Correct : A. Mimasa
59. Which among the following is not a feature of Nishkam Karma?
Correct : B. Reward Commitment
60. Which one of the following is not recommended as a method for a company to protect itself against sexual harassment charges?
Correct : B. Retaliate swiftly against employees who bring forth charges of harassment.
61. The basic QWL intervention involves…………….
Correct : C. team efforts.
62. Implementation of TQM Programme has four Phases. What is the Sequence of these phases?
(i) Creation of Proper Cultural Environment for instituting statistical process control.
(ii) Actual applications of statistical process control to the problems of quality.
(iii) Use of Advanced Techniques to obtain optimum Results
(iv) Problem Solving
Correct : C. 1,4,2,3
63. Karma yoga is ………………………..
Correct : A. concentrate fully and completely on each duty.
64. _______ is the systematic process of analyzing and evaluating jobs to determine their relative worth in an organization.
Correct : C. Job evaluation
65. If learning insight and judgment abilities are merged together with knowledge in a
person, the person has ________________
Correct : C. Wisdom
66. Job sharing, work sharing, phased retirement, all these are examples of…………..
Correct : A. Part time employment
67. When the management conducts QWL programs in association with the union, it...
Correct : D. All of the above
68. Personal Progress Indicators for Individuals are………..
Correct : C. Fulfilment of Security Needs
69. Gemini's Four R's of Transformation are……….
Correct : B. Reframe, Restructure, Revitalise, Renew
70. Which one of the following is not a type of Organisational Change?
Correct : D. Emergent Change
71. Which areas manager should focus for Company's Progress?
(i) Company's Customers
(ii) Customer Service
(iii) Market Share
(iv) Employees
(v) Social Issues
Correct : A. (i), (ii), (iii) (iv)
72. Point out the correct Statement(s)
Correct : A. Organisational Transformation is a process of profound and radical changes
73. Which technique is not suitable or ethical for overcoming resistance to change?
Correct : B. Coercion
74. Forced Transformation is the effect of.............
Correct : A. Rapidly declining Performance
75. All are the examples of Economic Progress Indicators for Companies except
Correct : C. Good Working Conditions
76. "Renewing" in Business Transformation Model is associated with........ of the organisation.
Correct : C. Spirit
77. Social Progress Indicators for Society are………….
Correct : D. Quality Education
78. The three stages of the change process are……………………
Correct : A. unfreezing, adjustment, and refreezing.
79. Identify the External factors that demand for Organisational Transformation.
Correct : B. Social Changes
80. The Top Management of company starts the Transformation Process with the "Creation of a Vision" that is shared by everybody in the company. Shared vision consists of all except...........
Correct : D. Shared Relationships
81. What are the three Phases of Transformation?
Correct : A. Automation, Enhancement, Redefinition
82. Identify the Principle(s) of achieving competitive success in business.
Correct : B. Focus on constant and never ending improvement
83. Under the _____________, both internal and external corporate governance mechanisms are intended to induce managerial actions that maximize profit and shareholder value.
Correct : A. Shareholder theory.
84. Which of the following statements is false about responsibilities of a consumer:
Correct : C. Consumer must file a complaint in a consumer court even if the amount of loss is small.
85. The ethical roots of the classical model of corporate social responsibility are found
in which of the following statement?
Correct : C. The free market theory which holds that managers are ethically obliged to make as much money as possible for their stockholders because to do otherwise would undermine the very foundations of our free society
86. In case an aggrieved consumer is not satisfied with the decision of the National commission, he can make a further appeal in......................
Correct : C. Supreme Court of India
87. Which of he following is a standardised approach to Corporate Sustainability
Reporting?
Correct : A. GRI
88. Carroll's model of social responsibility includes the social responsibilities categories of _____________, ____________, and _____________ plus those at the discretion of the firm.
Correct : C. ethical responsibilities; legal responsibilities; economic responsibilities
89. Who can make regulations under Consumer Protection Act related with the provisions of this act with the prior approval of Central Govt.
Correct : D. National Consumer Dispute Redressal Commission
90. The Consumer Protection Act provides relief to customers such as replacement of product, removal of defect in the product, compensation for any loss or injury suffered by the consumer. Which consumer right has been highlighted in this statement.
Correct : B. Right to Seek Redressal
91. Which of the following statement is False?
Correct : A. Any business takes inputs from industry, does its processing and provides the outputs to the same society.
92. The ___________ should get full information about long-term plans, budgets, competitive developments, quarterly results, etc.
Correct : A. board of directors
93. Which of the following statements does not represent a market failure, i.e., a situation in which the pursuit of profit will not result in a net increase in consumer satisfaction?
Correct : C. Situations in which externalities have been internalized result in an equilibrium in the exchange price between true costs and benefits.
94. What best describes CSR?
Correct : C. A Corporation's obligation to society that goes the requirements of law economics to take into account the social and environmental impact of its decisions.
95. ------ may be defined as the enhancement of long-term shareholders while at the same time protecting the interests of other stakeholders.
Correct : D. Corporate governance
96. Who is not a consumer under consumer Protection Act?
Correct : D. Any person who obtains goods for resale or commercial purposes.
97. From the point of view of business which one of the following is a reason because
of which consumer protection is important?
Correct : D. Competitive Marke
98. Which is not one of the natures of ethics?
Correct : B. Social work
99. Stage of maintaining the social order of Kohlberg’s moral development model is in:
Correct : B. Conventional morality
100. Actions or policies should be evaluated on the basic of producing greater good in the society” is the fundamental of which moral theory?